hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer suspension problems

suspension problem

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2002 Mercury Mountaineer Owner Comments

problem #2

Dec 172007

Mountaineer 6-cyl

  • Automatic transmission
  • 50,000 miles


Noticed slight roaring noise in rear suspension. Figured it was a wheel bearing that was worn, which is what it was, but in looking at that issue saw that rear passenger coil spring was broken. Vehicle stance did not indicate a broken spring. Checked the driver side to be safe and noted that rear spring was broken in two places and looked as if it was to come off the bottom spring/strut cushion. As a result of this mechanic indicated broken springs had created premature wear of rear toe links. I am currently looking for replacement parts. This vehicle has seen no off-road use or been used to carry heavy cargo loads. Lady driven only.

- Beattyville, KY, USA

problem #1

May 102006

Mountaineer 8-cyl

  • Automatic transmission
  • 75,800 miles
During brake inspection mechanic discovered both rear coil springs were broken at the same location on each coil spring. I have never used this vehicle for towing, off-road use, or heavy hauling. I firmly believe this is not normal wear and tear.

- Dublin, OH, USA

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