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10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
79,941 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments (Page 1 of 5)

problem #97

May 282018

Jetta

  • miles

A D V E R T I S E M E N T S

ABS the brakes lights are on there a recall on volks wagon will not do it. I have to do every thing eles on it first. I just came in for the recall northing eles

- Bradenton, FL, USA

problem #96

Apr 302018

Jetta

  • 115,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving at an unknown speed, the brake pedal was depressed, however, the vehicle slid to a stop. In addition, the ABS and stability control warning indicators illuminated. The vehicle was taken to Volkswagen mckinney (3600 S central expy., mckinney, tx 75070) where it was diagnosed that the ABS control module needed to be repaired. The contact was informed that the vehicle was unable to be repaired because a software update was needed. The vehicle was not repaired. The manufacturer stated that a diagnostic test was not needed because the VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The approximate failure mileage was 115,000.

- Fairview, TX, USA

problem #95

Apr 302018

Jetta

  • 114,418 miles
The contact owns a 2009 Volkswagen Jetta. While the contact's wife was driving the vehicle, the brake, ABS, and electronic stability control warning indicators illuminated. The contact stated that the vehicle exhibited the same symptoms as indicated in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was 114,418.

- Orlando, FL, USA

problem #94

Jan 012016

Jetta

  • miles

A D V E R T I S E M E N T S

VW Jetta wolfsburg edition 2009. 1. I have taken my car auto repair shop over 5X over the times over the past year because the 'engine malfunction' light was going on/off intermittently - on for 3 hours then off, on for 2 days, off. Now the check engine light is permanently illuminated on the dashboard despite multiple engine auto repair services rendered. 2. the ABS and eps/asr symbols illuminate and alarm goes off randomly without reason while I am driving 50-65mph on major nyc highways and/or when im driving 15-35 on a residential street. The eps/asr flashes continuously while sounding an alarm for 60 seconds or so, ABS remains constant lit and will continue to do so until I am able to stop, turn of the engine, wait a minute, and then restart the car. On highway I have had to drive considerable distance with emergency lights flashing. 3. I was pulled over by a cop at night because one of my tail lights was out. I had no idea that was the case and would have never found out because the "light bulb!" warning was not on, and never came on. I got it fixed 2 days later, still no light bulb signal, my right taillight was replaced. About 2 weeks later the "light bulb!" icon illuminated, I tested and all the lights were working- but the 'lightbulb!' remained lit. About 2 weeks later the lightbulb was off. 4. the aux feature on my car is no longer accessible. Repair shop but they were unable to fix because VW speciality code/ system programming? 5. I have noticed it takes more effort to engage my brakes while driving. I have had my car brake pads replaced at least 2X over the past 6 years (I have driven about 20K miles). Also note - no symbol of emergency brake/ mechanic maintenance / worn brake pads/ automatic transmission/gearbox symbol were illuminated during this event (in February 2018) and none of these symbols had illuminated to this day (April 2018).

- Irvington, NY, USA

problem #93

Feb 202018

Jetta

  • 163,129 miles
The contact owned a 2009 Volkswagen Jetta. While driving 30 mph, the ABS warning indicator illuminated as the brake pedal was depressed. The contact's vehicle did not stop and crashed into another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The manufacturer was notified and informed the contact to call her insurance company. The manufacturer opened case number: 180215369. The vehicle was towed and deemed a total loss. The dealer was not contacted. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control) after the crash, which could have contributed to the brake failure. The failure mileage was 163,129.

- Barboursville, VA, USA

problem #92

Mar 052018

Jetta

  • 98,000 miles
I was driving home and the engine light, the ABS light, the brake light appear on the dashboard of my car, the speedometer needle stopped working. As I approached the red signal light on the street and pressed on the brakes, I felt the wheels locking and unlocking to the point I was without brakes when I got to the red light, luckily there where no other cars. Now I feel for my safety and the safety of my love ones.

