This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated with the "Service Electronic Braking System" message displayed. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.
The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.
A D V E R T I S E M E N T S
- Pine River, MN, USA