10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
3,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Volkswagen Atlas Cross Sport seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2021 Volkswagen Atlas Cross Sport:

Unsubscribe any time. We don't sell/share your email.

2021 Volkswagen Atlas Cross Sport Owner Comments

problem #20

Mar 012022

Atlas Cross Sport

  • miles

A D V E R T I S E M E N T S

The contact owns a 2021 Volkswagen Atlas Sport. The contact received notification of NHTSA Campaign Number: 22V152000(Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Washington, DC, USA

problem #19

Mar 132022

Atlas Cross Sport

  • miles
The passenger airbags did not deploy during a crash. A suv vehicle hit my vehicle on the side and caused over $7000, in damage.

- Chicago , IL, USA

problem #18

Aug 252022

Atlas Cross Sport

  • miles
Windows open on their own. Emergency Brake engages at low speed, left me in the middle of oncoming traffic as I was about to slowly turn. At times continuously has the alarm bell own. Has Keyless entry, however often times Car Alarm goes off. Eliminating AC lights very dim hard to see. Radio screen sometimes is just blacked out.

- Plantation, FL, USA

problem #17

Dec 142021

Atlas Cross Sport

  • miles

A D V E R T I S E M E N T S

This is a well known issue but their has now been several incidents where my forward braking should have activated and did not and now stela-€™s on 4 different occasions 2 of which were on the highway where the emergency brake was triggered and i have lost control of the vehicle, yet in completely empty parking lots now two separate times i have been able to catch on video that it told me i was within 12 inches of something and there is nothing. I-€™ve had this issue starting 10/21 and happened as recently as 8/7 and it-€™s almost gotten me killed, never, one the known recall for airbags not being deployed during two pretty significant accidents. PLEASE HELP ME AS VW IS AWARE OF THIS AND WILL DO NOTHING IM IN A 50,000$ death trap. Pre knowing it was my car ( former finance director at quirk vw ) They told my body shop to not let me drive the car as my car is effected by this deadly issue, then after the fact reaching out myself i was not only denied service but threatened by the gym and vw executive is acting like it is not a big deal, this is horrible and after 1 yr ago 5 months having been given a coupon for 20% off any morphine due to not buying back a vehicle that should have been bought back and the cpa, told me they do that to bribe people so they do not / HAVE 100S OF UPLOADS ON MY LAPTOP WONT LET ME LOAD FROM THIS IPAD

- Hanson, MA, USA

problem #16

Sep 222021

Atlas Cross Sport 6-cyl

  • 7,000 miles
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving approximately 65-70 MPH, the vehicle in front of him swerved into another lane and he noticed there was a vehicle stopped in the middle of the highway 40 feet away from his vehicle. However, the automatic emergency braking system failed to engage. The contact depressed the brake pedal but the vehicle crashed into the rear end of the other vehicle due to the short distance. The air bags failed to deploy. The contact sustained soreness to the lower back, hips, and shoulder. The contact sought medical assistance. The vehicle was taken to an auto body shop where it was repaired. The contact stated that on another occasion while driving 25 MPH, another vehicle pulled in front of his vehicle unexpectedly and the contact crashed into the driver's side of the other vehicle. The air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an auto body shop where it was repaired. However, several unknown warning lights were illuminated. The vehicle was then towed to the dealer where it was diagnosed that the seat belt harness and the automatic emergency braking (AEB) system had failed. The vehicle was taken to a second dealer Boston Volkswagen (43 N Beacon St, Watertown, MA 02472) where the seat belt harness and the automatic emergency braking (AEB) system were repaired. However, the contact stated upon pulling out of an empty parking lot, the 360-degree forward collision chime engaged and an image indicating that the vehicle was entirely surrounded by objects was displayed. The contact turned off and restarted the vehicle however, the failure persisted. The contact parked the vehicle. Additionally, the contact stated while driving at 65-70 MPH, the automatic emergency braking (AEB) system engaged and the vehicle started slowing down. The contact veered to the side of the road for a moment. The contact continued driving at slower speeds

- Hanson, MA, USA

Search CarComplaints.com for these popular complaint phrases...

problem #15

Jul 122022

Atlas Cross Sport

  • miles
Manufacturer Recall Number97GF NHTSA Recall Number22V152 Recall Status: Recall Incomplete I went on July 12th to my VW Dealer (Deel Volkswagen), they inspect the car and confirm that my car was affected by this recall. At that moment they mention that they don't have the spare part to fix the problem but in one or two weeks they should have it, once they get it they will call me. Since then, I have not received any call from the dealer, and the only time that they answer me they said taht they do not know when the part will arrive.

- Doral, FL, USA

problem #14

Jun 272022

Atlas Cross Sport

  • 11,000 miles

A D V E R T I S E M E N T S

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the front and rear passenger-€™s side windows activated and rolled down independently and without warning. The contact also stated that the windows occasionally failed to roll up after multiple attempts. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The contact then received a notification for NHTSA Campaign Number: 22V152000 (Air Bags). The dealer was notified about the recall and the contact was scheduled an appointment. Once the vehicle was serviced, the contact was informed that the driver-€™s side of the vehicle was repaired; however, the part for the passenger-€™s side repair was not yet available. The manufacturer was notified of the issue and confirmed that parts for the repair were unavailable. The vehicle was not fully repaired. The failure mileage was approximately 11,000. Parts distribution disconnect.