- Whittier, CA, USA

problem #91

Mar 072018

Jetta

  • 120,000 miles

A D V E R T I S E M E N T S

Onboard diagnostic code -012276 ABS hydraulic pump - flashing red brake light, ABS light and electronic stability control light illuminated. When stopping on a wet street ABS failed to work and car skidded.

- Alamo Heights, TX, USA

problem #90

Feb 282018

Jetta

  • 101,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving approximately 40 mph, the contact depressed the brake pedal, but the vehicle failed to stop. The vehicle started to decelerate and was able to come to a complete stop. The traction control, ABS, brake, and tire pressure warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pressure sensor failed and needed to be replaced. The contact called brandon Volkswagen at (813) 630-4000 (located at 9816 E adamo dr, tampa, fl 33619) and was informed that either the ABS module or the speed sensor failed. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was not made aware of the failure. The approximate failure mileage was 101,000.

- Lutz, FL, USA

problem #89

Feb 012016

Jetta

  • 38,000 miles
The contact owns a 2009 Volkswagen Jetta. While stationary and driving various speeds, the ABS module malfunctioned. Most of the instrument panel indicators illuminated, including the check engine indicator. Santa monica Volkswagen in santa monica, California stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

- Los Angelos, CA, USA

problem #88

Feb 012018

Jetta

  • 129,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving approximately at 80 mph, the ABS, electronic stability control, and brake warning indicators suddenly illuminated and remained lit. The failure was not diagnosed or repaired. The contact indicated that the vehicle was serviced in may of 2017 per NHTSA campaign number: 16V913000 (service brakes) and the ABS control module software was updated. The contact stated that the vehicle experienced the same failures listed in the recall. The manufacturer and local dealer (vista Volkswagen, 700 N. federal hwy, popeno beach, fl) were notified of the failure. The failure mileage was 129,000.

- Fort Lauderdale, FL, USA

problem #87

Dec 282017

Jetta

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Jetta. The contact was experiencing a progressing failure with the ABS and electronic stability control indicators illuminating and the brake light flashing. Months later, the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The contact called charles maund Volkswagen (6900 burnet rd, austin, tx 78757, (512) 458-1111) and was informed that the remedy was not available. The vehicle was diagnosed by the dealer. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Bastrop, TX, USA

problem #86

Sep 022017

Jetta

  • 104,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving 20 mph, the brakes seized and started to make a grinding noise. The contact mentioned that the brake pedal was depressed and failed to release. The failure occured on numerous occasions. The vehicle was taken to a local dealer (southern Volkswagen greenbrier, 1248 S military hwy, chesapeake, va 23320) for diagnostic testing, but was not repaired because the module could not be read. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The VIN was unknown. The failure mileage was 104,000.

- Portsmith, VA, USA

problem #85

Nov 142017

Jetta

  • 120,000 miles
ABS control module recall 45F2- the antilock brake system (ABS) control unit may fail during ABS or electronic stability control (ESC) activation, possibly causing a loss of vehicle control. ABS and stability control becomes inoperative- a loss of vehicle control can increase the risk of a crash. Insufficient pcu ground connection. ABS pump failed fault code 01276/12 ┐ ABS pump electrical error in circuit remains ABS module controls the pump. The software update is to correct insufficient ground connection which causes the pump to fail. What does the software update fix" prevents my ABS from failing how is the ground connection checked? if the software can cause the pump to fail and my pump failed shouldn┐T the recall fix that issue" spoke to VW with their regional manager called nina a. at 800-822-8987 option 9 extension 43320 who denied my claim. They did a software upgrade on my car and then less two months latter my cars ABS does not work. Even nina said its odd but the codes coming back say it wasn't the software upgrade. How coincidental this is. Even though VW knows many other people are having this issue they are not taking action.

