10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
49,850 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Subaru Crosstrek miscellaneous problems

miscellaneous problem

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2016 Subaru Crosstrek Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

May 092019

Crosstrek

  • 51,000 miles

A D V E R T I S E M E N T S

The key is stuck in the ignition after placing the car in park and turning the engine off. The car does not recognize that it is in park so it won't release the key from the ignition. We took the car in for the break light switch recall and it started happening the next week.

- Belgrade, MT, USA

problem #5

Nov 112018

Crosstrek

  • 65,000 miles
I made several complaints about the car not starting, too much oil consumption etc...then on November 11, 2018, at 3.42pm I was driving on highway 87 when car stopped suddenly, smoke came out and flames. It burned down in 15 minutes. Police and fire department came to turn the fire down. The car is total loss. I could have died

- New York, NY, USA

problem #4

Sep 152018

Crosstrek

  • miles
The radio with siriusxm does not work properly. Apparently, sirius updated is software, however; the Subaru radios are now not in sync with sirius. My situation is not an isolated situation. Specifically, the "list" does not work anymore. It could be dangerous to manually change channels with the knob, as there are over 300 channels

- Midlothian, VA, USA

problem #3

Jul 012016

Crosstrek

  • 12,000 miles

A D V E R T I S E M E N T S

Twice now my car has gone limp on the freeway. It doesn't shut down but the accelerator stops working and I have to coast off the side of the road and restart it. When I do restart it it's fine. Both times the engine doesn't even rev when I press the gas; it's just unresponsive. No check engine light or anything either. It's always been when I was going around 70 mph and the outside temperature has been hot; probably 88-90 degrees.

- Poland, OH, USA

problem #2

Apr 182016

Crosstrek

  • 52 miles
Toxic smell in the car. I noticed it when the salesman was going over how to operate the vehicle and he said he noticed it, also. I figured it was brand new and it would get better, but it did not and I have had it to the dealership at least 6 times. They have tried many things to get rid of the smell. Nothing works. Now they say nothing is mechanically wrong, so I am stuck with a car that makes me sick. This is not new car smell, I wish it were. I have been in at least 6 other new Subaru's, and none of them smell like this one does. The smell is not getting any better or fading. It makes me lightheaded, gives me headaches, sore throats, blurry vision, post nasal drip, and if in it long enough, nausea. My husband also has these issues and will not ride in the car.

- Petersburg, KY, USA

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problem #1

May 132016

Crosstrek

  • miles
The duration of time that it takes to go from reverse to drive is unacceptable and dangerous. Every morning I drive my child to daycare and there have been numerous occasions where I feared that we would get rear-ended (which would injure my child) due to the slow response time going from reverse to drive. Every morning I have to be 100% sure to time my reversal when backing out and make sure there are no cars anywhere near me so I don't get crashed into. This is dangerous and needs to be fixed before there are any deaths or injuries from this. Also, this is a minor inconvenience but the moonroof/sunroof doesn't open 100% all the way when I click the auto open button/feature...it opens and then stops about 1 inch before being fully open. In other words, if you press the auto open button to open the moonroof, it will stop at 90-95% open then you have to manually press it again to get it fully open another inch to 100%. when I took my Crosstrek to the dealer to have them reprogram my telematics for the telematics/computer reprogramming recall I had them take a look at the moonroof and they said that it is "working as designed". why would a moonroof not fully open 100% by design? it can't be a safety issue, so this just doesn't make any sense and leads me to believe that the dealership was being complacent and lazy and didn't feel like having to adjust it or simply didn't know how.

- Glen Allen, VA, USA

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