The contact owns a 2014 Subaru Impreza. The contact stated that while the vehicle was parked and running, the doors automatically locked with her children inside the vehicle. The contact stated that the spare key failed to unlock the doors. The contact sought assistance from a locksmith to unlock the vehicle. Additionally, the front bumper had detached. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 190,417.

- Clermont, FL, USA