NHTSA — Steering Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,527 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac G5 steering problems

steering problem

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2009 Pontiac G5 Owner Comments

problem #11

Jun 182019

G5

  • 69,000 miles

A D V E R T I S E M E N T S

Last night my vehicle could turn normally, but this morning the notification screen said power stering. So its really hard to turn now.

- Kailua, HI, USA

problem #10

Jul 012017

G5

  • 122,000 miles
Cause unknown. Noticed problem sometime in 2017. Car rattles (in front of car) off and on. Determined it's not the wheels or tires. Rattling comes and goes. Driver can make the rattling go away by changing speeds or with a slight turn of the steering wheel either left or right. (e.g. lane change) diagnosis was that the problem was neither a tire nor rack and pinion problem.

- Jamestown, OH, USA

problem #9

May 282017

G5

  • 75,000 miles
I was driving 30 mph and the steering mechanism went out. It affected my ability to control turning my vehicle. It is not safe to drive. I checked online to find out that many cars including my cars year, make, and model are being recalled. I contacted my local dealer who informed me that my VIN has not been recalled as of yet. Please advise as soon as possible.

- Oshkosh, WI, USA

problem #8

Mar 102017

G5

  • miles

A D V E R T I S E M E N T S

Complete loss of power steering. In 2010 there was a recall and the power steering motor was replaced. Now I was told, by the company, that I have to pay for the repair.

- Niles, OH, USA

problem #7

Feb 102016

G5

  • 94,000 miles
The power steering warning light comes on and there is a sudden loss of power steering assist. You will just be driving down the road, city street or interstate and the car will ding, " the power steering light comes on" and you are without power steering. The previous 2 times, my son stated he was able to pull to the side of the interstate, turn the vehicle off, wait a few minutes, turn it back on and it was fine. That is not the case since 2/10/2016, there is no power steering. There is a recall for this year, make and model but I am told it is not under the recall. How is that possible" it is doing everything the recall states, it is one of the makes and models specified and yet I am being told it is not covered under the recall" this is my son's car, he could have been killed. Without the power steering, it takes great effort to turn and you definitely cannot make any tight turns, it was all we could do to get it home. My son stated it has done this twice in the past 6 months.

- Jones, OK, USA

problem #6

Nov 182013

G5 4-cyl

  • 20,000 miles
I will be driving and all of a sudden a lost power steering. This happened on a left turn where I was not ready to perceive no power steering and came very close to an accident. This should not happen and there should be a recall on these cars. Also I have a parasitic battery drain which started after the ignition key was changed for the third time. This time they had to reprogram car and key. This happen in Oct 2014. Please reply to my email. Respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Essex Ontario Canada N8m 2r3, MI, USA

problem #5

Jun 102014

G5

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Pontiac G5. The contact received a recall notice for NHTSA campaign number: 14V153000 (steering) however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Sullivan, IN, USA

problem #4

Mar 022013

G5

  • 35,000 miles
The contact owns a 2009 Pontiac G5. The contact stated while traveling approximately 50 mph when the power steering failed more intermittently. The contact had to apply extreme force to steering the wheel. The vehicle was taken to an authorized dealer for further inspection, diagnosis and repair. The contact was not included in NHTSA campaign id number. 10V073000 (steering). The manufacturer was notified of the failure to no avail. The approximate failure mileage was 35,000.

- New Haven, CT, USA

problem #3

May 032011

G5

  • 4,000 miles
The contact owns a 2009 Pontiac G5. The contact stated that the steering wheel would seize. Additionally, the contact stated that NHTSA campaign number: 14V171000 (electrical system) and NHTSA campaign number: 14V047000 (air bags, electrical system) had exceeded a reasonable amount of time for the repairs. The contact had reached out to the dealer on multiple occasions but the dealer failed to return any calls. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 4,000.

- Poland , NY, USA

problem #2

Mar 252010

G5

  • 11,000 miles
The contact owns a 2009 Pontiac G5. The contact stated that there was a rattling noise coming from the steering column. The vehicle was taken to the dealer who replaced the steering column on two different occasions. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not further repaired. The failure mileage was 11,000 and current mileage was 37,000. Updated 07/08/11 updated 2/29/12

- Wytheville, VA, USA

problem #1

Jul 032010

G5

  • 4,800 miles
My son was driving a 2009 Pontiac G5 in a high school parking lot at approximately 40mph +/- and went to make sudden turn when the power steering completely failed. He slammed on the brakes and even pulled the E-brake to no avail and hit a block wall. As a result of this accident he sustained neck and back injuries as well as other bumps and bruises. The vehicle hit the wall at approximately a 20 degree angle hitting the driver side front corner at the headlight area. The impact resulted in major damage to the front corner panel, hood, driver door, radiator, and possible bent frame. After backing the car away from the wall the power steering started working again but with loss of fluids the vehicle had to be towed away and my son getting checked out for his injuries. The vehicle is equipped with on-star but it failed to acknowledge the impact sensors and did send any type of message or response. The air bags did not deploy either. We did receive a recall notice about the power steering unit but it did not say the vehicle would have a complete loss of steering. The notice did not say to quit driving the vehicle until a fix was in place so we thought it was still safe to drive. It is my understanding now that this problem has been going on for years. Why didn't the dealer have to inform us before we bought it. I will never put my son in that car again fixed or not.

- Bakersfield, CA, USA

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