really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta brakes problems

brakes problem

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2003 Volkswagen Jetta Owner Comments

problem #2

Jul 182004


  • 20,000 miles


I got my 2003 VW Jetta in February of '03. Now not even a year and a half later I have huge problems with my car. My brake lights will randomly stay on even when the car is turned off. My windows do not always work properly. Finally the worst was that I was parked in my drive way, it is steep but the same place I have parked dozens of times, when the emergency brake let go in the middle of the night and my car rolled down the drive way eventually crashing into trees. I read on other complaints that there was one other person who had experienced the failure of the emergency brake and many others who had similar electrical problems. Well I called Volkswagen about my brake lights and they said that indeed there was a recall on my car as a result of a failing brake light switch. Turns out they had failed to inform me. I wonder what other recalls they have failed to inform people about.

- Ridgefield, CT, USA

problem #1

Feb 102004

Jetta 4-cyl

  • 10,000 miles
The consumer parked the vehicle on a 2 point grade, set the parking brake, and proceeded into his house. Approximately thirty minutes later, a friend informed consumer that the vehicle had rolled down the street and collided with a tree.

- San Francisco, CA, USA

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