2010 Subaru Outback suspension NHTSA complaints: Suspension

NHTSA — Suspension Problems

CarComplaints.com Seal Of


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,389 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Subaru Outback suspension problems

suspension problem

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2010 Subaru Outback Owner Comments

problem #9

Apr 012013


  • 50,000 miles


The contact owns a 2010 Subaru Outback. The contact stated that while driving 65 mph, a warning message illuminated, advising the contact to move the vehicle off the roadway. The vehicle was taken to the dealer where the contact was advised that all four struts would need replacing. The contact stated that all four struts had been previously repairs prior to the failure occurring. The vehicle was repaired. The manufacturer was notified. The failure mileage was 50,000. The VIN was not available. Updated 11/29/13 the consumer stated the above description is wrong. At 58,00 miles the vehicle had a 60,00 mile service, and it was determined all of the struts needed Subaru reimbursed the consumer for the repairs. Updated 12/2/13

- Norwalk, CT, USA

problem #8

Apr 012011

Outback 6-cyl

  • 5,000 miles
The front end of the car shakes on smooth roads (recently repaved road) and it tends to persist whether you are accelerating or decelerating. Previously took car in for the dealership to look at this issue and they stated it was a wheel balance issue. They rotated my wheels, stated they balanced the wheels and also stated that I needed new tires even though there is plenty of wear left on the tires. The issue never went away on the shaking front end of my car and continues to be an issue today.

- Sandy, UT, USA

problem #7

Sep 022011

Outback 4-cyl

  • 25,000 miles
While driving downhill in the summer on a dry road at around 60 mph the steering wheel excessively begin to vibrate/shake around 55mph and higher speeds left to right and right to left excessively. The vibration/shaking was almost uncontrollable as if it were on black ice. The vibration only became controllable if I slowed down. This shaking/vibration only seems to occur at higher speeds and occurs quite often.

- San Diego, CA, USA

problem #6

Nov 052010


  • 2,000 miles


About two months after purchasing my 2010 2.5I Outback with the cvt I noticed a sway on the highway when traveling around 80 mph. The car feels to drift from side to side (almost snake like) when driving straight. I asked the local service department if they were aware of any issues and they said no, but would take a look. They found nothing to be incorrect yet the car continues to sway at higher speeds. It feels as if it would benefit from an upgraded front and rear sway bar to tie the lengthier vehicle together a bit more. I would purchase these myself but don't want to void the lease warranty and really feel that Subaru should provide and install these for free since multiple people seem to have the same or similar issue.

- Throop, PA, USA

problem #5

Mar 042010


  • 50 miles
1. no events leading up to the failure as it is a brand new car and has been evident from the very beginning. 2. steering wheel vibrates at highway speeds between 70 and 75 mph. It occurs all the time at those speeds. Consequences are that it is very distracting and also causes numbness in hand and arm on long trips. 3. tires were balanced and rotated by dealer, but problem was not resolved.

- Beechville, Nova Scotia, 00, USA

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problem #4

Apr 142010


  • 100 miles
Our 2010 3.6R Outback arrived in Apr. The first time that the vehicle was taken on the highway, I noticed a prominent high frequency vibration in the steering wheel. There is also unusual feedback in the steering wheel at slower speeds that feels unlike anything related to road noise. I researched the "problem" on the internet and seen that there were many forums identifying the same problem for 2010 Outbacks. I informed our local Subaru service dept. About the vibration and made an appointment. A Subaru service technician confirmed the vibration during a test drive and recommended a spin balance. After reading all the complaints and proposed "fixes" on the internet, I told them that I was not confident that a spin balance was going to be successful. I asked the service dept. Manager if they had been informed/aware of the ongoing problems and she denied having any previous knowledge of steering vibration issues with any Outbacks. The spin balance added a multitude of stick-on weights to all four wheels (some exceed 9 in. In length). The invoice said that a follow-up test drive by a technician produced normal steering as designed. A test drive home from the dealership on the highway again produced the same high frequency vibration. I informed the service dept. Immediately and the vehicle was again left there this morning. I produced several pages of complaints found on the internet identifying this issue. They made copies of them and told me that they were going to contact soa factory engineers. The bottom line is this. The vibration is prominent enough to cause fatigue and numbness in the hands on extended drives. There is also a concern of what may fail and cause a loss of steering or vehicle control. The faulty component needs to be identified and the issue fixed by soa immediately. Soa has tried a number of fixes without success (spin-balance, forced balance, alignment, backlash spring, wheel bearing, steering pump, replace out-of-round tires).

- The Dalles, OR, USA

problem #3

Mar 282010


  • 1,700 miles


Starting from 1,700 miles, this car started developing the vibration on the steering wheel. This vibration/shimmy is more pronounced on highway (>70mph) but noticeable in other speeds. I have owned a couple of vehicles and this kind of shimmy/vibration has never happened on any cars that I owned/drove. I am 100% sure it is not normal road feel and it didn't happen during the first 1,700 miles. Also, the car doesn't track straight and drifts on highway. Two alignments, tire balancing and rotation have been done but the vibration and drifting persist. I definitely consider the steering wheel vibration and drifting a safety issue since it totally isolated the road feel on highway. Also, I just can¿T seem to have a confident control on the car during highway driving. Recently I came across the following forum for Subaru Outback owners and found this is a widespread issue for quite a few 2010 Outbacks. Please refer to the following thread. www.subaruoutback.org/forums/showthread.php?S=&threadid=20843&perpage=20&pagenumber=1.

- Richmond Hill, 00, USA

problem #2

Dec 152009


  • 250 miles
Brand new 2010 Subaru Outback has a shimmy problem. The steering wheel shimmies and when making a wide turn, often the steering feels like you hit an ice patch, even tho the road is dry. Subaru is and was aware of these problems before production, and sold them anyway.

- Erie, PA, USA

problem #1

Dec 152009


  • 400 miles
The 2010 Subaru Outback exhibits extremely poor handling at highway speeds. When traveling at normal highway speed, the steering wheel vibrates, and the car feels like it's at its limit. The car also tracks very poorly wanting to wander towards the shoulder, and is severely jostled around in crosswinds. When it encounters a stiff cross wind the car makes a sudden move, and there is a loss of road feel when the wind subsides and the car returns to normal. This sensation causes a possible over correction by the driver. Multiple attempts for repair have failed to correct these problems.

- Bloomington, IL, USA

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