My car has had modulation problems which come as power surges while driving and more recently while idling at red lights, stop signs and in traffic.

- Poughkeepsie, NY, USA

ABS/brake light on with no engine code. 1600 replacement.

- Lebanon, OH, USA

I was driving my 2001 VW Jetta and I braked suddenly. Brake light and audio alarm came on. Took the car into garage for repair. Was told that it needed new ABS control unit. The garage checked for recalls and found that this same part had been recalled on other VW models.

- Strasburg, PA, USA

Recently, my ABS warning light came on. Upon diagnostic evaluation by Volkswagen (VW), I was told that ABS control unit was faulty and needed replacement. When I informed them that I had researched this and discovered that there was a national recall on the '01 Jetta ABS control unit, I was told that this was true, but in fact my particular unit, as discerned by their diagnostic evaluation, did not qualify for recall. I was offered a 50/50 split on parts and labor by the dealership B/C the car is only several months out of the warranty period. Of course, after turning blue in the face trying to explain my dilemma to the VW customer relations dept (that's a real joke; they did nothing for me), I was left w/no choice but to accept their offer, as this was a safety issue and needed to be addressed. Clearly, my particular unit should have been on the recall list B/C it was faulty and reared it's ugly head only 3.5 months outside of the warranty period. It's a real shame that VW is more concerned w/taking a customer for all he/she is worth one time around w/out any regard to maintaining true customer relations for the long run. The only satisfaction I could have at this point would be a full refund on the labor/parts charges for this repair. Taking responsibility for this problem, and acknowledging the undoubtedly myriad other customers affected who also did not "qualify" for recall, should be VW's stance. Corporations in this country have run amok and the consumer is paying-$25000 in my case, and a host of problems ranging from paint issues to the current issue. This was my first new car and I was very excited about purchasing it. VW has left me feeling violated and played for a fool.

- Staten Island, NY, USA