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Radio Loses Presets
2019 Subaru Crosstrek
This problem may be covered under warranty. Ask your Subaru dealer.
6.5
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 8,300 miles
- Total Complaints:
- 4 complaints
accessories - interior problem
Helpful websites
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A D V E R T I S E M E N T S
First of all, I was still experiencing the loss of FM presets (it was OK for awhile, but the problem re-occurred about 2 - 3 weeks before the dealer visit.) I also have been experiencing difficulties connecting to Pandora (which I use approximately 75% of the time). The infotainment screen says Pandora Loading; sometimes it plays with this message, and other times it will time out, and I have to pull off the road to restart Pandora. l also have the intermittent 20 to 30 second (no audio) delay, which I reported at 2,500 miles.
The dealer found an update to the software and installed it.
The problems re-surfaced within 2 days of the dealer visit, with the addition of a "network not available" message, which stayed on the infotainment screen, while the info screen (at top of dashboard) displayed what Pandora was actually playing, while it was playing.
Bottom line: problem not fixed.
- Harry W., Plymouth, CT, US