NHTSA — Steering: Column Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,698 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix steering problems

steering problem

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2004 Pontiac Grand Prix Owner Comments

problem #4

Dec 162007

Grand Prix 6-cyl

  • Automatic transmission
  • 4,500 miles


The contact owns a 2004 Pontiac Grand Prix. While driving 25 mph or turning the vehicle, the steering column made a loud popping sound and vibrated excessively. The dealer could not duplicate the failure. The contact filed a formal complaint with the manufacturer. The purchase date was unknown. The failure mileage was 4,500 and current mileage was 27,000.

- Central City, KY, USA

problem #3

Sep 012007

Grand Prix 6-cyl

  • Automatic transmission
  • 32,000 miles
The contact owns a 2004 Pontiac Grand Prix. While driving 35 mph, the contact felt a knocking click when turning right or left. The steering column was replaced for the first failure, but the failure has recurred. The dealer was unable to duplicate the failure and stated that a diagnostic would cost $70. The manufacturer stated that the vehicle was out of warranty and the component was previously replaced, so they could not assist. The current mileage was 32,900 and failure mileage was 32,000. Updated 01/09/08. Updated 12/12/07

- Joppa, MD, USA

problem #2

Sep 172004

Grand Prix 6-cyl

  • Automatic transmission
  • 14,000 miles
2004 Pontiac Grand Prix, clunking noise on drivers front end when you turn the wheel either left or right. I was advised yesterday that GMC is aware of this defect and at this time is doing nothing. There was a technical bulletion issued on 7/27/04 to GMC/pontaic dealerships. "defect" certain passengar vehicles have a condition where the front fram rear body mount bracket may fracture and degrade to the point where the intermedicate steering shaft could separate, resulting in loss of steering control, which increases the risk of a crash. This is a serious defect. I have spoken with Pontiac, GMC, and the local GMC dealership and gotten nothing but the run around! if you view a website called "mycarstats.com there are comsumer complaints on the steering column. I guess someone has to be killed before GMC acknowledges this defect. Please could someone contact me.

- Scottsville, VA, USA

problem #1

Sep 232004

Grand Prix

  • 12,294 miles
While driving consumer heard a clicking noise coming from the steering wheel column. Dealership was notified, but not resolve the problem.

- Monroe, NC, USA

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