hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,547 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2010 Volkswagen Jetta Owner Comments

problem #5

Dec 302014


  • 65,000 miles


The radio quit working making the bluetooth hands free not operable? safety issue as I need the blue for talking while driving for work.

- San Diego, CA, USA

problem #4

Dec 152014


  • 75,000 miles
The radio and bluetooth system want kaput upon starting the car one morning. This is a problem that others have documented on social media (www.cargurus.com/cars/discussion-T36009_ds552583) and that VW will not acknowledge as a manufacturers' flaw. It's a $700 fix for most customers and an issue that potentially causes safety issues if not addressed, considering the tie to the hands-free phone system.

- Tinton Falls, NJ, USA

problem #3

Jul 102014

Jetta 4-cyl Diesel

  • 45,500 miles
Premium 8 touchscreen radio with bluetooth mobile phone connectivity, entire unit no longer working. Normally a radio is not a safety concern, however, operation of this unit allows auto operator to have "hands free cell phone use", which most definitely is a safety issue when operating the vehicle. We are in our 70's and have owned many automobiles, we have never had a radio die like this. Our other vehicle is 13 years old and radio works fine. Many complaints are on the internet about the number of failed units in relatively new vehicles. It seems like this is a faulty batch of radios that Volkswagen has installed in there vehicles.

- Burlington, CT, USA

problem #2

Jul 082014

Jetta 4-cyl Diesel

  • 65,235 miles
Handsfree bluetooth functionality has cut off. Radio went dead.

- Oregon City, OR, USA

problem #1

May 262014


  • 52,000 miles
Radio and handsfree bluetooth system stopped working. Dealership recommended calling VW customer service. Contacted customer service only to be told nothing they could do. I feel this is a safety concern regarding ability to use handsfree capability. With very little research it appears this is a common problem and common response to it by VW. If they knowingly installed defective components they should be responsible for making things right. I have had several other recalls already for this vehicle and feel this may be approaching "lemon" status.

- North Port, FL, USA

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