I took my 2010 Jetta tdi in to have the ECM reprogrammed per the notice I received from volkswagon that said the egr might not be read properly. The next day my check engine light came on. I called the dealership and today I had them look at it. They are advising me that my diesel particulate filter is cracked and has been for a while and needs to be replaced. The light only came on after the reprogramming. Volkswagon knew about an issue with the ECM and now I am stuck paying almost $2000 to get it fixed. There are a lot of other people having the same issue.

- Smithsburg, MD, USA

The contact owns a 2010 Volkswagen Jetta. While at a stop light, an abnormal noise could be heard coming from the engine without warning. The contact stated that the vehicle hesitated prior to the engine failure. The vehicle had to be towed. The vehicle was taken to the dealer where it was confirmed that the engine was defective. The high pressure fuel pump relay needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000.

- Sterling Heights , MI, USA

Incident occurred when approaching an intersection. Engine died as if the car ran out of fuel. Tried to restart the car but the car would not turnover. It would only crank. Acted like it ran out of fuel but there was half a tank of fuel.

- Pacific, MO, USA

Pulled away from stop sign into traffic. Engine quit as if fuel was cut off. Coasted to side of roadway. Car would not restart though it did crank. About a third of a tank of fuel, 80K service was two weeks ago. Car had to be towed to shop.

- Maplewood, NJ, USA

I was driving my 2010 VW Jetta to work when all of the sudden it began to violently shake. My check engine light started rapidly blinking. Luckily, I was able to pull into a parking lot. Called VW dealership. They suggested towing my vehicle. Vehicle towed to dealership. According to the VW dealership, ignition coils need to be replaced. The VW dealership told me that there is not a recall for this repair. However, I noticed that there was a recall for faulty ignition coil in previous years for the Jetta. I think VW should issue a recall for this problem. This is a safety hazard.

- Burlington, NC, USA

VW tdi engine: A poorly designed diesel engine particulate filter (pf). VW is irresponsible in designing, selling and supporting repairs to this item. Cost for 100K scheduled maint. For timing belt and other pm work @ $3,127, pf is expected to fail between 90K and 130K miles and is on record to be a pm replacement part in the service manuals. Check engine light started coming on at 90K miles. My mechanic reset light twice. I eventually took it to VW and gave them a copy of the service bulletin, provided by mechanic.VW insisted it was both exhaust pressure sensors at $607 this was wrong, light on in 4 days. Cost to replace the pf is $6.2K. At 100K miles this car has cost me $9,863 for VW schld. Maint.. repairs that VW recommends to be done to this car. VW customer relations said nothing they can do and suggested I go to NHTSA. 1. VW advertised tdi engine as the cleanest emissions in the world! 2, we expected pay-off through excellent gas mileage and low cost ownership. At 100K miles a deisel should just be breaking in. Results of VW selling the vehicle and not supporting its customers: A. VW has stuck me with a car I can not sell or take a dump on resale. Who wants to buy a car with a check engine light on" B. I keep cars and keep them maintained so I get high mileage out of them. Even if I did the pf repair at $6K I would be looking to do it again at 200K miles. There is no value to cost of ownership of this car!! C. I could go to my mechanic and reset the check engine light and sell this car near resale. Unfortunately the VIN no. Is on record with this issue. Nor do I have the conscience to do that. VW is an irresponsible car manufacturer!!!!. how can you sell a car that requires his much scheduled repair work??" VW you have screwed me and your customers!

- Mount Pleasant, SC, USA

The car affected is a 2010 VW Jetta tdi. Ever since I've owned the car, it has had an issue with running ruff or stalling out. At 30,426 miles I had the dealer look at the vehicle. They ran a diagnostic and test drive with no issues found. This enough for it to be noticeable, but no symptoms are present. I brought the car in again for the same issue on 12/8/14 at 83748 miles, but this time there was an esp error that flashed in the mdi display and then went away. The dealer could not verify the customer complaint. The service manager also stated that he had a similar vehicle with the same problem and the could also not be diagnosed. At the time the dealer told me that I could have the software upgraded and that would be a charge to me or I could have the injectors changed out and that would be covered under the extended warranty. The were charging according to how they were going to fix the problem, not on the issue itself. VW sent me the paperwork in April of 2015 to get my money back. The dealer recommended changing the mdi display, but was not sure this would fix the problem. My concern is that there is an issue that Volkswagen cannot diagnose that could possibly turn into a safety issue with the car stalling.

- Waterbury, CT, USA

I was driving my 2010 VW Jetta tdi in a parking lot, slowing down at less than 5 mph to stop. All of a sudden, the engine stalled without warning. No warning or check engine lights came on at all. I had to put the car into park to restart it. Since this incident, the engine seems to be sputtering at low speeds.

- San Diego, CA, USA

While driving, glow plug indicator flashed rapidly, indicating engine malfunction. Car experienced a reduction in power. After parking in parking lot, car started up and appeared initially ok, but then experienced total engine failure after driving <300 feet. Car was towed to mechanic. Mechanic indicates that metal fragments/flakes were found distributed throughout fuel system/engine, consistent with failure of high pressure fuel pump. Mechanic stated that this condition was consistent with pictures/description found in technical service bulletin 23 14 03.

