really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen CC drivetrain problems

drivetrain problem

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2009 Volkswagen CC Owner Comments

problem #7

Nov 232015


  • 112,000 miles


Went to have car service with oil change and upon leaving car was riding rough and found out that a rear main seal had broke on the engine. Had over 12 codes that showed up. After they fixed that problem got fix, the car was towed to a VW dealership where they diagnose the car with slipping of the time chain. This a horrible and I looked online with over a 100 complaints about this issue with the VW Cc and surprise that their isn't a recall on the car. Its a major issue that needs to be looked at immediately.

- Riverview, FL, USA

problem #6

Oct 012013

CC 4-cyl

  • 84,500 miles
When I first bought my VW Cc it was very smooth and worked relatively well. After a while it really got rough, when I start moving from a complete stop, the car jerks back and forth one or two times roughly. This happens on an uphill or downhill. Also the car slams into first gear really hard when slowing down to a complete stop, making passengers bodies shift forward from momentum. It fells like I slammed on to the brakes. Also sometimes from a stop when I put my foot on the gas, the car hesitates before slamming into first gear after two or three seconds of not responding to my throttle input. This has me scared on a couple of times of instances because I almost got into a rear end collision from someone who is not paying attention or simply because no one expects a car to stop all of a sudden after starting to roll after a complete stop, and almost slamming into the back of my car. Luckily I knew that my car had this characteristic so I reacted quickly enough to accelerate on time to get out of their way. From what I understand this is a problem with the mechatronics unit and many people have had success fixing the problem by getting a replacement mechatronics unit installed. Almost everyone I have met with the same car has experienced the same problem I do. Something needs to be done to correct this unsafe and very annoying issue or people are going to end in the hospital due to a rear end collision or even worse. It can cause really serious damage.

- Round Rock, TX, USA

problem #5

Sep 122013

CC 4-cyl

  • 63,444 miles
On 9/12/13 while driving on the highway without any warning the car loss engine power, would not accelerate and shut off in the middle of the highway. The battery light did come on once the car shut off. I was unable to restart the car to move off the highway. I immediately turned on the hazards and kept my foot on the brakes so cars would not crash into me. The car still had full power with all controls (radio, power windows, ac, lights, etc.). the vehicle was towed to a local VW dealer and diagnosed as a defective low pressure fuel pump and fuel control module, $850 repair. The service advisor stated this is a common problem with the Cc's (direct injection). The repairs were completed by the VW dealer on 09/13/13. On 09/18/13 five days later and less than 100 miles after the low pressure fuel pump & module was replaced; while commuting from work the check engine light came on and the car immediately lost engine power, would not accelerate and shut off in rush hour traffic. Again it was towed back to VW and this time diagnosed as defective high pressure fuel pump and control module, for another $850 in repairs. On 09/21/13 I contacted VW of America online and made a formal complaint; twice in one week the vehicle has shut off in traffic, with no warning, endangering my life and the lives of others. The VW dealer is playing a guessing game with diagnosing the problem. The VW dealer also contacted VW of America on my behalf with the problems and concerns with the vehicle. VW offered to cover the parts and I paid the labor $200+. the repairs were completed on 9/25/13 by VW, I drove the car home less than 25 miles and the car started to sputter and the check engine light came on. I immediately called the VW dealer and was told to bring the car back. 3 times in two weeks, the car is back to the VW dealer and they can't fix the problem. This is a real safety problem.

- Ocoee, FL, USA

problem #4

Aug 052013

CC 4-cyl

  • 64,100 miles


Sticking throttle..throttle sticks at any RPM above 2300. I am glad that this is a standard shift automobile where I can engage the clutch to stop the car. If this were an automatic shift car, there would have been an accident. Throttle continues to stick even without any floor mats in close proximity of the throttle peddle. Placing toe behind throttle peddle to lower RPM has no effect whatsoever..

- Elizabeth City, NC, USA

problem #3

Aug 042013


  • 23,470 miles
I was having problems with my Cc after I brought from a dealership for 18 days, when I was driving at one night at a speed of 60mph, while driving it seems fine but after 7 minutes, the car has no response while I stepped on the gas pedal, the engine light and battery light showed up, RPM and speed slow down rapidly. I pull over and I restart the car and continue for another 400 yards and car die, I have it towed to dealership next morning and they found out the car has a bad fuel pump and bad fuel intake and has to replace for $1500.

- Lexington, KY, USA

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problem #2

May 142013

CC 4-cyl

  • 27,770 miles
As we were pulling into our driveway, the car started accelerating. The brake pedal was pressed, but the car revved forward and crashed into the garage door.

- Winter Springs, FL, USA

problem #1

Jul 252011


  • 32,389 miles
I have a 2009 VW Cc that normally idles at 600 RPM but due to either engineering or a malfunction it increases it's idle to 950 RPM for either an electrical or cooling issue depending on the VW technician you talk to. This creates a situation where the vehicle wants to lunge or surge forward requiring excessive pressure on the brake to hold still. This is a 58% increase in RPM with a very low stall torque converter. The car is very hard to drive in stop and go traffic as it is surging forward and stress on the drive train at that RPM. I have taken to VW dealership, the tech agrees that it is not normal but Volkswagen of America states it is operating as engineered. If so, this is an unsafe condition to require a 58% increase in RPM for better cooling at temperatures of over 93 degrees. In any case, mine does this in the winter as well as cooler summer days and not just hot days. In fact, some hot days it does not do it at all. So either it is designed to increase RPM above 93 degrees or it isn't. regardless mine doesn't operate correctly in either case.

- Virginia Beach, VA, USA

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