NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Mountaineer accessories - exterior problems

accessories - exterior problem

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2001 Mercury Mountaineer Owner Comments

problem #2

Sep 192003

Mountaineer

  • miles

A D V E R T I S E M E N T S

Rear side interior door handles will not work. Rear side doors from the inside will not open. I have taken to dealer 5 plus times. Each time the doors have been supposedly fixed, only to fail weeks and months later.

- Orange City, FL, USA

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problem #1

Sep 092003

Mountaineer 8-cyl

  • 35,000 miles
The internal door lock mechanism located in the rear doors broke. The handle to the locks would not open or close. The dealership was aware of the problem. The consumer stated that this failure occurred under normal use and could be a problem in future Mountaineer.

- Trenton, IL, USA

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