NHTSA — Suspension Problems

2004 Pontiac GTO (Page 1 of 3)


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,635 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac GTO suspension problems

suspension problem

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2004 Pontiac GTO Owner Comments (Page 1 of 3)

problem #47

Nov 032013

GTO 8-cyl

  • miles


I was driving my clutch and gas went to the floor and my steering wheel broke and I ran through the woods.

- Carrollton, AL, USA

problem #46

Mar 312013

GTO 8-cyl

  • 91,250 miles
I got new tires put on yesterday. They are the stock sized tires. Shortly after I heard a loud sound coming from the back right side. I noticed the tire was rubbing on the fender. The car sags more and more each day. Then yesterday, I was just driving normally from stop light to stop light, and my car would wouldn't go into 3rd or 4th gear. So I checked fluids and it was ok on that. I had to drive 30mph back home.

- Smithville, MO, USA

problem #45

Apr 242010


  • miles
Near miss - at least thus far... 2004 Pontiac GTO found both front tires to be worn through on inside of tire such that cord was showing through. Lucky I found the wear as it was on the far inside of a very wide tire with low clearances all around. Fortunately I parked the car the other day with the tires turned all the way one direction, which is why it was spotted before a blow out on the interstate. I had the tires replaced at 20K miles with similar wear and was told it was an alignment issue. So I bought the new tires and had all the wheels aligned. After approximately 20K more mile the tires are in a worse condition than the previous ones. Looks like the struts may be wearing the tires. This is a clear case of a design flaw if there ever was one, which is why I feel I must report it. I will probably try to have shorter tires (either width or height) installed to correct it. Shame I am having to pay for this problem again, but I am thankful that I found the problem before someone got hurt.

- Derwood, MD, USA

problem #44

May 172009


  • 52,000 miles


No failure but the tires on my 2004 Pontiac GTO are wearing excessively due to bad bushings and rear springs.

- Newnan, GA, USA

problem #43

Apr 162009


  • 71,000 miles
I own a 2004 Pontiac GTO and recently took all of the wheels off to paint the brake calipers and I noticed that my tires were rubbing on the struts really bad, and im about to have a few blowouts. I've been reading alot on the internet that this is a huge problem with the GTO's. is there anything that can be done before I have an accident?

- Norton, KS, USA

problem #42

Feb 282009


  • 20,000 miles
Severe front tire wear due to rubbing on the strut housing.

- Cary, NC, USA

problem #41

Jan 022007

GTO 8-cyl

  • 100 miles


The contact owns a 2004 Pontiac GTO. The contact stated that the vehicle was manufactured in australia, and that they should never have been allowed to ship the 2004 defective models to the united stated. He is experiencing suspension failure, in which the vehicle does not drive in a straight line. The vehicle veers from left to right. The contact must use both hands to drive the vehicle. He stated that the suspension and motor were changed. The motor was changed because it was very difficult to shift and it would slip and make noise. There was also transmission failure with the vehicle. While driving over a minor bump at any speed, the vehicle would break down. He also stated that the vehicle had piston slap. When the vehicle was idling, he could hear a ticking noise. The noise was caused by the piston striking the top of the motor head. When the vehicle was taken to the dealer with these concerns, the contact was informed that there was nothing wrong with the vehicle. The mileage when the vehicle was traded in was 3,600. Updated 07/29/08 updated 07/29/08.

- Purchase, NY, USA

problem #40

Oct 212007

GTO 8-cyl

  • Manual transmission
  • miles
I own a 2004 Pontiac GTO that is tearing up the front tires and makes a popping noise when driving. I have been trying to get it fixed and have not been able to find out the problem till I was told about the safety problems. I asked dealers about the noise and the tires and was told they did not know what the problem was. I was never told about this or did I get a letter in the mail about a safety problem. It really makes me mad to think that it was not made public to people of the problem.

