My key gets stuck in the ignition on the acc position, so I can not leave my car with the key in it because the battery is still on. The vehicle is stationary and in park. I turn the key counter clockwise to turn the car off and remove the key, the key will not go further than the acc position, and no, it is not that I'm not pushing it in enough or the steering wheel lock. I am essentially stuck in my car or at risk of it being stolen. It happens frequently (at least once a day) but not every single time I drive the car. It has made it impossible to drive, and for fear of damaging the transmission or electrical components further I try not to drive it. Subaru is aware of this issue across five other Subaru models over five years (2013-2018; legacy, outback, impreza, Crosstrek, forester, WRX - until recently their entire lineup!) and issued a service bulletin last year (attached). It is affecting so many other customers, yet they will not fix it. The service bulletin announced a design change to the cvt select lever due to park-range switch internal components. They claim it is "isolated" but a quick search on the internet proves this is not the case.

- Palm Beach Gardens, FL, USA

Transmission in park. Key is in ignition and turned off. However the engine continues to run. Requires several on off attempts to shut engine off.

- Emmaus, PA, USA

Key is sticking in ignition. Was informed that there is a known fix for a known problem that happens but it will cost over $400 to fix. This is a known design flaw with a known service bulletin that makes a change to a piece of plastic in the shifter.

- Fort Walton Beach, FL, USA

2016 Subaru Crosstrek, 27,500 miles. Unable to remove key from the ignition when vehicle is in park. When this happens the only way to remove key is to put the car in and out of gear and then back to park. Has occurred 1/2 dozen times, most recently today 11/13/2018. I am concerned that I may not be able to get the key out at some point in the future. Obviously, I cannot leave the car unlocked with the key in the ignition! switching gears is not always an instant fix and can take awhile going between drive/reverse/neutral before returning to park and the key releases from the ignition. Have a call into the dealer regarding this issue and service bulletin tsb-16-112-18R

- Fairfield, CT, USA

Key gets stuck in ignition. Intermittently, the key will not turn all the way to the off position to allow removal. Turning the key to the "on" position then shifting into gear and back into park sometimes allows the key to then turn off and be removed. The car is stationary and in park. The car doesn't seem to recognize that it is in park.

- Cordova, TN, USA

Have had several instances of not being able to remove the key from the ignition switch when the vehicle is in park. Recently went to dealer for routine maintenance and told them of problem but they were unaware of any complaints. Now I see there is a manufacturer communication number 16-112-18R. So apparently this information isn't being emphasized to the dealers. This problem is intermittent and to date I've been able to move shifter lever several times and get key released but I'm sure someday I won't be able to remove the key at all. This started happening several months ago and continues. If I return late in the evening and can't shut off my car what will I do?

- The Villages, FL, USA

The contact owns a 2016 Subaru Crosstrek. While making a right turn, the electrical system failed and caused the contact to rear end another vehicle. A police report was not filed and there were no injuries. There were no warning indicators illuminated before or after the failure. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The VIN was unknown. The approximate failure mileage was 24,000.

- Austin, TX, USA

Twice now after letting my car sit parked in my driveway for 3 to 5 days my battery has drained to the point that my car will not start and I would need to jump start my car each time. Both times I jump started my car I would verify that I didn't make an honest mistake of leaving anything on like a dome light etc. And I have not left anything on. It is worth noting that I have the limited version with keyless entry/start the whole eyesight system with an added oem remote start system installed when I bought the car from the dealer.

- Glen Allen, VA, USA