NHTSA — Unknown Or Other Problems

2015 Volkswagen Golf (Page 1 of 2)

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
19,988 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Volkswagen Golf miscellaneous problems

miscellaneous problem

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2015 Volkswagen Golf Owner Comments (Page 1 of 2)

problem #21

Mar 012023

Golf

  • miles

A D V E R T I S E M E N T S

Discovered several inches of water in the spare tire boot area. The entire back seat was also soaked through. Water appears to be leaking into the car from rear pressure vents behind the bumper or from another undetermined source, posing risks including black mold and damage to the spare tire.

- Middlesex, VT, USA

problem #20

Dec 122021

Golf

  • miles
The frame and track of the sun roof has developed a crack. It is available for inspection upon request. Because the frame/track developed a crack in the structural material, I can hear it rattling when I drive, which tells me it is loose. A loose sun roof structural system is not good, as driving on a freeway / highway at a higher speed could possibly cause the sun roof to become detached and fly off of the vehicle, or dislodge enough to distract the driver. Another secondary problem that has happened because of this loose, cracked sun roof track/frame, is that water has now been leaking into the car (possibly causing mold and condensation which has fogged up the windshield while driving) and slippery conditions all over the track/frame. This water drips through the overhead electrical panel, the headliner and down into the speakers. This can cause an electrical shortage in the vehicle, or shock. Water dripping into the car while driving on a rainy day on the freeway, can cause major distraction to the driver in dangerous conditions. The vehicle and sun roof issue have been inspected by the VW dealer, auto shop, and insurance. The VW dealer did tell me they have this issue often for these same models (they were fixing one as i was talking to them) and I have seen lawsuits online for this same issue. The car has never warned me about this issue, there are no warning lamps or messages pertaining to this. Nothing has ever severely impacted the car to cause this problem (It has never been in an accident). Please note, I have not used / opened / activated / operated this sun roof since this issue began back in December 2021. Car Insurance has offered to pay for a new headliner, but not for sun roof repair. The lifetime warranty has declined to pay for the repair because water has been involved (even though water is a secondary issue to the initial issue of a crack developing in the sun roof track/frame under normal dry warm conditions).

- San Francisco, CA, USA

problem #19

Jul 292022

Golf

  • miles
My airbag light came on today as I was backing out of a parking space (7/29/22 and mileage 235845), and this was after plastic creaking/cracking noises coming from my steering wheel for quite a while when I turned it. The frequency and amount of noise when I turned the wheel had increased a lot lately. This is the second time this exact thing has happened - I had to replace the clock spring in the steering wheel once before (3/19/19 at milage 154165). While I know I drive a lot, it-€™s mostly straight on the interstate since I live in a rural area, so I am not turning the wheel constantly. I-€™m hesitant about if it-€™s worth it to spend money on replacing it since the last time it was almost $800, and has now broken again, only 80k miles later. I know that earlier years of VWs had this part recalled and I am wondering if that should have extended to 2015s - although I-€™m not sure what good that would do me since the replacement one I had installed at the dealer also broke.

- Catlin, IL, USA

problem #18

Jan 102019

Golf

  • miles

A D V E R T I S E M E N T S

Was reaching across front console when metal trim near shifter seems to be released and acted like a razor blade cutting my hand severely.

- Newington , CT, USA

problem #17

Oct 012020

Golf

  • miles
Thermostat

- Atlanta, GA, USA

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problem #16

Sep 102020

Golf

  • 112,000 miles
The clockspring broke about 1 year ago I had it replaced. It broke again last week. The airbag is disabled as is the horn and cruise control.

- Bremerton, WA, USA

problem #15

Mar 272018

Golf

  • 35,696 miles

A D V E R T I S E M E N T S

The car makes noises when going over bumps or around corners as the body rolls back and forth I think it is the recall that was issued # 10122609 about the seats and a gap between a tab and the seat frame. My car was not included in this recall.it should have been included.

- Portland, OR, USA

problem #14

Jul 012019

Golf

  • 38,000 miles
Error: Service vehicle. Only leave vehicle in P position. This warning light comes on intermittently while driving for only a second or two. It occurs both highway and city driving. This has been going on since November 2018. Dealer says to ignore. Internet groups indicate a common problem with 2015 VW Golf. Shifter problem that VW is not adressing..

- Milford, OH, USA

problem #13

Jul 202018

Golf

  • 35,000 miles
When I start my car in the morning the code error service vehicle. Only leave vehicle in P position! it goes away but flashes again as I'm driving down the highway or a regular road or turning either right or left. The error message comes on and just as quickly goes away, only to return again in minutes or hours.