- Jacksonville , NC, USA

problem #39

Nov 072007

GTO 8-cyl

  • Manual transmission
  • miles
I was on the internet and I came across defects on the 2004-2006 Gtos and since I have one I investigated. The complaints were that the stock size tires were rubbing on the struts in front of the vehicle. So, I have a 2004 GTO with only 7,800 miles on it. I went out turned said vehicle on turned the wheel almost till it would stop and peeked under the car and low and behold contact with strut;on both sides. Called GM in detroit, they had no idea of the problem. Ignored me. Did not return my phone calls, they said they would. Took vechicle to dealership to fix car. Dealer said everything looked good except the camber in front of car. Dealer fixed camber, made me pay $100. Dollars. I call GM 10 times in detroit, have not received call back from my representitive. Also spent $400 on two new 235/45 for the front; because even after they "fixed it" the stock tires wre stll 1/4 inch away from the strut. So it has cost me $500 to hopefully fix the car I do not even own.

- Albuquerque, NM, USA

problem #38

Nov 062006

GTO 8-cyl

  • Automatic transmission
  • 31,117 miles
Own a 2004 Pontiac GTO. Took my car in for a noise in the front end area. Everytime I went around a corner slowly I could hear a rubbing noise. And sometimes when I would back out of the parking space I hear a loud grinding noise and the steering wheel would jump out of my hands. I took the car in to my gmac dealers service department to have a look. The mechanic told me that the strut was rubbing on my tires. We looked at the tires on my front end and there were groove marks all along the radius of the tire. Some chunks of tire were taken out and some of the steel belts were showing through. He told me I was lucky to catch this when I did or I could have had a blow out at any time. I had to replace all four tires because they had been rotated a couple of times all ready. The back tires weren't as bad as the front but of course you can't just get two new ones. This tire purchase came out of my pocket because the mechanics told me there was nothing they could do. I have pictures of my struts and you can clearly see where they were rubbing on my tire. Updated 10/10/07

- Las Vegas, NV, USA

problem #37

Dec 222006

GTO 8-cyl

  • Automatic transmission
  • 38,000 miles


I have a 2004 Pontiac GTO with 47K miles on it now. December 2006 I was driving home from an out of town trip 4 hours away from home. I noticed that the front end was riding kind of low. I pulled over and checked the tires for a puncture but I did not see one. So I pulled over to the first gas station to get air. The tires looked like there was enough tread so I thought nothing of it. When I go home I pulled into the driveway and cut the wheels as far to the left as possible. I went inside an did not pay attention to the tires. When I came back out I noticed both tires on the front of the car had worn down to the belts on the inside tread only. I could not see the wear by just looking at the outside of the tires. I was lucky I did not have a blow out. I went to the tire dealer early the next morning and got new tires put on the front. They only had about 10K miles on them. I thought the tires may be defective and the manager at the tire store said they were rubbing against the strut on the car. I figured if GM had meant these tires to go on this car than maybe it is just in need of an alignment, so I had that done. That was 8 months ago and I check the tread all the time looking for any pre-mature wear. Then I see the channel 5 cleveland story on the internet just looking for recall information on my car. I have had numerous problems lately. I learned that I am not the only one with this problem so I decided to complain about the defect. I wish GM would just tell everyone what a better tire size would be rather than risk bad publicity. I also have to replace my rear tires as they wear in the middle. I think this may be another problem. Updated 02-28-08 updated

- Dallas, TX, USA

problem #36

Aug 062007

GTO 8-cyl

  • Manual transmission
  • 29,000 miles
Strut rub on 2004 Pontiac GTO, both left and right front. Right front had very bad tire wear on inside and out side of tire. Took the car in for state inspection and had 4 new tires put on it, dealer found bad left tie rod end and replaced it, also aligned the car. But when I pointed out the tire rub on both struts, he told me this was ok ("?") I don't think so but would like to have this on record for future reference, this car has been pampered and should have had no strut rub, no hard cornering ect and only 29K miles. I did put on a 10 millimeter narrower tire 235/45zr17 instead of 245/45zr17 so as to be proactive and not have this problem in the future, but this should not be the solution to early tierod or strut failure, as I appear to have. Iwould just like GM to stand behind the carand acknolege when there is a problem and resolve it. Updated 01-11-08.

