This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car is a Subaru Crosstrek Hybrid Car was connected to its electrical charge cable The connector is a type SAE J1772 When the connector is connected to the car, the ignition is supposed to be disabled, and the car is not supposed to be able to be removed from Park. Neither safety system was operable. When the car was moved, it broke the connector, exposing the bare pins. Hazard - potential exposure to electrocution or fire There is a small orange indicator on the display when the cable is connected. It should be RED, and it should inhibit the operation of the car.
If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. It seems that the car's internal electronics drains the battery down, even if the car isn't being operated. Even if the car is being operated, the battery is only charged up to about half of a full charge which contributes to the battery drain problem. The dealer says that the car should be started up every day to keep this problem from occurring, but that doesn't seem reasonable, and is practical if the car needs to be parked a few days at the airport.
My car wouldn't start after stopping to visit a friend. The friend watched under the hood when I pressed the start button. He saw sparks from under the hood. I had driven over 27 miles that day before this happened. The dealer said it was because I made too many short trips. They offered to install a battery charger which I don't feel should be necessary on a brand new car.
We had a remote start installed by the dealership prior to accepting delivery of the car. Two days later, the car would not start. The car was completely unable to start. The Subaru dealership (sport Subaru South in orlando fl) sent a technician to repair the car, rather than towing it to a dealership and repairing it there. The technician confirmed the remote start was defective and rerouted the starting procedure. Since then, the car makes a horrible noise on cold starts. The car was taken in to have the rest of the remote start components removed, but they claimed to know nothing about the sound. We feel these remote starers are unsafe and likely damaging the vehicle's starter, and possibly other electrical components. We have video of the car not starting and the engine noise.
A D V E R T I S E M E N T S
- Morgan Hill, CA, USA