2012 Subaru Outback accessories - interior NHTSA complaints: Seats

NHTSA — Seats Problems

CarComplaints.com Seal Of


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Subaru Outback accessories - interior problems

accessories - interior problem

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2012 Subaru Outback Owner Comments

problem #1

Apr 022012

Outback 4-cyl

  • 250 miles


We owned the car only 2 days and was out for our first drive owning our first brand new car. Things seemed all good until we stopped at a bank and I put my left foot on the foot rest and pressed my back into the seat to release the tension in my pants so I could pull out my wallet when all the sudden catching me by total surprise the seat gave way. A shock went up and down my spine as I got out of the car in awe of what just happened an the condition I was in I had to sit in the passenger seat to see if it was just a fluke or is this a real problem and I just got the worst of it. With a little pressure leaning back in the seat for a few moments and snap all these seats can be broken. I was doing great and now everyday I have nerve problems and back issues I have never experienced in my life. I am height weight proportional and actually a little on the thin side. The dealership and Subaru of America swore this never happened before. Google and youtube "Subaru Outback lumbar support broke" I found problems going back to 2008!! I asked them to buy the car back but they "bent the clip a little extra" as a fix and insisted I take it home. It broke again while just driving 40mph down the road normally so I convinced them by talking to the owner to give me a trade up to the electric seat. Little to know the passenger seat is the same seat as in the basic model. I own the premium now and I will do a report on it as well as I have owned many foreign cars and not one seat has ever broke on me. Toyota seat holds up to anything I put it through and I have 300K miles on it!!! same with my Honda civic. Both bought used... please make them fix this problem! I beg you. I hope no one else ever has to deal with the pains I have had from this along with stress explaining the situation to the dealer and due to such a simple little clip and stupidity.

- Allyn, WA, USA

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