NHTSA — Visibility: Windshield Wiper/Washer Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Ahh, the 2004 Saturn Ion: defective transmission, deadly ignition switch, temperamental power steering and a cheap plastic exterior that won’t protect you in a crash. What more could you want?

The 2004 Ion was part of GM’s massive ignition switch recall where it was revealed they waited 10 years – and let 13 people die – before doing anything about it. It also features GM’s now infamous VTi continuously variable transmission. Let me tell you, the only thing the VTi did continuously was fail on its owners. GM scrapped it after only two model years.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,503 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Ion windows / windshield problems

windows / windshield problem

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2004 Saturn Ion Owner Comments

problem #4

Mar 052014

Ion 4-cyl

  • 89,000 miles


TL * the contact owns a 2004 Saturn Ion. The contact stated that the vehicle would make a loud noise whenever she made a turn. The vehicle was taken to an independent mechanic. The technician diagnosed that the rack and pinion needed to be replaced. In addition, the contact stated that the windshield wiper malfunctioned. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 89,000 and the current mileage was 89,447. Updated 08/19/14 the consumer stated shortly after picking the vehicle up from the dealer, they key became stuck in the ignition and the vehicle would not turn off all of the electrical switches started going haywire, along with different warning signs.. the consumer returned to the dealer, where an inspection revealed the solenoid was damaged. A month prior, the ignition switch was replaced. Also, when the consumers son attempted to use the jack, to change the tire, the jack bent and the vehicle almost collapsed on her son's foot. Updated 11/19/14

- Valley Cottage, NY, USA

problem #3

Dec 222007

Ion 4-cyl

  • Manual transmission
  • 48,012 miles
Following several weeks of heavy snowfall the windshield wiper transmission on my 2004 Saturn Ion failed. The failure occurred on a clear day while using the windshield wipers to clean off the windshield. The failure caused a potentially unsafe condition due to the accumulation of salt residue on the windshield caused by driving on the highway. Dealer replaced the windshield wiper transmission and said that the failure was caused by "ice loading" and cautioned me to make sure and clear away ice and snow before activating the windshield wipers.

- Nashua, NH, USA

problem #2

Aug 132006

Ion 4-cyl

  • Manual transmission
  • 41,000 miles
Windshield wiper fluid pump! I live in las vegas, so you would not think that the pump motor would go out after about a dozen times of use but it did!! called up the dealership said to bring it in. After upon getting the item looked at told me that heavy use of the item leads to pump mal-function. I then told them we live in the desert! no rain or snow, how could I heavily use this item. So they replaced the pump at a whopping $250 dollars. Six months later... you guessed it pump out again. They then give me the same lines from above. They then want me to replace the motor again! I told them that maybe they gave me a faulty product or that it was remanufactured. They told me no that it is a brand new part never used. So I cant just have no fluid on a long road trip during the winter months so I paid for it again! this should go under a recall!! there is something seriously wrong with this part!!!!!!!

- Las Vegas, NV, USA

problem #1

Jul 152004

Ion 4-cyl

  • Automatic transmission
  • miles
While the vehicle parked while running the vehicle idling high on its own. The driver noticed while driving the vehicle would hesitate and would stalled. The driver tried to restart, but was able to do so. The driver was able to drive the vehicle to the dealer. The mechanic informed the driver that the vehicle was operating as design. (possible valve sticking) when accelerating from stop, the vehicle would hesitate, then take off at a high rate of speed. This would also occur in reverse as well. There were times when accidents would almost occur. There would be high RPM's of 6000 plus. This was an intermittent problem. It was believed to be a problem with the vti transmission. Additional problems: Wind noise when sunshade was cracked, turn signal would not cancel on turns and the chime would go off and was an intermittent problems, the driver's side dash seemed loose and or misaligned, and the wipers would not clear the window.

- Palos Hills, IL, USA

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