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10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
78,258 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments (Page 1 of 6)

problem #103

Mar 122018

Jetta

  • miles

A D V E R T I S E M E N T S

TL the contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 16V913000(service brakes, hydraulic, electronic stability control). The dealer (murfreesboro Hyundai, located at 2203 nw broad St, murfreesboro, tn) refused to perform the repair until they repaired another portion of the ABS. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lebanon, TN, USA

problem #102

Aug 282018

Jetta

  • 102,000 miles
ABS module recall I have an incomplete recall that Volkswagen is not trying to fix. They are saying that they are not getting a connection to be able to read the recall and that I would have to buy the new ABS module so that they could do an update on the new module. When it clearly states in the recall that ABS modules with an insufficient ground connection would be replaced. Volkswagen has done nothing but say they can't get the code to show for them to perform the recall. I understand why Volkswagen has the most complaints because even if it's something they are required to fix they will try to weasel their way out of remedying the situation.

- Springfield, VA, USA

problem #101

Jul 232018

Jetta

  • 76,528 miles
My ABS light came on and then my red brake light came on, a few days later my epc light came on. About a week after that that my speedometer stopped working and I noticed that the mileage had stopped counting. I took it to napleton's Volkswagen service department in orlando and (short version) received a quote to do the work of over $1700 to fix the ABS before they could even tell me if there was a problem with the ABS as they could not upload the software for the recall..the problem was directly related to the ABS module..which in my paperwork is described in the recall information. I have told them not to fix my car as I believe this is incorrect (most of the work they quoted I believe is incorrect) and will be taking it to a mechanic I trust. It also opens the door for fraud as if I allowed them to do the work and then "fix" the recall that would seem like they would be charging me and Volkswagen for the work. They also are charging me for diagnostic on the ABS but per their own words they haven't been able to do the diagnostic. My car actually runs fine, however without the speedometer and having the brake lights on it feels very unsafe. The problem started 2 weeks ago July 23, 2018 and I brought it to service dealer yesterday

- Chuluota, FL, USA

problem #100

Feb 052017

Jetta

  • miles

A D V E R T I S E M E N T S

In February 2017 I received a safety recall notice from Volkswagen of America, Inc. Regarding a defective ABS control module software. To date, I have been attempted to have this recall completed on three separate occasions and at different Volkswagen service departments and have been advised that the recall couldn't be completed due to "loss of communication with the ABS module" currently I am unable to pass the required smog testing and have been stopped by law enforcement because of expired tags. My registration fees are paid in full however I am unable to pass a smog test because of the recall on my vehicle. I am a single mother of a 22 month old girl who I Transport in this vehicle and I am fearful we are in danger of accident due to this recall or getting towed by the police I would be faced with a financial hardship if that were to occur and if I should have to purchase a new vehicle.

- Valencia, CA, USA

problem #99

Jul 232018

Jetta

  • 127,767 miles
The contact owns a 2009 Volkswagen Jetta. When the ignition was started, the traction control and ABS indicators illuminated. While driving 50 mph, the vehicle stalled and both warning indicators illuminated again. The contact was able to pull over to the side of the road to allow the engine to cool off. The vehicle was restarted and the traction control warning indicator illuminated. The vehicle was taken to lithia Volkswagen of reno (7063 S Virginia St, reno, nv 89511, (775) 800-5704) where the contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 127,767.

- Sparks, NV, USA

problem #98

Dec 052017

Jetta

  • miles
The contact owns a 2009 Volkswagen Jetta. The contact received a recall notice for NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The contact scheduled an appointment with the dealer (brown's Volkswagen, 10501 midlothian turnpike, richmond, va 23236, (804) 379-7283) for diagnostic testing. The dealer located failure code: Dtc 125 (which was related to the recall) and stated that the ABS control module would need to be replaced with the software upgrade. The dealer also located failure code: Dtc 124 (unknown). The contact stated that the dealer was awaiting a response from the manufacturer to resolve the dtc 124 failure code. The manufacturer provided a case number and the contact was awaiting a remedy. The contact planned to take the vehicle to an independent mechanic for further diagnostic testing. The failure mileage was not available.

