10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Ascent seat belts / air bags problems

seat belts / air bags problem

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2020 Subaru Ascent Owner Comments

problem #4

Aug 192022

Ascent

  • 31,000 miles

A D V E R T I S E M E N T S

The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the front end of her vehicle. It resulted in a four-vehicle collision. On impact, the contact's wife hit her head on the steering wheel. The air bags were not deployed upon impact. The contact's wife received medical attention for her head injury. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

- Blue Ridge, TX, USA

problem #3

Mar 052022

Ascent 4-cyl

  • 30,000 miles
The contact owned a 2020 Subaru Ascent. The contact was driving approximately 35 MPH on a highway when the contact's husband lost consciousness causing him to crash into a truck. As a result, the event leads to a 4 vehicle collision. The driver was transported via ambulance to the hospital where it was confirmed that there were no injuries. The other occupants in the other vehicles did not sustain any injuries. A police report was filed. The air bags did not deploy. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 30,000. Case # [XXX] Goodman. Good morning this is a picture of my car and as it can be seen the airbags on either side did not deploy. Police report # is [XXX] date of accident and report was 3/5/2022. Thank you for your attention in this matter [XXX} and [XXX] Goodman (XXX) XXX-XXXX.

- Olympia Fields, IL, USA

problem #2

Nov 202021

Ascent

  • miles
Sudden unwanted rapid acceleration toward a building from parking lot causing head on collision: - Manual brakes failed - Automatic brakes did not engage - Airbags did NOT deploy after hitting an immovable object head on at least twice - Driver seatbelt did not lock - Starlink was not activated / notified - No collision warning was sounded (moot) Both driver and front passenger were severely injured and taken by ambulance to ER.

- Houston, TX, USA

problem #1

Nov 292020

Ascent

  • 9,500 miles
I was in an accident 11/29 at 9:45pm where I hit a cow. I was driving 55 on a straight highway that I'm very familiar with. The cow was standing in the entire lane of travel and I was able to veer into the other lane slightly and took the impact on the right side where I did not have any passengers. The Subaru was totaled and I'm now having severe whiplash symptoms. I am reporting this as the airbags did not deploy and everyone who has seen the vehicle says they think they should have. Additionally, I do not remember my collision alerts beeping nor the Subaru braking for me which have worked in the past. I only remember hitting the cow and then being completely stopped where we had the impact.

- Salem, OR, USA

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