definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Volkswagen Jetta suspension problems

suspension problem

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2001 Volkswagen Jetta Owner Comments

problem #3

Aug 022006

Jetta 6-cyl

  • Manual transmission
  • 70,000 miles


Conditions: Normal driving, approximately 25 miles per hour on a city street. Failure: Front left drivers side coil spring fractured through. The left corner of the car dropped, the car jerked suddenly to the left. This would have been catastrophic at highway speeds or if other vehicles were present. Vehicle is not safe to drive in it's current state due to the left corner being not level, spring missing part of it's length, steering (strut) binding. Corrective actions: Volkswagen of America will not replace the defective part and is not interested in the potential life safety concerns regarding this failure. I directly contacted the O.E.M. spring manufacturer (eibach). This may result in a replacement of the defective spring and failure analysis of the part, to be determined.

- Shorewood, WI, USA

problem #2

Jan 222003

(reported on)


  • miles
Consumer called complaining about having problems with the ignition coil packs. Also stated that while driving the vehicle the engine light came on and the vehicle loses power and stalls. Dealer was contacted and stated the ignition coils were bad and needed to be replaced but they also told the consumer that they did not know for how long they were going to last for.

- Quincy, MA, USA

problem #1

Jan 142003

(reported on)

Jetta 4-cyl

  • miles
Consumer noticed a decrease in acceleration ability. Dealer informed consumer the coil springs were bad. But will only replace them as they go out. Consumer feels unsafe driving with 3 defective coil springs.

- Hooksett, NH, USA

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