NHTSA — Equipment: Electrical: Radio/Tape Deck/Cd Etc. Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mountaineer accessories - interior problems

accessories - interior problem

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1998 Mercury Mountaineer Owner Comments

problem #3

Jun 032002

Mountaineer 4-cyl

  • Automatic transmission
  • 60,000 miles


Cd radio display has gone out, first began to fade in and out and now I have no display. Many people have experienced this problem. There are forums on the internet that specifically discuss this issue. It has also occured with many Explorer as well. How can Ford/Mercury not recall an obviously widespread flaw? this really makes me doubt their customer service efforts.

- College Station, TX, USA

problem #2

Mar 262002

(reported on)

Mountaineer 4WD

  • Automatic transmission
  • miles
The radio display led read out will go black intermittantly, the dealer replaced the main circuit board due to a bad design. The way it was designed they had it too close to the back side of the display where the capacitors would give off heat and cause over heating and black outs. Nlm

- Cuba, IL, USA

problem #1

Dec 301998

(reported on)


  • miles
Noticed cd & cassette gets very hot after 15/20 minutes of play.heat build up on cd & cassette is unusal as I know. When I reported to dealer service manager, he said "never heard". latter they agreed. First time they did not find anything wrong. Second time they replaced the unit. Still it is hot. They informed me according to Ford this heat build up is normal. I disagree heat build up will damage the tape & may effect the the cd's. heat is enemy for audo equipment.this kind of heat is very unusal, as I know. I have the opportunity to drive different manufacurers car, truck etc, but nowhere I see this heat build up.

- San Bernardino, CA, USA

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