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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen CC wheels / hubs problems

wheels / hubs problem

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2013 Volkswagen CC Owner Comments

problem #7

Jun 012018

CC

  • miles

A D V E R T I S E M E N T S

Something in the front left when I get speed over 55 miles

- South Amboy, NJ, USA

problem #6

Oct 242015

CC

  • miles
I have replace two set of tires on my 2013 Volkswagen Cc. I twice by two different vehicle maintenance copies that both set of tires showed cupping wear. This is due to vehicle suspension, shocks, struts. Currently there a large number of customers who purchase the Volkswagen Cc model complaining of the same problem. There was also an apparent lawsuit file (case 1:17-cv-23033-rns), against Volkswagen of America regarding the same issue many customers are having. I filed a complaint with Volkswagen of America regarding my problem, stating that in the pass couple of years I had to replace two set of tires for this reason. Tire cupping can be very dangerous due to uneven tire ware, not to mention the suspension being the main problem of the vehicle. Improper suspension could lead to dangerous breaking issues. After reading the many reviews from customers complaining about the same issue, and reporting this issue to Volkswagen to no avail since 2010. I'm asking nntsa to please investigate this dangerous issue that Volkswagen is not admitting to. I have included the court document that was filed in August of 2017.

- Crofton, MD, USA

problem #5

Aug 142016

CC

  • 33,000 miles
Driving down highway and steering wheel took the car left, lost control and crashed. Entire wheel and axle was off vehicle. Lucky that the driver airbag opened as there was an open recall on it for possible defect.

- Baldwinsville, NY, USA

problem #4

May 252016

CC

  • miles

A D V E R T I S E M E N T S

I have a 2013 Volkswagen Cc, right now it has only 23,000 miles and the tires are cracking so badly, the car was in service on 2014 which pretty brand new, I want dot to re certified this tire make sure it pass dot standard I will submit images upon request

- Flagstaff, AZ, USA

problem #3

Apr 162016

CC

  • 15,000 miles
2013 Volkswagen Cc equipped with Continental conti pro contact tires. While driving at all speeds, an abnormally loud noise emitted from the tires. The vehicle had less than 15000 miles on the tires when the problem began. The road noise got progressively worse and eventually took the car to the dealer. The dealer stated that the problem is due to cupping of the tires and that I would need to replace the tires and get a realignment. The car has been serviced on a regular basis through the dealer and the dealer did not mention any issues with alignment during the services. Other owners had provided similar issues on the internet and that the issue had not resolved after both new tires and realignment in many cases. The issue seems to be related to bad alignment or ball joints in the suspension with the vehicle. I placed a complaint with VW and they would not furnish how many similar issues were reported by the consumers. VW case# 160380592.

- Skokie, IL, USA

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problem #2

Dec 012015

CC

  • 58,000 miles
I purchased the vehicle 12/12 as a demo with 5K miles on it. The tires aroud 9,000 miles were worn so uneven I just couldnt take it anymore. After going back and forth with dealer they agreed that they would pay for 3 tires if I would pay for one. I did it and though I would be doing great with my new Michelin Pilot sport AS3, but since the last rotation I feel like I am driving a train (ruh, ruh. Ruh. Ruh). I am going to bring up the negative camber issue that many many people complaine about and see if there is a permanent fix. In my and many other peoples opinion this car is perfect minus this. I would think by now they would have come clean and issued a recall of some sort.

- Knoxville, TN, USA

problem #1

Jun 242014

CC 4-cyl

  • 29,362 miles
Volkswagen Cc has significant problems with poor tire wear, cupping. I was told by service department that Volkswagen has a european alignment that "toes in"? for handling. The tires wear poor. They replaced one tire that was in really bad shape and I purchased another. Soon after the other two tires did the same thing. The tire company dobbs in St. Louis told me that the Volkswagen alignment causes bad wear. Volkswagen says the alignment is fine.

- Ofallon, MO, USA

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