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8.0

pretty bad
Typical Repair Cost:
$2,600
Average Mileage:
73,950 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. replace ABS module (2 reports)
  2. not sure (1 reports)
2009 Volkswagen Eos brakes problems

brakes problem

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2009 Volkswagen Eos Owner Comments

problem #3

Dec 042017

Eos

  • Automatic transmission
  • 85,981 miles

A D V E R T I S E M E N T S

in September my car went into volksagen to be repaired on a warranty issue. During that time tey did a software update that I had no recollection of them doing till a few days ago. Now my car ABS light and brake light is on and I took it back to volkswagen and they said that the abs module needs replaced and now they are not going to fix the problem. When there is a recall for the abs system and its says that if it fails the test they will replace the Module free of charge. This it what they say but aren't doing it! this is very upsetting dnt buy a volts my car as been in the shop more than I can count and the car doesn't have many miles on this and I have chevy that is 2012 and has more miles than this and it doesn't give me any problems I have called to volts wagon and they are not doing there job Very Very pissed!

- annabair, Monroe, US

problem #2

Feb 012017

Eos Komfort 2.0L

  • Automatic transmission
  • 55,000 miles

VW has a recall but if the ABS software update does not work, ABS software failed, VW does not have parts available for at least DAYS! No loaner car, no date for parts delivery, just a lousy company (VW) that is totally corrupt and horrible. Ourisman VW of Bethesda can not confirm when parts will arrive. I took vehicle as I will not have a car sit for days or weeks when VW should have this part available. Any lawyers out there? Happy to sue this sleazy company.

Update from May 19, 2017: VW was contacted, the dealer provided a rental, parts came in after four days, fixed on fifth business day.

- eos owner 2009, Dc, US

problem #1

Aug 292016

Eos Komfort 2.0L Turbo

  • Automatic transmission
  • 80,800 miles

The ABS light came on intermittently for a few days, and sometimes it would auto-pump the brakes unnecessarily...I was braking going maybe 20mph and it did this on FLAT ground. Then the next time I drove, the light was off. This had happened over the past few months here and there...but ESP/Brake/traction light would go off after car was turned off and on. Sometimes the light came on during driving (while I wasn't even braking!) and then go off a few minutes later. I had a mechanic check it finally and he said it was probably the computer module, but car was driving fine and I couldn't get it to duplicate the issue when I brought it in.

The car has been perfectly maintained, full recommended DSG service at 40K and just now 80K (and again tried to get him to check the ABS which he said I had to take to dealer for). But when I picked it up, the car drove perfectly for 2 days...zero lights...zero malfunction BUT on the 3rd day, I drove it on the freeway for maybe 5 miles, then as I was exiting, the ABS light came on again and this time it BEEPED at me. A mile later, the steering light came on and felt like power steering reduced. Then the check engine light came on as I pulled into the parking lot. Long story short...the entire console lit up with malfunctioning lights and a message reading "Engine Malfunction Workshop!" and I so I took it to the dealer. They are saying it is an ABS module that needs to be replaced and it will cost me $2800. This is what my VW ONLY mechanic said they would say.

I did some research and it seems this issue is not uncommon in my vehicle. I was hoping VW would have something helpful for this situation to help mitigate the cost. I just paid off the car the week prior (I haven't even gotten the title yet!) and I love my car, but this seems weird.

So I contact VWofAmerica...they have a live chat. The person on the other end was very personable, interested in helping, etc. The outcome of my chat, however, was not what I was expecting to hear, based on research done about my same problem and especially finding out that VW dealers in the UK have fully covered the replacement of this poorly designed/placed ABS module/sensor/pump system. (The Jetta's and CC's have a heat shield protecting the ABS module so it doesn't malfunction because of engine heat. It also has more room to breathe in those models. It is common fault in the Golf and EOS that this has constantly cropped up on, even though it is the exact same engine and parts.)

Not sure why this hasn't been recalled yet. I take extremely good care of my car and hardly ever use the Turbo or sport mode and this is why I surmise this has only happened to me at 80K, nor do I take long trips...but there are several online forums and posts regarding this happening even at 30K. I would hope someone over take note and look into this further. I am not just going to settle for this $2800 repair. I purchased VW because I love driving them and they are built well (or at least used to be) and although a little pricier for maintenance, usually it is a good investment as they will often go to 150 or 200K. Having to spend this much after only 80K is not acceptable, Volkswagen!

Please contact VOA.com and lodge your complaint if this has happened to you. Let's get our $ back.

- Teresa S., Los Angeles, CA, USA

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