- Richmond, VA, USA

problem #97

May 282018

Jetta

  • miles

A D V E R T I S E M E N T S

ABS the brakes lights are on there a recall on volks wagon will not do it. I have to do every thing eles on it first. I just came in for the recall northing eles

- Bradenton, FL, USA

problem #96

Apr 302018

Jetta

  • 115,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving at an unknown speed, the brake pedal was depressed, however, the vehicle slid to a stop. In addition, the ABS and stability control warning indicators illuminated. The vehicle was taken to Volkswagen mckinney (3600 S central expy., mckinney, tx 75070) where it was diagnosed that the ABS control module needed to be repaired. The contact was informed that the vehicle was unable to be repaired because a software update was needed. The vehicle was not repaired. The manufacturer stated that a diagnostic test was not needed because the VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The approximate failure mileage was 115,000.

- Fairview, TX, USA

problem #95

Apr 302018

Jetta

  • 114,418 miles
The contact owns a 2009 Volkswagen Jetta. While the contact's wife was driving the vehicle, the brake, ABS, and electronic stability control warning indicators illuminated. The contact stated that the vehicle exhibited the same symptoms as indicated in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was 114,418.

- Orlando, FL, USA

problem #94

Jan 012016

Jetta

  • miles
VW Jetta wolfsburg edition 2009. 1. I have taken my car auto repair shop over 5X over the times over the past year because the 'engine malfunction' light was going on/off intermittently - on for 3 hours then off, on for 2 days, off. Now the check engine light is permanently illuminated on the dashboard despite multiple engine auto repair services rendered. 2. the ABS and eps/asr symbols illuminate and alarm goes off randomly without reason while I am driving 50-65mph on major nyc highways and/or when im driving 15-35 on a residential street. The eps/asr flashes continuously while sounding an alarm for 60 seconds or so, ABS remains constant lit and will continue to do so until I am able to stop, turn of the engine, wait a minute, and then restart the car. On highway I have had to drive considerable distance with emergency lights flashing. 3. I was pulled over by a cop at night because one of my tail lights was out. I had no idea that was the case and would have never found out because the "light bulb!" warning was not on, and never came on. I got it fixed 2 days later, still no light bulb signal, my right taillight was replaced. About 2 weeks later the "light bulb!" icon illuminated, I tested and all the lights were working- but the 'lightbulb!' remained lit. About 2 weeks later the lightbulb was off. 4. the aux feature on my car is no longer accessible. Repair shop but they were unable to fix because VW speciality code/ system programming? 5. I have noticed it takes more effort to engage my brakes while driving. I have had my car brake pads replaced at least 2X over the past 6 years (I have driven about 20K miles). Also note - no symbol of emergency brake/ mechanic maintenance / worn brake pads/ automatic transmission/gearbox symbol were illuminated during this event (in February 2018) and none of these symbols had illuminated to this day (April 2018).

- Irvington, NY, USA

problem #93

Feb 202018

Jetta 4-cyl

  • Manual transmission
  • 163,129 miles

A D V E R T I S E M E N T S

The contact owned a 2009 Volkswagen Jetta. While driving 30 mph, the ABS warning indicator illuminated as the brake pedal was depressed. The contact's vehicle did not stop and crashed into another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The manufacturer was notified and informed the contact to call her insurance company. The manufacturer opened case number: 180215369. The vehicle was towed and deemed a total loss. The dealer was not contacted. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control) after the crash, which could have contributed to the brake failure. The failure mileage was 163,129. Engine was placed with a remanufactured engine in November 2014 due to original engine failure. The mileage for original replacement engine was approximately 38,000 miles.

- Barboursville, VA, USA

problem #92

Mar 052018

Jetta

  • 98,000 miles
I was driving home and the engine light, the ABS light, the brake light appear on the dashboard of my car, the speedometer needle stopped working. As I approached the red signal light on the street and pressed on the brakes, I felt the wheels locking and unlocking to the point I was without brakes when I got to the red light, luckily there where no other cars. Now I feel for my safety and the safety of my love ones.

- Whittier, CA, USA

problem #91

Mar 072018

Jetta

  • 120,000 miles
Onboard diagnostic code -012276 ABS hydraulic pump - flashing red brake light, ABS light and electronic stability control light illuminated. When stopping on a wet street ABS failed to work and car skidded.

