This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our truck is two years old. We have 77,000 miles on it and the fuel sensor/pump went bad. It's no longer under warranty; however, a fuel pump should last more than 2 years and 77,000 miles. We fill up with fuel. Everything is fine until the needles hits the first line. We get a fuel sensor warning and the guage drops to empty. The truck runs fine. No hesitation of stalling. Wouldn't know anything was wrong except for the warning lights. Check engine light is on, too. According to Dodge, the two are related.
My cruise control was engaged as I was going down a mountain approaching a sharp turn when I hit the brakes the petal went to the floor and the truck accelerated. I went into the woods where I hit numerous trees and totaled the vehicle. What can be done about this
The contact owns a 2016 Ram 1500. When the contact started the vehicle, the fuel gauge went to empty and the fuel sensor and engine warning indicators flashed. The dealer (don jackson Chrysler Dodge Jeep Ram, 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) was notified. The contact made several calls, but was unable to schedule a diagnostic appointment with the dealer. The manufacturer was notified. The approximate failure mileage was 50,550.
Truck shutdown while driving down highway @ 65 mph without any other symptoms. Had to coast to side of busy road. Service electronic throttle control flashed as well as the check engine light. The truck never stuttered or lost any power prior to this. Dealership states that it is bad diesel fuel. Replaced hpfp but truck will still not start. Chrysler has instructed dealer to replace entire fuel system. This has not been done yet because Chrysler will not warranty even though the truck is still under warranty.
I had a sudden loss of power and an abrupt deceleration while driving out of my development. The service electronic throttle control and check engine lights appeared on the dash. This happened on May 17, 2017 and some of the vehicles ecodiesel fuel injectors were replaced. 2000 miles later almost the same exact thing happened on July 14, 2017. Currently additional injectors are being replaced. I am thankful neither time was while driving at highway speeds on a busy road.
- York Haven, PA, USA
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The truck down speeds to 40 mph without notice or warning. The fuel filter appears to be clogging and the fuel injectors and lines are also clogged. Dodge refuses to fix the issue opting to replace parts and informing me that I must monitor the truck bring it in every 12,000 miles for repair.
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge displayed inaccurate information. The driver was unaware of the amount of fuel in the fuel tank. While operating the vehicle, the fuel light illuminated with more than ten gallons of fuel in the tank. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500. Updated 06/23/2017
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- Port St. Lucie, FL, USA