- Flushing, NY, USA

problem #13

Jun 062022

Atlas Cross Sport

  • miles
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Providence, RI, USA

problem #12

Apr 302022

Atlas Cross Sport

  • 45,000 miles
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving approximately 60 mph the driver suddenly steered to the right to avoid a collision with a second vehicle and suddenly the front passenger-side air bags and both the driver side and passenger side curtain airbags erroneously deployed causing the driver to lose control of the steering and crash into a curb. After the incident, the driver suffered from anxiety but no physical injuries were reported. No police report was taken. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the incident. The contact had received a recall notice for NHTSA Campaign Number: 22V151000(AIRBAGS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 45,000.

- Lehigh Acres, FL, USA

problem #11

May 012022

Atlas Cross Sport

  • miles
I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into a rental car but had none available and gave me no other choices but to continue to drive the vehicle until the back-ordered parts came in. Two days later on May 1st I was driving the Atlus down the highway when my parking break automatically turned on and my car then sieved up on me. I returned my vehicle in Volkswagen the next day because I do not feel safe in that vehicle. So now I wait, with no ETA of parts to repair my vehicle that I am still paying a note and insurance on.

- Nederland, TX, USA

problem #10

Mar 182022

Atlas Cross Sport

  • miles

A D V E R T I S E M E N T S

there is a delayed airbag deploy in this vehicle with no remedy. Concerned for well being of my my wife and family who drive this vehicle on a daily basis.

- Chula Vista, CA, USA

problem #9

Mar 182022

Atlas Cross Sport

  • 0 miles
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wesley Chapel, FL, USA

problem #8

Jan 102022

Atlas Cross Sport

  • miles
In Jan 2022, my airbag light came on. I took to local VW dealership (Raleigh) and they cleared the airbag light and said I was good to go. Within a couple days, the airbag light came back on. Took back to the dealership and they said now I need a harness for the LF door, but part on backorder. It is April 2022, and there is still no harness. I called last week to check and they said there were 2,000 on order and no ETA yet. I have been driving around with an open airbag circuit and a TSB that clearly states the airbags will not go off as designed. I contacted VW customer care and filed a complaint and asked to be compensated for the fact that they are still selling VW Atlas' but cannot produce safety parts, or to get me a harness, or provide alternative transportation. Their solution was for me to continue to follow up with the dealership on my part and they would file a case for my complaint and concerns. Who will be held liable when I am in a wreck and my airbags do not operate? I have two young children, and this is honestly despicable. This is not a cosmetic part, it is a safety concern, and the fact that they have 2,000 families out there with no resolve is unacceptable.

- Franklinton, NC, USA

problem #7

Mar 242022

Atlas Cross Sport

  • 0 miles
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The vehicle was repaired but continued to experience the failure. VIN tool confirms parts not available. The failure mileage was unavailable.

- Chicago, IL, USA

problem #6

Aug 152021

Atlas Cross Sport

  • miles
Vehicle was in passage side collision and air bags did not deploy.

- Amarillo , TX, USA

problem #5

Mar 162022

Atlas Cross Sport

  • miles
My air bag warning light is on, I took this to a dealer service facility and they said it is a wiring harness failure. Upon doing more research on this I find this harness failure has caused, the parking brake to be applied while driving, the windows will go down on their own. VW customer tells me this is safe to drive, they have no fix and their newest vehicles have this possible fault. This vehicle can not be safe to be driving on the highway.

- Brinnon, WA, USA

problem #4

Nov 152021

Atlas Cross Sport

  • miles
On 11/15/2021 I was on an access road for a major city highway going approximately 10-15 mph. I was forced to the left lane from right lane by a pickup truck exiting from a restaurant going very fast, there was no contact (Collision) with the pickup. I had started braking but made contact with the curd of left lane while almost coming to a stop and the side air bags deployed. I definitely feel the airbags should not have deployed and if so they would have deployed if I had ran across a chuckhole/pothole. I didn-€™t know there was a recall at that time and until January 2022 and so filled with my insurance company for repairs. At no time did Volkswagen ever offer to provide a loner auto or take care of repairs and as a matter of fact I still don-€™t have my auto back as of 2/7/22.

- Rockport, TX, USA

problem #3

Dec 152021

Atlas Cross Sport

  • miles
brakes are squeaking at 15k, airbag light on, cracking noise when turning corners

- Temple Hills, MD, USA

problem #2

Jan 252022

Atlas Cross Sport

  • miles
My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recognizing vehicles in front until it was so late I had to manually brake. I had a bunch of stuff in the front seat to where the passenger airbag light was on. It also DID not deploy. If someone had been there without a seatbelt there would have been severe injuries. Also I already had a "fuel sensor" that was bad that caused my vehicle to quit upon certain accelerations. My vechicle "quit" suddenly on multiple occasions almost causing a crash on the freeway and several other times on the highway. The EPA light always appeared when this happened and once the engine block light also came on. I could have been killed. I told them at my 10k service and that is when they said it was a fuel sensor and they would call me when it was available to be replaced. It was NOT replaced at the time of the crash.

- North Little Rock, AR, USA

problem #1

Dec 202021

Atlas Cross Sport

  • miles
I was in a front end collision, no airbags were deployed.

- Jupiter, FL, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?