- Alamo Heights, TX, USA

problem #90

Feb 282018

Jetta

  • 101,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving approximately 40 mph, the contact depressed the brake pedal, but the vehicle failed to stop. The vehicle started to decelerate and was able to come to a complete stop. The traction control, ABS, brake, and tire pressure warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pressure sensor failed and needed to be replaced. The contact called brandon Volkswagen at (813) 630-4000 (located at 9816 E adamo dr, tampa, fl 33619) and was informed that either the ABS module or the speed sensor failed. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was not made aware of the failure. The approximate failure mileage was 101,000.

- Lutz, FL, USA

problem #89

Feb 012016

Jetta

  • 38,000 miles
The contact owns a 2009 Volkswagen Jetta. While stationary and driving various speeds, the ABS module malfunctioned. Most of the instrument panel indicators illuminated, including the check engine indicator. Santa monica Volkswagen in santa monica, California stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.

- Los Angelos, CA, USA

problem #88

Feb 012018

Jetta

  • 129,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving approximately at 80 mph, the ABS, electronic stability control, and brake warning indicators suddenly illuminated and remained lit. The failure was not diagnosed or repaired. The contact indicated that the vehicle was serviced in may of 2017 per NHTSA campaign number: 16V913000 (service brakes) and the ABS control module software was updated. The contact stated that the vehicle experienced the same failures listed in the recall. The manufacturer and local dealer (vista Volkswagen, 700 N. federal hwy, popeno beach, fl) were notified of the failure. The failure mileage was 129,000.

- Fort Lauderdale, FL, USA

problem #87

Dec 282017

Jetta

  • miles
The contact owns a 2009 Volkswagen Jetta. The contact was experiencing a progressing failure with the ABS and electronic stability control indicators illuminating and the brake light flashing. Months later, the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The contact called charles maund Volkswagen (6900 burnet rd, austin, tx 78757, (512) 458-1111) and was informed that the remedy was not available. The vehicle was diagnosed by the dealer. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Bastrop, TX, USA

problem #86

Sep 022017

Jetta

  • 104,000 miles
The contact owns a 2009 Volkswagen Jetta. While driving 20 mph, the brakes seized and started to make a grinding noise. The contact mentioned that the brake pedal was depressed and failed to release. The failure occured on numerous occasions. The vehicle was taken to a local dealer (southern Volkswagen greenbrier, 1248 S military hwy, chesapeake, va 23320) for diagnostic testing, but was not repaired because the module could not be read. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The VIN was unknown. The failure mileage was 104,000.

- Portsmith, VA, USA

problem #85

Nov 142017

Jetta

  • 120,000 miles
ABS control module recall 45F2- the antilock brake system (ABS) control unit may fail during ABS or electronic stability control (ESC) activation, possibly causing a loss of vehicle control. ABS and stability control becomes inoperative- a loss of vehicle control can increase the risk of a crash. Insufficient pcu ground connection. ABS pump failed fault code 01276/12 ┐ ABS pump electrical error in circuit remains ABS module controls the pump. The software update is to correct insufficient ground connection which causes the pump to fail. What does the software update fix" prevents my ABS from failing how is the ground connection checked? if the software can cause the pump to fail and my pump failed shouldn┐T the recall fix that issue" spoke to VW with their regional manager called nina a. at 800-822-8987 option 9 extension 43320 who denied my claim. They did a software upgrade on my car and then less two months latter my cars ABS does not work. Even nina said its odd but the codes coming back say it wasn't the software upgrade. How coincidental this is. Even though VW knows many other people are having this issue they are not taking action.

- Palm Bay, FL, USA

problem #84

Feb 142017

Jetta

  • 138,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that when the brake pedal was depressed, there was an abnormal vibration. Also, the vehicle veered left or right when braking and the brake pedal traveled to the floorboard numerous times. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The dealer (team Volkswagen of hayward, 25115 mission blvd, hayward, ca 94544, (510) 885-1000) indicated that the remedy and parts were available. The regional case manager indicated that the manufacturer would not provide a solution because of the age and mileage of the vehicle. The contact was uncertain as to when the vehicle would be repaired. The approximate failure mileage was 138,000. Parts distribution disconnect.

- Union City, CA, USA

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