hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,752 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta fuel system problems

fuel system problem

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2009 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jan 282011


  • 37,862 miles


While on cruise control on I-55 traveling at 65 mph glow plug light illuminated, mfd message "engine failure workshop" appeared and engine died. Electrical power was never lost. Prior to coasting to a stop on the shoulder, mfd message went away. After coasting to a stop tried to restart engine, starter could be heard but engine would not start. VW service department determined "mechanical internal fault in high pressure fuel pump. Metal fragments found throughout fuel system. Diesel fuel, mostly from interstate highway gas stations and stanadyne diesel fuel additive purchased from VW dealers used on every refill. Engine had 37,862 miles and was purchased new from a dealer 23 months ago. VW replaced the entire fuel system.

- Chicago, IL, USA

problem #5

Dec 012010


  • 49,000 miles
Glow plug lamp started blinking; received error message - "engine fault". brought car in for service which took 4 days. Approximately two weeks later, the glow plug lamp started blinking again and the second time, there was an error message that said "engine fault workshop!" brought car in for service again and it remained with Volkswagen for 5 weeks. I was told that the entire diesel fuel pump system was failing and had been contaminated. Volkswagen implied that they thought I had received bad gas, but I am extremely careful about maintaining and fueling this car and can say with 100% confidence that it has only received low sulfur diesel from reputable area gas stations. The fuel system failure did not result in a crash - this time - but it is also just the latest in a long line of extensive problems the car has had since it was purchased new, including stalling, electrical failures, transmission failures, extensive leakage, water damage and other problems.

- Princeton, NJ, USA

problem #4

Jan 172011

Jetta 4-cyl

  • 20,000 miles
I understand that you are currently doing an investigation on the 2009 Jetta tdi for stalling issues. While my car is not a diesel, I have had similar problems. Three times now while driving my car has suddenly had the rpms shoot up and the car stalls out. I have brought it in to the service center all three times and given different reasons for this same issue, different fixes, and the problem remains. I use this car to Transport my son and I long distances for our daily commute over the interstate. This car is not safe. Please look into the 2009 wolfsburg along with your investigation of the tdi. Something needs to be done and quickly. This has become a very frightening vehicle to be stuck with. It was purchased new and has only 28,000 miles. This is a manufacture defect. These problems should not occur on a two year old car.

- Meraux, LA, USA

problem #3

Sep 092010


  • 40,600 miles


The contact owns a 2009 Volkswagen Jetta. The contact was traveling 60 mph when the fuel filter light illuminated and the vehicle stalled. The vehicle was towed to an authorized dealer where the contact was informed that all three fuel filters had failed. The contact stated that the engine exploded. The vehicle was not repaired. The failure and current mileage was 40,600.

- Somerville, TX, USA

problem #2

Jun 062009


  • 284 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) [xxx]. (deaf and sign language) and [xxx] ( deaf and sign language), and we traded the 2008 Toyota, Camry to lease Volkswagen 2009 Jetta with gasoline engine last June, and we have not been happy, because, not smooth ride, between 35 and 50 mile per mile, and, also, not smooth ride between 70 and 84 mile per hour, even, rotation tire and balance tire third or fourth time, ... still, not smooth ride, even the mile per gallon's poor, and many.... the Volkswagen dealers in Massachusetts and Florida, they have been fixing, and, still, not smooth ride, mile per gallon's and etc.... [xxx] and I have been fed up.... even, I drop off my car at the tracy Volkswagen shop in hyannis, massachuetts, ... even, at the alden Volkswagen shop in fairhaven, Massachusetts, and, also, the wallace volskwagen shop in stuart, Florida occasionally, ... and, ... happened, [xxx], service advisor and jeff haw, supervior and/or manager service advisor at wallace Volkswagen in stuart, Florida, they advised me to visit a Firestone store and request them to replace the four tires....and, so, I went to see a Firestone tire store a few blocks away from wallace Volkswagen dealer in stuart, Florida, and the Firestone tire store, they said, the tires are not warrany, cannot replace a tire, even a four tire and at all. So, I request you, to tell Volkswagen company, headquarter, to replace a new Jetta with diesel with Michelin tires and $250 payment monthtly and no down payment including waive early terminate pentaly, and, any, and, anything, and, all, because I have not been happy and not enjoy with the new lease 2009 Volkswagen with gasoline. [xxx] P.S. please transfer us to properly to the deperature and file a compliant at federal goverment, not state government if we file a compliant a file at wrong U.S. dept. Of nhts.gov.

- Port St Lucie, FL, USA

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problem #1

Jun 062009


  • 7,140 miles
2009 Jetta with 7100 miles failed to accelerate and then died. This happened intermittently 3 times during a one week period. The car could be re-started after the failure but then died again. It acted as if it was not getting gas. I finally had it towed to VW dealership because I didn't trust that it would not do this while accelerating on the freeway. VW determined that it had a faulty fuel pressure regulator.

- Katy, TX, USA

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