10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
49,850 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Subaru Crosstrek miscellaneous problems

miscellaneous problem

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2016 Subaru Crosstrek Owner Comments (Page 1 of 2)

problem #26

Jul 012022

Crosstrek

  • miles

A D V E R T I S E M E N T S

My horn does not works when wheels are straight. If I turn the steering wheel to either side horn works. No fuse or solenoid problem; I replaced both.

- Concord, CA, USA

problem #25

Feb 052022

Crosstrek

  • miles
I was driving on the highway and my hood opened and flew back into the windshield. This caused my windshield to break. It was very dangerous and scary since I was driving on the highway. I was very lucky that I did not hit anything or anyone and also that no one else hit me. The tow truck driver said that the hood latch was broken. I have never had any issues with my hood closing prior to this and had no idea it was broken. There were no warning lights and the hood appeared to be closed, it looked the same as the hood always does, not lifted up or anything. The vehicle is still being fixed so I would think it could be further inspected if needed. The damage to my car is extensive. It needs a new hood, new windshield, fenders, and roof. The hood hit so hard that it caused the above mentioned parts to be distorted and bent. The part that failed on the car is the back up hood latch to prevent this from happening if the hood does open without warning like this.

- Thomaston, CT, USA

problem #24

Jul 052021

Crosstrek

  • miles
The key will not come out of the ignition when placing the car in park! We have to fiddle with the shifter to get the key to release. Contacted the dealer and Subaru of America to see if this could be fixed as a recall, unfortunately it is a service bulletin as of now and costs >$500 to fix this known problem that occurred on a vehicle with 50K miles! This is unacceptable and would like it fixed at no charge.

- Colchester , VT, USA

problem #23

Aug 212021

Crosstrek

  • miles

A D V E R T I S E M E N T S

Key gets stuck in ignition when vehicle is in park. The key will go to the on position but cannot be pulled out. You must turn the car back on and go into drive and reverse and park again to try and get the key to come out. Sometimes this does not work and you must do so again.

- Morgantown, PA, USA

problem #22

Oct 012020

Crosstrek

  • 38,000 miles
There is a grinding noise coming from one of my wheels. I'm pretty sure it's a bad wheel bearing. Noticed the noise after braking very hard to avoid a collision.have had the SUV looked at test driven by an independent mechanic. He believes it is the wheel bearing

- Elkview, WV, USA

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problem #21

Oct 142020

Crosstrek

  • 26,000 miles
Ignition key cannot be removed from ignition and car remains on until it can be removed.this happens after placing the car in park. Changing to another key does not change the problem. An internet search and the car dealership note that is a common problem in Subaru's.

- Sharon, MA, USA

problem #20

Oct 012020

Crosstrek

  • 90,000 miles

A D V E R T I S E M E N T S

Key gets stuck in ignition when in park and hard to get out. Have to start the vehicle, shift and try again for it to come out.

- Cranford, NJ, USA

problem #19

Aug 182020

Crosstrek

  • 26,400 miles
Key stuck in ignition switch while in park and does not want to come out.

- Annville, KY, USA

problem #18

Jul 212020

Crosstrek

  • 33,336 miles
2016 Subaru Crosstrek driving went to park key got stuck in ignition could not take it out cant understand why so many problems and no recalls

- Little Neck, NY, USA

problem #17

Apr 152020

Crosstrek 4-cyl

  • 1,243 miles
Out of gas with 3 bars showing...twice

- Tomball, TX, USA

problem #16

May 202020

Crosstrek 4-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

While putting my vehicle in park the key will not release from the ignition. It takes multiple attempts of going back and forth to get the key to release from the ignition. Took it to the dealership and it was diagnosed with "failure to park position, and needed to replace the micro switch plate" with a cost of approximately $800 dollars.

- Stockton, MO, USA

problem #15

Apr 102020

Crosstrek

  • 75,000 miles
A/C compressor has failed and the car has less than 80K miles.

- Olmsted Township, OH, USA

problem #14

Mar 192020

Crosstrek

  • 12,893 miles
Car is parked and key is stuck in ignition to remove it.

- Council Bluffs, IA, USA

problem #13

Dec 202019

Crosstrek

  • 99,000 miles
While driving on the hwy approx 1.5 hrs traveling 75 mph and 60 miles of gas left in tank the vehicle cut off.. I coasted into the emergency lane and shut off veh. No warning lights given or out of fuel. Re-started the vehicle and drove without issues to the next exit, filled the tank and continued another 45 min to home without issue. Since, ive only driven short distances to and from work and errands w/O issues. Afraid it will happen again and concerned about any future road trips. Do to no warning or repair lights and the veh driving w/O issue, I don't know where to begin. I just want to feel safe driving my vehicle further than home

- Kingsport, TN, USA

problem #12

Nov 022019

Crosstrek

  • 124,627 miles
Three year old car and horn doesn't work, ,,

- Stamford, CT, USA

problem #11

Sep 302019

Crosstrek

  • 65,000 miles
Key gets stuck in the ignition. Severity increases with outside air temperature and drive time. Key has been unable to be removed on two occasions. Repeated visits to the dealership has resulted in no long term fixes. This is an on going issue since Feb 2019. This results in a car in park, that can not be locked, with a key that can be turned on and used by anyone who opens the door and sits in the drivers seat.

- Allentown, PA, USA

problem #10

Sep 212019

Crosstrek

  • 436,560 miles
My wife was just getting on the freeway when the sunroof exploded and shattered glass all through the car. Nothing hit the car and there was no weather conditions, it was sunny and 68 degrees in boise, id.

- Meridian, ID, USA

problem #9

Aug 082019

Crosstrek

  • 39,000 miles
Key gets stuck in ignition after vehicle shut off. Can not be removed until trying to shift gear. Seems like it is not going into park. Started August 8, 2019 and every day since.

- Plymouth, MA, USA

problem #8

Aug 072019

Crosstrek

  • 41,000 miles
My key gets stuck in the ignition on the acc position, so I can not leave my car with the key in it because the battery is still on. The vehicle is stationary and in park. I turn the key counter clockwise to turn the car off and remove the key, the key will not go further than the acc position, and no, it is not that I'm not pushing it in enough or the steering wheel lock. I am essentially stuck in my car or at risk of it being stolen. It happens frequently (at least once a day) but not every single time I drive the car. It has made it impossible to drive, and for fear of damaging the transmission or electrical components further I try not to drive it. Subaru is aware of this issue across five other Subaru models over five years (2013-2018; legacy, outback, impreza, Crosstrek, forester, WRX - until recently their entire lineup!) and issued a service bulletin last year (attached). It is affecting so many other customers, yet they will not fix it. The service bulletin announced a design change to the cvt select lever due to park-range switch internal components. They claim it is "isolated" but a quick search on the internet proves this is not the case.

- Palm Beach Gardens, FL, USA

problem #7

Jun 272019

Crosstrek

  • 20,000 miles
When getting out of the vehicle key is always stuck even if the shifter is on park mode, had to restart the engine and push the shifter with force to release the key.

- Hickory Hills, IL, USA

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