hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Mountaineer suspension problems

suspension problem

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2003 Mercury Mountaineer Owner Comments

problem #4

Jan 032010


  • 60,000 miles


I have 2003 Mercury Mountaineer and I have had it since February 2007. I have had numerous problems with it and the last problems was the breaking point. I have three more years to pay for this vehicle and I want something to be done about the problems with this vehcile. Ford should be held responsible for this vehicle and fixing the problems associated with it. I purchased this vehicle from community Ford in new albany, ms in February 2007 with 45,000 miles on it. I couldn't get an extended warranty or any warranty with the vehicle I was told. After a year, I had to replace the front end and it was $500 at george's tire services. I took it in due to this noise coming from the front and I was advised that if I didn't have the work did it would lock up on me while I am driving and cause and accident. I noticed that my structure body:hatchback/tailgate has cracked completely. My seat belt on the driver side in the back don't work. My engine cooling system aircompressor has went out and I have electrical problems where my oil gauge is constantly saying it's low. I have my oil change every 3000 miles. I am hearing this noise in the rear of the vehicle and I don't know what it is and can't afford to get going to Ford to see what it is. I have been smelling this burning coming from the under the hood and I don't know what it is either. My lastest problem is my transmission is going out and I have had this vehicle for two years and I have three more years of payment on this vehicle. My transmission cost me around $3500 and I don't have any warranty on it. This is a lemon I have purchased and I think something should be done about it.

- Artesia, MS, USA

problem #3

Mar 212009


  • 145,000 miles
When replacing wheel bearings (another infamous Ford defect on these vehicles), noticed both rear coil springs broken in multiple places at top of spring, where coils dug into each other and created a stress riser. This can eventually cause a loss of vehicle control.

- Trafalgar, IN, USA

problem #2

May 232007


  • Automatic transmission
  • 74,494 miles
The contact owns a 2003 Mercury Mountaineer. The contact stated that the rear driver's side wheel bearing was replaced 3 times within 16 months. On October 1, 2008, while driving out of the driveway at an unknown speed, she heard a loud noise. The vehicle was towed to the repair shop and the mechanic stated that the rear driver's side wheel bearing failed. The contact stated that the vehicle was not driven on dirt roads, only in the city. She feels that either the wheel bearing is defective or the Ford dealer did not properly correct the previous failures. The Ford dealer stated that the vehicle is out of warranty and the wheel bearing is only good for 12,000 miles. The manufacturer took a report and stated that they will forward her information to the dealer. From there, the dealer will determine if the vehicle will be repaired. The failure mileage was 74,494 and current mileage was 104,000. Updated 11/14/08 the driver side visor was hanging down, the vehicle stalled on several occasions. The lower ball joints and outer tie rod ends were replaced. The rear hatch window cracked. The vehicle would crank, but it would not start. Updated 11/18/08.

- Milford , MI, USA

problem #1

Sep 052008


  • 69,548 miles
Rear coil springs on Mercury Mountaineer, 2003 just broke in to two pieces.

- Strongsville, OH, USA

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