- Palm Bay, FL, USA

problem #84

Feb 142017

Jetta

  • 138,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that when the brake pedal was depressed, there was an abnormal vibration. Also, the vehicle veered left or right when braking and the brake pedal traveled to the floorboard numerous times. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The dealer (team Volkswagen of hayward, 25115 mission blvd, hayward, ca 94544, (510) 885-1000) indicated that the remedy and parts were available. The regional case manager indicated that the manufacturer would not provide a solution because of the age and mileage of the vehicle. The contact was uncertain as to when the vehicle would be repaired. The approximate failure mileage was 138,000. Parts distribution disconnect.

- Union City, CA, USA

problem #83

Apr 012017

Jetta

  • 100,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving various highway speeds, the ABS and ESC warning indicators suddenly illuminated and the steering wheel became harder to turn. In addition, the speed suddenly decreased. The vehicle was taken to lithia Volkswagen in reno, nv where it was diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA campaign number: 16V913000 (service brakes, electronic stability control); however, since the diagnostic codes were not obtained from the module, the module would not be replaced per the recall. The contact stated that the vehicle experienced the same failures listed in the recall. The manufacturer was notified of the failures. The failure mileage was 100,000.

- Reno, NV, USA

problem #82

Sep 212017

Jetta

  • 120,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that various warning indicators illuminated and the speedometer malfunctioned, which resulted in the speedometer not indicating the correct speed. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. White allen Volkswagen was contacted and refused to perform the repair due to the ABS module being defective, which needed to be replaced before the recall could be performed. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

- Independence, KY, USA

problem #81

Nov 302016

Jetta

  • 109,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that while the driving at 25-35 mph, the etc, the ABS, traction control, the fuel gauge, and the brake warning lights all illuminated. The contact stated that the brake pedal was depressed and the brake seized and the steering became difficult to turn. The vehicle was taken to day Audi located at: 1580 golden mile hwy, monroeville, pa 15146, (724) 327-4900, to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 109,000.

- Pittsburgh, PA, USA

problem #80

Mar 152017

Jetta

  • 3,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). Later, when the vehicle was started, the ABS, brake, epc, and ESC indicators illuminated. The vehicle was taken to autonation Volkswagen las vegas (6375 w sahara ave, las vegas, nv 89146). The vehicle was not repaired because another unknown repair needed to be completed first. The vehicle was then taken to findlay Volkswagen (983 auto show drive, henderson, nv 89014) where the previous dealer's assessment was confirmed. While driving various speeds, the vehicle stalled and the check engine and epc indicators illuminated. The vehicle was taken to an independent mechanic, but the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was notified and stated that they would not assist. The approximate failure mileage was 3,000.

- West Peoria, IL, USA

problem #79

Aug 282017

Jetta

  • 130,890 miles
I purchased this 2009 Jetta VW used from my daughter. She was original owner and diligent about keeping the maintenance up to date. It had 115,000 miles when I purchased it and had to replace battery and rear brakes within 3 months although she had replaced rear brakes 6 months earlier. My complaint is the parking brake never seemed to hold and I would need to leave the car in gear when parking the car on a hill. The car had rolled back when I left the car parked at my work 6 months ago and it rolled back and hit the sidewalk curb. No damage at the time. Today 8/28.17 I went to the store and parked the car outside the stores entrance door. The lot has a very slight slope but generally level. I pulled back on the hand brake which seemed secure. When I left the car I was gone for less than 3 min when I entered the store. I had forgotten my cellphone and returned to the car which was only 10 ft from door. It had rolled back about 50 ft and hit a tree in the parking lot.. the crash caused damage to my rear right right fender and quarter panel in the amount of over $2000. This crash was direct result of a faulty hand brake. It was only a miracle that no car or children were hit by the car. Only a lone tree was damaged. I believe this is a defect of this model. My daughter confirmed that this had also occurred with her after setting the parking brake to his full stop position. I believe VW should take responsibility for the damages.

- Matthews, NC, USA

problem #78

Aug 142017

Jetta

  • 99,987 miles
I got the 2009 VW Jetta on 8/2017 at a used car lot I went on website VW schedule appointment for a oil change check VIN # on recall by then it come up recall called the number website gave

- El Paso, TX, USA

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