This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost power steering functionality and the steering wheel became firm. The contact was able to drive to the residence and shifted to park(P). The contact turned off and restarted the vehicle, and the check engine and steering warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
intermittent power stering loss. steering light on dash would come on and power steering would stop working. Had to manhandle the steering. Thank goodness no accident.7 Dealer replaced gear rack. 8/1/2023 Cost $3600. to have power stering replaced.
Driving down the the highway of Creedmoor Road in Raleigh, NC, I had a sudden loss of power steering and hit a guard rail. Luckily, the only damage was to the front bumper. I took the vehicle into my local garage and they said that the power steering is Electronically controlled by the Rack and Pinion and that it had failed. The parts are nearly $3,000. My truck only has 80k miles on it. Looking throughout various forums, it seems that this is happening to many others as well with various amounts of miles. Until right now, my truck still has no power steering and is undriveable. The part is not available for purchase. This is a very dangerous situation. Had it been my wife driving, she would not have been able to control the steering as the v8 weighing on the front wheels makes it difficult to turn at all.
Driving through Vermont from New Hampshire, we took a winding road to get off the highway and going through a corner the trucks power steering locked up and i had to slow down and muscle it to the side of the road, scared the hell out of me. We went back to the highway, straight roads to get back home. It is at a dealer waiting for the parts, it has cost me a new battery so far, was checked the day before at Valvoline 13.5 volts. I am not liking the $ $4,000 + figure to fix it.
When I start the engine, the steering wheel icon comes on. It says service power steering. There's no power to turn the steering wheel. After the engine runs and I turn off the engine and start it again, the icon doesn't come on and I now have steering power. This happened 3 times. I currently have the truck in the shop to be serviced. The amount is $4500. I need to know if this is a recall issue. I don't have this amount to spend on this concern. Althea Smith
- Ocala, FL, USA
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The power steering went out while I was driving on the highway At posted speed limit. I was unable to freely steer and navigating through traffic became extremely dangerous. I-??ve taken it to two mechanics and they said the rack and pinion needs to be replaced due to the component being part of the steering mechanism. No warning lights came on prior to me driving. The warning light came on while I was driving as soon as the powering steering went out.
Power steering failure. Electronic power steering rack failed while driving. Caused vehicle to go off road. Was able to avoid hitting anything but was only lucky.
Complete loss of steering assist (electric power steering). A large number of vehicles experienced the same issue, but the dealer advised that there was not a factory recall. There were so many failures that aftermarket rebuilds were not available, as only hard parts were replaced during rebuilding. Circuit board failures were not repairable. I paid a RAM dealer over $4200 for repairs, and had to wait 2 months for parts, because so many had previously failed. I would like to see NTSB force a recall, and I would like to recover my repair cost, as the RAM factory is clearly responsible.
My truck has 87,000 miles. 1st my engine went out last month because of a known engine issue that Dodge is not owning up to on Hemi engines. 3 weeks later after replacing the engine my Power steering went out as I was driving causing it to be very hard to drive. These are both known issues with these trucks that recalls should in place for. I have spent close to $14,000 in one month fixing these issues Dodge should be paying for on a truck with only 87,000 miles.
My power steering suddenly stopped working while driving. Turned truck off and back on. Power steering was back. Started truck up the next day and power steering is completely off. I've read this is a consistent issue with 2014 ram 1500 trucks. Please get this fixed. It's extremely dangerous while driving
Steering assist light on dash blinks for two to three minutes at engine start. Steering wheel locked up. After a few minutes light goes out, steering works fine. This occurs every start up since fall 2022. Larry Miller dodge Tucson confirmed.
The contact owns a 2014 Ram 1500. The contact stated while driving 20 MPH, the steering wheel became stiff. No warning light was illuminated. The contact was able to drive to an independent mechanic. The independent mechanic was unable to determine the cause of the failure. The dealer had been made aware of the failure and the contact was informed that the vehicle was not included in a recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,200.
While on vacation in Canada, power steering went out. It came back once for less than a mile and went out again. I was told the remanufactured parts were on back order. Once I got the truck back to Missouri I was quoted $3440 for the part. I found it online from a dealer in McKinney Texas and repaired it myself for $1878. Several times as we limped the truck back to Missouri, my friend would have to help turn the wheel as we pulled into and out of tight turns.....going through towns, gas stations, etc. I do my own work on all my vehicles, so it was never looked at by my dealer. I ordered the parts from a Dodge dealer in McKinney Texas and repaired it myself. I had read people were having issues with intermittent steering. This was the first time for me. We pulled into the lodge, in Canada, to get a bag of ice. When my friend returned to the truck, I actually thought it had shut off because I couldn't turn the steering wheel to leave. Got it to the cabin and checked the fuse at the battery and all the wiring down to the EPS. Unhooked the battery and made sure all the connections were clean and when we put it back together the steering came back. Shut the truck off and later on when we went to leave the steering was out of it again.
Loss of powersteering assist on start up. Also loss of steering assist while driving down the road. Has even had no power assist when ambient temp under 32 F degrees out side.
Electric Power steering rack failed unexpectedly. Drove the truck to work in the morning and it was fine. Went to leave for home at the end of the day and it wasn't working. Dealer said it was bad and needed replaced and wanted $4000 to repair. The next day it suddenly started working, pulling out of parking spot at work, and almost hit a car next to me.
Power Steering went out while exiting on high way. Steering went out and it was extremely hard to exit going 65mph. I have called every to find a new power steering and they are on back order.
At speeds over 65 mph the truck vibrates violently. We have had it to 3 different repairs places, new tire-??s balanced, new front parts and it still vibrates.
The contact owns a 2014 Ram 1500. The contact stated while parking the vehicle, the contact became aware that the power steering had failed. Additionally, the power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to repair the vehicle. The vehicle was then taken to the dealer, who informed the contact that the power steering module had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
A D V E R T I S E M E N T S
- Port Saint Lucie, FL, USA