This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
The engine block cracked, and is available for inspection. Our family-??s safety was in jeopardy because the engine block crack caused dangerous engine overheating. It could have caused a dangerous breakdown. Two independent mechanics have verified the problem, and identified it as pertaining to Nissan recall NTB20-25A, but Nissan has not included our vehicle in the engine recall. The vehicle has not been inspected by anyone else other than the mechanics. The engine temperature display indicated the problem. We took the vehicle to the mechanic based on that warning sign. The problem first appeared around Jan 5th
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could-??ve resulted in major accident putting myself and others lives in danger. I-??m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
So the CVT transmission on my 2018 Nissan Rouge has begun to fail. I ask my personal mechanic and took it to Star Nissan in Illinois and both said that the transmission is wearing out quicker than normal, they suggested I see if it had been recalled, and to my surprise, it hasn't and they are guessing that the transmission was worn out before I bought it. They were recalled for the same problem but were never taken. The bad thing is that there is no error or light that says the transmission is failing. I drive with the car on a daily and risk my life and others just cause the car doesn't move and I need to turn it off and turn it back on so it resets. The car smells like burning metal from the transmission. When I go 20 the rpms hit 5000 which should be normal.
The contact owns a 2018 Nissan Rogue. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the vehicle stalled. The contact stated the "AEB Malfunction" and the symbol of a rear end collision warning was illuminated. The contact stated that the failure was intermittent, however the failure had become a recurring failure. Additionally, the contact stated that the RPM was fluctuating however, the vehicle failed to respond. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ADAS control module and AEB system needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.
- Pontiac, MI, USA
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We have had a gas smell in our garage, outside the car and inside the cabin and inside our house since 2022 and the service technician confirmed it but said I'd have to pay $160 for them to diagnose it plus parts and labor to fix it. There are lots of "Nissan Rogue gas smell in cabin" complaints AND there is a class action lawsuit filed on the 2020-2023 models. I've seen the same complaints as far back as 2009 so they have been alerted and know about this faulty assembly problem for years and have not taken responsibility for fixing it. We've gotten used to it and a neighbor came over yesterday and said he was getting nauseated from the smell in our living area so I put it out in driveway and this a.m. it wasn't as bad. It's a health and fire hazard and we have gas stove. I'm not sure if local TV Action Reporter could get anything done or if we should hire a lawyer. People walking up to my car exclaim "I smell gas!" No warnings on dash. It seems to be faulty assembly of fuel line to tank or in that area as it's strongest in back seat. My wife has MGUS, arthritis and other medical problems and this is causing a lot of mental stress worrying that the car will catch on fire while we're in it! I will Never buy another Nissan now that I see that they don't care what happens once you buy it! Please answer asap as we use it everyday and don't want cancer, etc. from inhaling gas fumes. Purely breathing the fumes (gasoline inhalation) can result in the following symptoms: coughing and other breathing difficulties, headaches/dizziness, heart failure, and more. Because of how the hydrocarbons attack the nervous system, a wide range of symptoms is possible, but they can all eventually be deadly.
The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.
Used key fob to unlock driver's door. Would not work. Used valet key. Started car, open drivers window and notice that nothing else in the cabin was operational. A/C would not turn on, could not put it in gear. Radio wouldn't function. The dash and console were dark. No message flashed. Couldn't exit the car as door wouldn't open. However, THE ENGINE CONTINUED TO RUN. Hung out open door to unlock with valet key. Called AAA, they couldn't stop engine from running and stated they weren't "authorized" to do anything else. Called Nissan emergency number and person came out and couldn't shut off engine and finally had to disconnect the alternator to stop car from running. After reconnecting the alternator, he could not start car. I called a tow truck the next morning and at that time, the car started. Nissan service garage couldn't replicate that problem except said that the actuator in the door had failed and needed replaced - but that wouldn't cause the other issues. They had car for over a week and could not replicate the problem of the car engine running while every other car function was not operational. The car has only 3824 miles on it although it is a 2018. This is a major safety issue. Contacted Nissan Customer Care Service. Since the problem wasn't replicated, they said they couldn't help. I feel unsafe and won't drive car due to no one being able to explain why that happened or whether it will happen again.
I received a Chassis Control System Error. When I tried to restart my car after it randomly shut off. I-€™ve had the car check and they thought it was the battery they did a check and the battery-€™s and all the parts are fine. They couldn-€™t find the problem, this is dangerous because car stopped while driving.
While driving the car randomly turns off I-€™ve had the car serivced and they can-€™t figure out the problem. It randomly stalls. Many people are having this problem if you just look up any Nissan rouge in 2018 review a lot have the said the same thing I-€™ve been lucky enough to notice before it happens but it could lead to someone-€™s death if not seriously looked
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at 35 MPH, the vehicle inadvertently shut off and restarted independently. The failure occurred on two separate occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Vehicle failed to accelerate properly on an uphill incline. It felt as though it was stuck in a lower gear and unable accelerate due to gear change causing engine revving and shuddering. Very frightening experience which has now occurred twice.
The automatic brake employed even though there was no vehicles or objects in front. Only lets car speed up to about 60 mph but still applying the emergency brake. Also transmission light is on. Undriveable.
On June 10, 2021, I was driving my vehicle preparing to merge on the interstate to go home when all of a sudden the AEB Warning light activates and I cannot not safely drive my vehicle. My vehicle speed would not increase above 3mph. I had the vehicle towed to my home. Today I contacted the dealership requesting that they have my vehicle towed for service and a loaner (as this is my only means of transportation) and was informed that I would be responsible for the tow, that it would be 3 to 4 days before they could run diagnostics and they have no loaner. My reality is if I had merged onto the interstate and this happened, I could either be dead or lying in the Intensive Care Unit.
The vehicle stalls when attempting to accelerate after a complete stop at a stop sign and traffic light. This issue has been going on and off from the year 2020 until now, March 22nd, 2021. The acceleration stalls have almost caused about three accidents so far in busy intersections in North jersey. I have brought the SUV into Nissan service center three different times and their response was, 'scanned vehicle, no dtc codes found at this time npf no problem found at this time'. I have multiple video documentation showing a high RPM of 3-4 while vehicle's mph is barely passing 20mph, resulting to the engine check light appearing and the malfunction error message illuminating on the dashboard.
Vehicle transmission stutters and struggles to shift in higher gears. Occasionally knocks. The transfer case was faulty 3 months ago and broke/fell apart while I was driving down the highway. The vehicle almost lost control and the dealership said the transfer arm had snapped. The transmission still makes the same heavy knocking and occasionally 'slips' as the cvt transmission hesitates to shift. The vehicle has very slow acceleration because of this and even when accelerating at a slow speed like from a stop sign the tires will jump as if the axles are moving faster or slower than the transmission is firing.
A D V E R T I S E M E N T S
- St. Michaels, MD, USA