- Mcmurray, PA, USA

problem #35

Aug 282007

GTO 8-cyl

  • Manual transmission
  • miles
I have a 2004 Pontiac GTO. I have the front strut rub on the tires and has destroyed 2 sets of tires now. This needs to be recalled and fixed!

- Brawley, CA, USA

problem #34

May 252007

GTO 8-cyl

  • Automatic transmission
  • 20,000 miles
Left front tire failed at 65 mph, inner sidewall worn down to steel belt, car had approx. 20000 miles on it at the time.

- Virginia Beach, VA, USA

problem #33

Jun 202007

GTO 8-cyl

  • Manual transmission
  • 16,300 miles
The contact owns a 2004 Pontiac GTO. The contact was underneath the vehicle when he noticed that the tire tread was worn. The mechanic stated that the vehicle needed new tires. The current and failure mileages were 16,300. The tires failed due to a negative camber. Updated 09/05/07.

- Holt, MI, USA

problem #32

Apr 032006


  • 28,000 miles
PE 07-010 Pontiac GTO (2004-2006) strut to tire interference customer states that Pontiac tried to fix the tires but it did not work* the consumer stated the tire tread was still good, but it was the side of the tire that rubbed down to the steel belt. The consumer stated the key was getting stuck in the ignition, the dealer lubricated the lock cylinder. The passenger side door lock would lock and sometimes it would not lock and would set off the car alarm. The temperature gauge would fluctuate at times. The coolant light illuminated.

- Hayward, CA, USA

problem #31

May 052007

GTO 8-cyl

  • Automatic transmission
  • 0 miles
Have 04 GTO and heard about the front tires (inside) rubbing on the struts (5/5/07)...read internet articles about tire failures and the one accident in cleveland. I checked the condition (5/5/07) on my car by removing both front wheels and discovered serious tire damage and rub marks on the struts..I have "grounded" the car due the this condition, pending information on how to correct the condition and related costs. Neither GM nor my dealership contacted me to flag this serious safety condition.

- Lansdale, PA, USA

problem #30

May 042007

GTO 8-cyl

  • Manual transmission
  • 27,104 miles
Refer to claim # 10116796, 2004 Pontiac GTO tire contact with suspension has caused front tire failure which is a risk to highway safety. All tires and wheels are of original oem spec. After replacing front tires once the second front set began to deteriorate. Initial dealer visit to question tire wear said there was no problem. (2.22.07) I pulled tires and inspected myself and brought pictures of contact points where tires rubbed paint from struts. (3.1.07) they then said they needed special permission from zone rep to alignment front end. Three thousand miles later the tire failed last night. There is a cut in the edge of the tire and because of tire wear the cords have separated. The cords tearing from the tire were contacting brake hoses and anti-lock sensors and can risk brake failure. Contacted Pontiac to file complaint and they provided #. they have asked me to return car to dealer for servicing. All 4 tires are wearing on the inside edges and will need replacement. Dealership made no recommendation for tire replacement?

- Powell, OH, USA

problem #29

Apr 262007

GTO 8-cyl

  • Manual transmission
  • 26,500 miles
I purchased a 2004 Pontiac GTO and performed all necessary maintenance, such as tire rotation. The inside walls of the front tires have been damaged from rubbing or striking an object inside the wheel well. It appears that it is rubbing the front suspension. Upon closer inspection, all 4 tires show the same wear, because of the tire rotation. First noticeable indication that there was something wrong with this vehicle was a vibration in the steering wheel. The car has only 25,000 miles with regular usage.

- Pen Argyl, PA, USA

problem #28

Nov 252006

GTO 8-cyl

  • 12,000 miles
Suspected strut rub has worn the inside edge of driver's front tire bald. Only driver's front tire is affected, and this occurred with only 12,000 miles on tires. Problem was discovered in November 2006, tire wear was not visible when tires were rotated in April 2006 (4,000 miles earlier). An alignment performed in December 2006 seems to have prevented further tire wear.

- Northville, MI, USA

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