This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a left turn lane waiting for oncoming traffic to pass before commiting to my turn at a stop. I gradually depressed the accelerator to make the left turn. The truck rolled forward at a rate of about 1mph. With oncoming traffic approaching, I then fully depressed the accelerator pedal with no results. There was no change in RPM, no change in acceleration, or speed for an estimated 3 seconds. The truck then slowly accelerated and I narrowly missed being T-boned by oncoming traffic. This unsafe condition will also happen during highway speeds after returning the pedal to the idle position and then accelerating to pass traffic or enter another lane. I have lost 10-20mph at highway speeds with my foot fully depressing the pedal. There seems to be a total disconnect at times between the accelerator pedal position and engine RPM's/power. I would estimate the occurrence of this issue at 10-15% of accelerator inputs. The truck now has just over 9,000 miles and this has happened numerous times, some nearly causing an accident.
3rd brake light seal leaks water during rain that leaks into rear cab under headliner, down sides of interior wall, and onto floor and pools on floor and under rear seat.
The contact owns a 2014 Dodge Ram 2500. While driving at an unknown speed, the vehicle caught fire which initiated under the hood. The fire department extinguished the fire out on the vehicle. The vehicle was destroyed and towed away. The cause of the fire was unknown. Prior to the failure, the vehicle displayed an error message stating to check the fuel system. The VIN was not available. The failure mileage was 25,000.
2500 hd outdoor edition, 2014. I purchased this truck with 7 miles. At 371 miles the brake sensors were staying engaged and I had a thick layer of brake dust coating the rims and burning brakes. The pass. Side dash was falling apart and the carpet was shredding on that side also. They adjusted the sensors to read the same pressures inside and outside of the brake drum. Reset and reprogrammed many computer sensors. Then my key fob quit working, rear sliding window and tire monitor systems all stopped while I was traveling the mountain pass at 75 mph. From Sept, 14, 14, when I unlock the truck with the key every alarm goes off and will not shut off until I start the truck. I could not get the dealership to order my parts or fix my truck so, in January I got an ABS recall at this point I called Chrysler Corp and filed a consumer complaint with their repair team. They contacted the dealership with my concerns. Since, they have changed/reset almost every sensor in this vehicle. From the navigation system, the radio system, they ABS etc. Key fob bad still, (3fixes). Computer still malfunctioning badly (6th, fix). The locking unit went out of the sidebox toolboxes, the driver door control panel went out. Odometer reads out at 12 miles over for every 28 traveled. I have documentation and records for 7100 miles, odometer reads over 12,000. Chrysler Corp. Has been involved since Jan 2015 but refuse to allow me to speak with anyone with authority to discuss lemon laws. Say no such department exists. It goes back in mon. 2-16-15 for yet another round of repairs.
The contact owns a 2014 Dodge Ram 2500. While driving at various speeds, the vehicle stalled and the check engine warning light illuminated. The vehicle was taken to the dealer on three occasions where it was diagnosed that the computer software needed to be updated. The fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 5,000.
- Vernon, CT, USA
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The contact owns a 2014 Dodge Ram 2500. The contact stated that the air conditioning system emitted a loud abnormal noise and failed to activate. The failure occurred on a daily basis. The vehicle was taken to a dealer where it was diagnosed that the diverter box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000. The VIN was not available.
The contact owns a 2014 Dodge Ram 2500. The contact stated that while driving approximately 55 mph, the diesel exhaust fluid warning light and a warning message advising the contact to see the dealer illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. Additionally, the contact stated that the temperature gauge on the driver's side mirror failed to operate in colder temperatures. The dealer diagnosed that the temperature sensor failed and made the necessary repairs. However, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
TPMS does not allow setting tire pressures to the recommended tire setting from the tire manufacturer without triggering warning light and nag screen on startup. Constant warning light and nag screen correction will lead to driver complacency, negating the purpose of TPMS alerting the driver to a potential problem with the tires. TPMS required over inflation results in potential loss of vehicle control due to loss of traction. Abnormal tire wear due to tire over inflation increases risk of hydroplaning and loss of control of vehicle. Ram customer service has been contacted and confirmed that this problem is systemic, by design, and can not be corrected at present time. Potential fix is to reprogram BCM, allowing dealers to reset TPMS to appropriate setting for tires and actual load with appropriate documentation.
A week after I bought the truck the problems began, the steering started rattling every time I turned left and on a few occasions it got extremely hard to steer the truck, they rebuilt the front axle once then finally replaced the whole front axle assembly and wiring. The truck shakes bad at 65+ with the factory Firestone tires I replaced them. The A/C vent controls stopped working the motors and heater core had to be replaced. The accelerator/throttle is extremely delayed almost to the point of being dangerous and when you let off the throttle the truck violently bangs into gear. The service def light came on yesterday 12/2/14 with 3/4 full tank. I just reached 8500 miles and these trucks are dangerous I hope Chrysler fixes these nightmare problems.
1. check engine light came on 4 Sept 2014 brought it to dealership they cleared the code and gave me the truck back because the code did not return while it was in their possession. 2. this same issure has occured 4 more times since that date and the problem has not be resolved, each time they did something different, ie replaced a dosing unit, replaced the nox sensor and now as of 15 Oct 2014 are preparing to replace the ECM or brains of the truck. The truck has been in the more than in my possession for the same exact problem since 5 Sept 2014. 3. vehicle has vibration between 60 to 80 mph, has been back to the dealership on the day I purchased and also multiple times after that, and problem still has not been corrected by Ram. 3 tires have been replaced and now the service manager says "it operates as designed", although the manager also states that he feels the wobble/vibration between those speeds as well. 4. I have begun the lemon law process and have received a claim number but Chrysler has not yet called me back.
While driving the vehicle I needed to change lanes and speed up. A vehicle was to my right and infront of me. I had to let off the throttle for a second to let the vehicle next to me pass. As I pressed the throttle to accelerate and pass the vehicle in front of me there was no response from the vehicle. There was at least a two second delay before the vehicle started accelerating. This has happened several times. Sometimes from a stop when trying to turn into traffic. Other times while moving. It seems to happen when the accelerator pedal is depressed and then pressed again within a short period of time.
The contact owns a 2014 Dodge Ram 2500. The contact stated that the vehicle was included in a voluntary manufacturer recall. The vehicle was repaired under the recall but the failure recurred multiple times. The contact also mentioned that the dealer replaced the rf module twice and reprogrammed the sensor five times. The remedy failed to repair the vehicle. The manufacturer was notified of the issue. The approximate failure mileage was 273. Updated 9/11/14 the consumer the tires continue to have dramatic pressure changes over the course of 70 miles. Updated 2/3/2015
While traveling on an interstate highway at approximately 70 mph with the cruise control engaged, I shifted in my seat and my knee hit the key fob and the car's ignition turned off. Fortunately, there were no other vehicles around me and I was able to coast to a stop and re-start the vehicle.
The contact owns a 2014 Dodge Ram 2500. The contact stated that there was a small fire that originated from under the vehicle. The contact inspected the vehicle and determined that the electrical wires and insulation that was under the vehicle had caused the fire. The contact was unsure as to whether or not the manufacturer was made aware of the failure. The contact was the fire chief that was called to the scene of the fire. There were no injuries. The failure mileage was 2,700...updated 08/11/14 updated 08/19/2014
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- Mesa, AZ, USA