This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A txdot road work crew had traffic stopped on the highway. We were last in a row of traffic when a distracted, driver, traveling near full highway speed rear-ended us. The truck automatically connected us to an agent who called 911. The message screen showed 2 warnings which said seatbelt malfunction and airbag malfunction. My husband and I both sustained injuries from the forward force against the seat belts to his abdomen and my shoulder, both of which required surgical repair. The airbags did not deploy. The truck was a total loss. A police report was filed but I do not have a copy.
The truck was rear ended on 8/15 by a car going 45 miles per hour at a stop light. The air bag sensor went on and air bag did not deploy. It DID NOT deploy when it should have. Both passenger and driver seatbelt did not lock. They DID NOT LOCK. That sensor is also on. Was contacted by dealer after they were notified air bag went off when it did not go off and should have gone off. Seatbelts did not lock on impact causing injury. Car is not drivable due to these sensors and life saving features not working. Sensors are on. Insurance company says car can not be driven it is unsafe. Both driver and passenger went to emergency room. It is our sons car who is in college in Colorado.
- Irvine, CA, USA
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- Sanger, TX, USA