really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
42,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2004 Volkswagen Jetta Owner Comments

problem #5

Aug 292010


  • 39,439 miles


I was driving approximately five mph as I left my home when the side impact airbag deployed for no reason.

- Blue Springs, MO, USA

problem #4

Aug 302009


  • 92,000 miles
Air bags deployed after going over a bump.

- Crest Hill, IL, USA

problem #3

Aug 282006

Jetta 6-cyl

  • Automatic transmission
  • 46,920 miles
: the contact stated while traveling 35 mph, the driver side curtain airbag and the rear left passenger side curtain air bag deployed without warning, pushing the contact to the right side of the vehicle, and damaging the seat belt. A police report and photos were taken of the vehicle. The contact sustained a welt on the left hip from the airbag. The vehicle was driven to a residence. The service dealer was notified and the vehicle was taken to the dealer the next morning. The manufacturer was notified.

- West Palm Beach, FL, USA

problem #2

Sep 062006

Jetta 6-cyl

  • Manual transmission
  • 34,140 miles
While driving to work, my left front tire went flat then my right side curtain and right side seat air bag deployed thus causing the vehicle to stall out and would not start on a busy highway. I was able to safely pull off to the side without getting hit and notified police. When the airbags deployed, I thought I was shot at. Other than a flat tire and a scratch on my rim, there was no undercarriage or body damage. I took it to my dealer in pleasantville, NY thinking it would be covered under warranty, since it is a 2004 VW Jetta with approximately 34,000 miles. They did absolutely nothing to help me with my problem. After 2 1/2 weeks at the dealer, I was told that VW was not at fault and they were not going to repair the car under warranty. They said they found crash data which of course they are going to find since the airbags deployed. They should have checked the sensors instead. The regional coordinator of VW America called me to let me know that since nobody was sitting in the passenger seat, that's what caused the airbag deployment. I guess we should all have crash test dummies sitting in our passenger seat so that this doesn't happen to us. The amount would be approximately $4,000 to fix. Right now I have it at an auto body shop to be repaired and will save the parts. This is a very expensive flat and I really think I should be reimbursed by VW. This is also a safety issue and they need to recall the cars. After researching on the internet (vwvortex.com), there are many other people in my similar situation - some getting reimbursed and others not.

- Ossining, NY, USA

problem #1

Jan 162005

Jetta 4-cyl

  • Automatic transmission
  • miles
While driving 60 mph vehicle was involved in a frontal collision, and was also involved in a side collision. Upon impact, frontal air bag and side air bags failed to deploy. Driver sustained minor injuries, and was transported to a hospital. The vehicle was towed to a dealer for inspection. The cause had not been determined at this time.

- Summersville, WV, USA

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