2015 Subaru Outback accessories - interior problems: radio not working properly

Radio Not Working Properly

2015 Subaru Outback

This problem may be covered under warranty. Ask your Subaru dealer.

CarComplaints.com Seal Of Pretty Good

5.5

fairly significant
Typical Repair Cost:
No data
Average Mileage:
13,350 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (3 reports)
  2. replace the "head" unit (1 reports)
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2015 Subaru Outback accessories - interior problems

accessories - interior problem

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2015 Subaru Outback Owner Comments

problem #4

Aug 012018

Outback 2.5i Premium

  • CVT transmission
  • 16,000 miles

A D V E R T I S E M E N T S

The Sirius satellite radio began arbitrarily changing stations, switching off, or switching to search mode. It is random and does not always happen, sometimes it happens so rapidly it sounds like someone is spinning the tuning knob. I called the dealer. They said they never heard about that (there is lots of information on the internet about this problem in Subarus) but they would be happy to update my software for $120, but no guarantees that it would solve the problem. The issue goes away for weeks and then reappears, doesn't seem to correlate with temperature, time of day, station selection, etc. It is really distracting. I have not had it fixed because I don't want to get into a loop of throwing money at the car randomly in hopes I find the right cure, since the dealer was unsure.

- third wheel, Salem, US

problem #3

Aug 082018

Outback LX 2.5L

  • CVT transmission
  • 21,000 miles

Electronics system problem when changing modes, with on screen buttons not being reactive to finger touch when changing the source for media, phone etc.

- Thomas H., Portland, OR, US

problem #2

Jun 012015

Outback Limited 2.5i

  • CVT transmission
  • 4,200 miles

Within a month of buying this vehicle new, the radio (and the integrated navigation system) froze up and quit working. The dealer replaced the entire unit and, for a while, the unit acted normally. Recently, it has begun to freeze up again and the only way to clear it is to turn off the engine, let it sit a while, then restart it and sometimes it will clear itself. It can also clear itself while driving.

In addition, for a late model vehicle, the radio reception may be the worst we’ve ever had. Even strong stations will fade out while driving and then the signal returns. Sometimes this occurs in areas where there are trees, other times it occurs out in the open. All in all, the radio is a huge disappointment. We have SiriusXM and when the radio freezes this doesn’t work either.

I’ve noticed other owners report this problem with their radios. My guess is that Subaru has made a very nice vehicle where it counts in the engine and drive train but cheated a bit when it came to the accessories including the battery which I’ve reported in a separate post we had to replace in less than 3 years.

- Joel N., Kingston, WA, US

problem #1

Jun 192016

Outback Limited 3.6L

  • CVT transmission
  • 12,117 miles

radio wanders off station every few minutes

Radio wanders off the station about every 1-3 minutes. Station settings are still retained but have to be 'touched' again. Dealer knew exactly what the problem was as soon as I mentioned it so there must be many problems with it.

Update from Aug 11, 2016: Dealer replaced the entire radio and display unit and the radio works fine. It was replaced quickly and under warranty.

- barnpaul, Thunder Bay, Ontario, Canada

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