- Pahrump, NV, USA

problem #12

Mar 282019

Golf

  • 69,896 miles
I don't know what type of airbags they are, I've had to have my clutch replaced, waterpump and thermostat and my heater cores, now my coolant hose has gone out all this in let than 3 months and I have also had to replace, rotors two times in two years it's got to be some wrong I take good care of my car it only have 72686 miles on it.

- Memphis, TN, USA

problem #11

Sep 012017

Golf

  • miles

A D V E R T I S E M E N T S

As I was turning my steering wheel, I heard a crinkle sound and the air bag light came on. I realized later that I could no longer honk the horn. When I brought my car in for service, the clock spring was replaced, however the exact same problem happened again within weeks. I cannot honk my horn and I am concerned that my air bag will not deploy in the case of an emergency.

- Washington, DC, USA

problem #10

May 162018

Golf

  • 32,000 miles
Premature clutch failure at 32,000 miles (this car already had two defective parts at 9,000 miles - the timing chain cover and oil level sensor.) car started making screeching noise when driving, had it towed to dealer who said it wasn't making any sound when they drove it, and they didn't see anything wrong. One week later, burning smell from vents, now dealer says clutch has failed.

- Silver Spring, MD, USA

problem #9

Oct 112017

Golf

  • 39,000 miles
Steering column control mechanism, air bag sensor, lock mechanism. Saw an article posted last week about previous recall not resolving a know issue with airbags that affects the steering column. I just had to pay $641.10 to have this repaired. If this is something that VW should have had to pay for I would love to be able to recoup my money.

- Odessa, FL, USA

problem #8

Jun 132015

Golf

  • 9,166 miles
Unsafe 110N sr-43 off ramp

- Washington, DC, USA

problem #7

Jun 132015

Golf

  • 6,198 miles
I'm a driver who drive this car when I tried to turn left the vehicle has airbag pop up and the car was stopped and hit when im off the freeway

- Los Angeles, CA, USA

problem #6

May 102016

Golf

  • 5,600 miles
When I put my hand inside the compartment below the air conditioner knobs and in front of the shift-stick I cut myself ( two fingers ) with the edge of the metal part near it. That metal part is exposed and is sharp and cuts like a thin paper or a knife. The vehicle was parked.

- San Juan, PR, USA

problem #5

Apr 132016

Golf

  • 10,000 miles
Parked car in driveway, in the morning panoramic sunroof was completely shattered. Not an attempted break in, it appears spontaneous, like pressure built up in the glass made it explode or burst.

- Long Beach, CA, USA

problem #4

Apr 062016

Golf

  • 13,000 miles
1st incident in January 2016I was driving on highway and construction barrell rolled across highway. My forward collision warning system did not activate; I had to hit the barrell; lots of damage to my car; the Bosch radar warning system is held in place with plastic and it broke off during collision. 2nd incident, April 2016 hit a rubber cone that had fallen out of a truck on the highway. The warning system sensor broke off again. When I purchased the car new, I paid extra for the expensive $1,000 +driver assistance package with forward collision warning system. It has not only failed me twice, it breaks easily because a piece of plastic holds it in place. I have looked around and have not seen any other cars where this important sensor is positioned so openly and is so vulnerable to being hit by small objects and breaking and not making the car respond. This poorly designed safety device is very fragile. Even the volkswagon dealership agreed that it is a poor design and the collision warning system will only work if there is to be a collision with another car. This important safety device breaks off too easily. Did not have police report for first incident, but had insurance claim..police report number for the second incident is 16-011613 (durham, N.C.). the part I am most concerned about is: Bosch, radar sensor, 5Q0907561F.

- Richmond, VA, USA

problem #3

Oct 232015

Golf

  • 700 miles
The first time, backing out of a parking space in parking lot started to go forward and the car just shut off on its own. It has done this several times leaving me in in harms way trying to pull out into traffic it just shuts off arbitrarily no telling when its going to happen. Also have had people in the car with me when it has happened.[ kinda like playing russian roulette ] have had it to the dealers three times inside of 2300 and they have found nothing. First time 1 day second time 7 days, more than likely 3 or 4 more days at dealer now. Three of the times happened just starting to pull out on to the street. One in a parking space backed out started to go and it died. One time turning on city streets. To me might be fuel pump or something electrical.

- Mission Viejo, CA, USA

problem #2

Jun 172015

Golf

  • 1,500 miles
Car has shut down after stopping 4 times now starting in June of this year last incident was 11 Sept 2015 took to kalamazoo VW service did not find any fault codes also key fob will not unlock car within range or not start vehicle will state key fob not in range when trying to start with key in car.

- Union City, MI, USA

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