This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 19, 2021, while parked, a horizontal crack was noticed on the bottom edge of the windshield, driver's side. I estimate the crack was 4-8 inches long. On March 21, 2021, a vertical crack was noticed, which extended from the horizontal crack (please see photos).
Parked vehicle for the evening inside of garage. Next day, had a large vertical, "S" shaped crack starting from the area near the eye sight extending down near the bottom 3/4 of the windshield. No apparent chip or damage at the starting point of the crack.
We've owned our car for less than 8 mos and recently experienced a cracked windshield that did not emerge from a rock chip. We are very frustrated with this as the replacement has to be oem (I.e. expensive) because of the safety features on the car.
Spontaneous crack in the windshield after a coldest night in my region vehicle was driven home with no visible crack and when I went to the car the next morning to drive away, there was a crack in the windshield.
- Lake Oswego, OR, USA
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My vehicle is fairly new 7 months to be exact. When it was 4 months old I've started to notice rust and corrosion on the window panels that are metal. When I went in for oil change service they deny that there is rust and just offered to polish it. At 7 months the windshield has chips and cracks which is odd without a reason.
A chip in the windshield cracked and spidered down the whole windshield. It happened 2 weeks after owning my new car. I'm still unsure on why it cracked 🤦♀️ there isn't a chip mark or any start point. It's worried how it just started cracking. And since it's over a 1,000 to fix it. It is still cracked. And anything that requires the eye no longer works. I love my car but hate how nothing needing the eye works.
Purchased car in November 2019, front windshield cracked 2/21/2020 for no apparent reason on the upper side near the rear view mirror. It was replaced and now it has cracked again for no reason, on the lower corner of the passenger side.
We were driving on I5 North when I noticed a crack in the windshield. Within 30 minutes it spread to a crack larger than a dollar bill. I now have to replace the entire windshield. This is a brand new 2020 car that I purchased in November 2019. Prior to this vehicle, I owned a Subaru which also got a random crack in the windshield while driving on the freeway no large trucks kicking up gravel/rocks around..
Two times the windshield has cracked to the point of needing to be replaced. The first time the moment of impact was not observed, just the large crack across half the windshield. The second time a small rock hit the windshield and within one hour the crack had spread far enough that the windshield will need to be replaced. We have owned this car (bought brand new) for 5 months and this will be the third windshield on this car.
On the passenger side of my car, there is a large crack that has appeared from no where. Nothing hit the window or did we see any damage other than a crack appearing one day.
The vehicle was in a parking lot and the windshield cracked on its own. Getting back into my car I noticed a crack that started on the driver's side edge that went toward the center of the windshield.
My 2020 Subaru Ascent windshield cracked on 7/20/2020. It started in the lower passenger side. I heard a tick like a rock hit it but there was not a truck in front of me. I was driving on the highway approx. 70 mph, I94 wb before the moorland blvd exit. (uphill) there is a very small origin area - it is under the front hood. Hardly where a rock could impact while moving. We just bought it late March 2020 - we have about 1250 miles on it. I am trying to work with Subaru, I stopped by the dealer and they took pictures to file a warranty claim. The service dept mgr did not think it would be accepted so I want to file this claim as well.
Vehicle was stationary on private driveway. Went to vehicle to retrieve personal item and then noticed a large crack originating on the lower right hand side of the front windshield. Unknown what caused the incident. Crack was not apparent earlier in the day.
This is a new car in Colorado. At 146 miles, my windshield spontaneously cracked. I heard a loud sound and within minutes, my windshield had a long crack. At the time this happened, I was driving 65 mph on highway nine in co, a few miles from home. There were no cars ahead or behind of me at all!
Purchased a 2020 Subaru Ascent today. On the way home on the freeway my wife noticed the windshield had a crack in it that was not present at dealership. Upon further inspection when arriving home, there is a pitted area inside of the windshield on the drivers side.
A D V E R T I S E M E N T S
- Santa Ana, CA, USA