Mercury Recall : Curved Tempered Automotive Replacement Glass

2003 Mercury Mountaineer

CarComplaints.com Seal Of This Might Hurt

In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.

Visibility — Glass, Side/Rear

Summary
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp Inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to Federal Motor Vehicle Safety Standard no. 205, "glazing materials."
Actions
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on January 15, 2008.
Documents (14)

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Date Announced
DEC 11, 2007
Vehicles Affected
1,657
NHTSA Campaign #
07E104000
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