really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
19,133 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

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2001 Volkswagen Jetta Owner Comments

problem #3

Jun 152001

Jetta 4-cyl

  • Manual transmission
  • miles


Numerous problems with 2001 VW Jetta, purchased new in June, 2001.including : windows sporadically malfunctioning (when I called VW corporate as well as my local dealer, I was told that after the dealer evaluated problem I could be responsible for the labor charge depending on the outcome of their diagnosis!!); trunk latch has been replaced once (out of warranty) and now latch does not respond to remotes nor to the inside release on driver door; driver door lock does not respond to remotes nor to control on driver door (the other three door locks are presently functioning); interior coating on plastic door handles and center console began to peel within six months of delivery; center console latch broke long ago; check engine light comes on/off sporadically (brought car to certified mechanic but problem undiagnosed); a wax substance was constantly running into doorwells; VW dealer replaced coil, cables and buffer in response to rough engine idle complaint and I incurred all costs and inconvenience of car in shop, this at 72,000 miles, hazard lights malfunctioned; turn signals malfunctioned; now I hear of a brake light recall and an emergency light switch problem. I am just realizing recently that I am not alone with my Jetta problems, that numerous jjetta owners are having the same problems ( I researched on internet). VW customer service not helpful at all in resolving these problems.

- Henderson, NV, USA

problem #2

Jul 262004


  • Automatic transmission
  • 57,400 miles
While driving engine exploded. Consumer had the vehicle towed to a dealership, and had the vehicle inspected, and was told that the engine had a build up of sludge. The consumer took the vehicle in for service to get the lock on the truck fixed because you could not open it from the outside. The engine began making noise and smoking while the consumer drove on the highway leaving the consumer stranded on the highway. The consumer did not keep reciepts of work done to the vehicle therefore can not be reimbursed. The consumer sent a formal demand for settlement in the amoount of repair bills and rental car expenses through her legal councel for negligent inspection of her vehicle.

- Plantation, FL, USA

problem #1

May 172001

Jetta Diesel

  • miles
The trunk protection plate (stainless steel) at the latch cutout area is razor sharp causing me to cut a chunk of meat out of my finger to the bone requiring medical attention. I called VW and they stated that the consumerS safety was not their concern. I feel that they should have to recall this part and fit it with a protective gasket of some sort.

- Union, SC, USA

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