definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,058 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen Golf body / paint problems

body / paint problem

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2016 Volkswagen Golf Owner Comments

problem #5

Jan 192023


  • miles


Front passenger door opened on its own with a bang while making a left turn. Driving alone, passenger door had been securely locked for over a week, during left turn going 25 mph, a loud banging sound occurred, passenger door opened and indicator warning light in dash came on. Door opened approx 1 cm. Car is not safe to drive for fear of door opening again randomly. VW of America nonchalantly stated they are sorry my door opened and stated they would not cover any potential repairs.

- Austin, TX, USA

problem #4

Mar 012021


  • 32,000 miles
Car has a water leak in the panoramic sunroof since new. Vwoa has done the tsb's but the problem continues. Leak is around the passenger side a pillar, sunviser and dome light.

- Memphis, TN, USA

problem #3

Nov 212020


  • 50,700 miles
Sunroof leaks into headliner and down the side pillars. Occurs when stationary and in motion during periods of extended rain. Results in damage to electronics, sound system and fabric/body components.

- Webster Groves, MO, USA

problem #2

Oct 152019

Golf 4-cyl

  • 92,589 miles
Sunroof drain reinforcement steel has developed stress cracks. Which has let water leak inside vehicle, onto headliner and down A-pillars saturating front side curtain airbags making them defective. Vehicle can be stationary or operated, it will leak either way. Volkswagen refuses to address issue with airbags and leak saying there is not a safety issue so they wont cover repair which could cost greater than $2,500. Vehicle has also developed black mold between roof and headliner which is hazardous to breath. Technical bulletin #60-17-01(V601701) is the repair instructions for dealership only repair but does not include airbag replace or headliner replacement. I addressed issue with Volkswagen multiple times which they deny any safety issues.

- Sturgeon Bay, WI, USA

problem #1

Apr 012019


  • 30,000 miles
Sunroof frame leaks water into the car. The water drips on to the center console hardware/electronics and hardware/electronics located on the windshield. The leak is a known defect for VW Golf 2016, as VW previously sent out a recall for the sunroof frame. The leak occurs after heavy rainfall. The water drips right on to the acc cruise control. VW acknowledged in phone message that source of leak was sunroof and that it should be covered by the recall. Originally, I thought the leak derived from dirty drains, but VW clarified the root cause as the sunroof. However, they did not follow up with me. I re-engaged them and they stated they would need to test it again. After the second test, they said they could not reproduce my claim despite despite the initial, positive identification of the sunroof as the leak. I am worried that this will cause other, more serious problems if left untreated. The leak can occur with the car either stationary or in motion. However, the leak is more prominent when stationary. For example, my car leaks the worst when I leave it in the parking lot at work during heavy rainfall. Upon entering my car, standing water will have pooled up in the gear selector cover and drips from my rear view mirror on to the center console. I still possess the voicemail where they identified the sunroof as the source of the leak. I attached a photo of the water stains because it was not raining when I filed the complaint.

- Overland Park, KS, USA

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