definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen CC fuel system problems

fuel system problem

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2013 Volkswagen CC Owner Comments

problem #2

Dec 142016


  • 53,000 miles


My fuel tank had unexplained damage to the fuel neck which caused the need for the entire tank to be replaced. The damage caused the gas pumps to shutoff and making fueling the vehicle unsafe. The tank and neck are one unit. The dealer nor the manufacturer can explain how something like this could of occurred. The car was never in any sort of accident nor was there any signs of damage elsewhere to the vehicle.

- Belchertown, MA, USA

problem #1

Dec 172012

CC 4-cyl

  • 5,700 miles
The vehicle began showing signs of malfunction in August of 2012 (vehicle was leased the end of June) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. The engine light stayed illuminated for 2 days. I took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. Returned vehicle to me with no resolution. Car ran fine for 4 months then on December 17th the same issues began to occur but more severe this time. I was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilities. Luckily there was no one right behind me and I was able to coast the car to the side of the road. I put the car in park and ejected the key. Restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. The vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. On Saturday December 22nd the same issues occurred again. The car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. Finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. The crack was fixed with tape and the wire routed away from the engine. I do not feel comfortable driving the car to and from work as I travel on very Suburban roads to get there. Volkswagen is not willing to take the car back as they feel the issue has been resolved. A vehicle that completely shuts off at high speeds is a severe concern.

- Virginia Beach, VA, USA

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