This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
New lease beginning in March 2021. The steering column is erratically loose, noticeable at highway speed in April 2021, accompanied by slight swerve. Subaru dealer (cityside) begrudgingly assessed and found it needed alignment Aligned. Steering column now again erratically loose, less so than before, but still disconcerting, and accompanied by slight swerve. Does not feel safe to drive at highway speed.
This car will not track straight. Nice firm steering, but simply will not track straight. There is no sense of center. If left alone, the steering will go slightly left, or slightly right, but never center. This is annoying fair weather, but outright dangerous in weather or wind. A major impact on vehicle stability and safety. This car is new, with 700 miles and has done this since day one. A Subaru dealer is checking the alignment, but they say the are aware of this issue, and have no answers. Even an alignment may not fix the issue. For the record, my level of car and mechanical knowledge is very high, so this is not a casual complaint. I have had the car for three weeks, not getting better.
- North Easton, MA, USA
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- Belmont, MA, USA