really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
52,351 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta body / paint problems

body / paint problem

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2010 Volkswagen Jetta Owner Comments

problem #9

Sep 152016


  • 51,000 miles


Water infiltration: There was a class action suit won against VW for water infiltration for model years through 2009, which filed before this vehicle was manufactured. Mine is a 2010, but manufactured in 2009. I now have the exact same problem, but haven't found any evidence a new class action suit was brought or that the company has voluntarily recalled the vehicles for correction. This problem has resulted in my car taking in enough water to create a 2" deep puddle where the front driver and passenger put their legs. While I thought I had extracted all water and dried out the car, I returned 3 weeks later to find the interior completely covered with mold/mildew, which creates a health hazard for most, and particularly me since I have allergies to some molds. The vehicle is now pretty much a total loss, and is valued at $8000 - which a retiree such as myself cannot afford to lose. My auto insurance does not cover this loss. The court case is: John dewey, jacqueline delguercio, et al V. Volkswagen of America, Inc. Et al. Case nos. 07-cv-2249-fsh-ps and 07-cv-2361-fsh-ps (consolidated)) the final decision was in 2014, john dewey, jacqueline delguercio, et al V. Volkswagen of America, Inc. Et al. Case nos. 07-cv-2249-fsh-ps and 07-cv-2361-fsh-ps (consolidated)).

- Raleigh, NC, USA

problem #8

Feb 102016


  • miles
"takata recall" I was driving on scott street, when another driver ran the red light on the intersection and hit my car on the passenger side towards the back passenger door, and the airbag didn't deploy. I informed VW, they did a diagnostic text on my car and their findings was that the airbag did what it was supposed to do. I didn't take it any further.

- Houston, TX, USA

problem #7

Mar 172015


  • 80,000 miles
Sunroof drains come apart allowing water to enter automobile. Wet interior allows mold to grow inside car causing a possible health hazard. Windows steam up blocking view out of car causing dangerous driving conditions. Water drips onto electrical connectors and moisture present in car causes corroding of electrical connections increasing the possibility of an electrical malfunction and hazardous driving condition.

- Middletown, CT, USA

problem #6

Dec 192014


  • 83,500 miles


I am having a similar issue with my vehicle as in NHTSA id numbers 10660948, 10664166, 10662515 and 10633219. All four of my vehicle's door locking mechanisms have failed. As a result, the doors cannot be opened from the outside of the vehicle. This could be a safety issue in the event of an accident or the need to quickly evacuate a passenger from the vehicle.

- Westampton, NJ, USA

problem #5

Jul 012014

Jetta 4-cyl Diesel

  • 75,000 miles
The Jetta tdi sportswagon 2010's hatchback locking mechanism does not stay locked. After closing the hatch, the latch engages into closed position. But on slight push, the latch disengages into open position. On a road bump, the latch opens, lifting the hatchback in the middle of driving.

- Los Angeles, CA, USA

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problem #4

Apr 182011

Jetta 4-cyl Diesel

  • 18,458 miles
We have owned this 2010 Jetta sportwagen tdi since brand new. Today 1/28/14 is the fourth time we have had to replace the lock mechanism on one of the doors. Part numbers 3B4-839-016-ap (left rear), 3B1-837-016-cg (right front) and 3B4-839-015-ap (right rear) have all been replaced at least once. Right rear latch has been replaced twice - only once under warranty. In looking on NHTSA web site there are 8 other reports of problems with latches in the 2010 Jetta. This is a serious safety concern because most of the reports (including mine) were for doors that would not unlock and doors that would not open no matter what the reporting party tried. Can you imagine if these latches failed in an accident and children sitting in the rear seats were trapped?

- Livermore, CA, USA

problem #3

Sep 022013


  • 78,200 miles


I tried opening rear door and it would not unlock. Managed to unlock door from inside vehicle. Now the door lock mechanism on rear driver side door does not work at all. Door is forever unlocked. This seems to be a common problem in VW vehicles. Concerned that child may open door even with child safety switch engaged/activated.

- Manassas, VA, USA

problem #2

Oct 012012

Jetta 5-cyl

  • 41,000 miles
The passenger rear door latch stopped locking when the master door lock is pushed or the keyless is pressed. This is very dangerous because my children sit in the back and there is not an accessible manual button to lock the door with. My car is only two years old! when I took it to the dealer they said it was my problem. When they had in the shop they told me that the front passenger door no longer locks either. This is a huge safety problem. The quoted price is $350 per lock. A door that you can't lock is a problem that the dealer should resolve.

- Austin , TX, USA

problem #1

Aug 022010

Jetta 4-cyl Diesel

  • 44,000 miles
Front doors do not lock manually or automaticlly.

- Groton, CT, USA

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