- Columbia, MD, USA

The contact owns a 2010 Volkswagen Jetta. While driving approximately 50 mph, the shift lever independently shifted to neutral and back into drive. The vehicle was taken to a dealer, who diagnosed that the spark plugs and igniter coil needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

- Silver Spring , MD, USA

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at approximately 37 mph, the engine and the glow plug system warning lights illuminated. In addition, the vehicle failed to accelerate. The vehicle was towed to a impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

- Los Angeles, CA, USA

While driving home from work, about 30 minutes into a 40 minute drive, driving about 30 mph, in 16 degree F weather, my vehicle, a diesel with a 6 speed manual transmission suddenly stalled. I was able to engage the clutch, go to a lower gear, release the clutch and re-start the engine. With the engine bucking and hesitating, I was able to drive the rest of the way home. The next morning, the vehicle would not start. I had it towed to a VW repair shop where they found a completely blocked intercooler, full of ice. Doing some research, I have found that VW has a tsb to correct intercooler icing, which involves replacing the original factory unit with a new intercooler design. As I looked on VW forums, I found that many drivers have had similar unpredictable failure due to intercooler icing. When I requested VW correct this design flaw at their expense, they refused, claiming the vehicle is off warranty. I would like NHTSA to look into this, as I feel VW needs to either make a safety recall, or correct the problem on any car on which it occurs. This problem strikes me as similar to the recent GM ignition key failure issue. Thank you for your consideration.

- Hamilton, NY, USA

Went to start and loud clunk noise & engine would not turn over. Several pieces if ice were found in turbo intercooler area. In shop now. Known design deficiency that VW never informed us about. $1800 to implement tech bulletin with no reimbursement from VW, that is if engine is not ruined.

- Ripley, OH, USA

I was driving to work in my 2010 VW Jetta sportswagen tdi and was in a middle of an S turn when my car shut off, as I was coasting I tried to restart my car, when I did so my steering did not work. I was able to negotiate the S turn, but my car would not turn on. I had it towed to my dealer and they checked it out and said that there is water in the inner cooler due to condensation from the air intake. To me this sounds like a design flaw since when I inquired what will prevent this from happening again, they responded that the air intake part has been redesigned to prevent this from happening again. This was a very scary ordeal. If I did not have my wits about me I could have ended in the woods, luckily I was able to navigate the S turn. When I contacted Volkswagen they where willing to pay 75% of the cost even though I requested that they should cover the whole repair. Regardless, I am concerned what happened to me could happen to someone else with a less favorable outcome. What if this happen while crossing an intersection? I am hoping that you are already researching this issue for a recall, if not I hope you will look into this issue. Thank you for reading my complaint.

- Trenton, NJ, USA

I was driving my VW Jetta tdi on a local surface street in heavy traffic when my car died with no warning and initially would not restart. Fortunately I had enough momentum to coast to the side of the road to avoid being in an accident. I was able to restart the car and resume after a few moments. This has happened once more and is disconcerting. I always purchase fuel from name-brand and high-volume gas stations. I believe this to be related to NHTSA action number : EA11003.

- Cortez, CO, USA

The engine spontaneously stopped running while driving. I was entering an intersection, turning left, and put in the clutch to down-shift (manual transmission) and the engine stopped as soon as the clutch pedal went down, as if I had turned off the key. The engine starter would not re-engage until I figured out I had to turn the ignition all the way off then back to the start position to engage the starter. The engine re-started normally at that point and ran fine for the rest of that trip. The engine has done the same thing about six or eight times since then, the most recent time being about two weeks ago. This can make it quite interesting, turning at an intersection with oncoming traffic and having to take a hand off the steering wheel to do the complicated re-start - if the driver were to panic a re-start would not happen. Sometimes the engine also runs very rough, especially at idle, and will not accelerate the car - this has been a problem when turning onto a street or highway and needing to get up to speed to not get hit while merging with traffic. The engine also idles rough periodically but that has not been a safety concern although it might be related to the other problems. These problems happen at all engine and air temperatures - hot or cold, and even when the engine is fully warmed up. Multiple dealers and third-party repair shops have been unable to find the cause of this problem; no error codes are shown by the engine control computer and it happens infrequently enough they have not been able to reproduce the problem themselves.

- Kenmore, WA, USA

I have a 2010 Jetta wolfsburg 2.0 turbo. I have had nothing but problems with it and the dealer can't seem to help me. The doors won't lock or unlock consistently with the key fob. When I lock it, the horn beeps to let me know the alarm is on, but the doors don't lock! not even manually. If I open the door, the alarm sounds, but the doors won't lock! the touchscreen radio made a popping sound about 5 days ago and went completely black. The radio is hooked up to the car's blue tooth so that is not working either. No hands free talking for me! I also paid a lot of money to have a lifetime subscription to sirius satellite radio for that car. That sucks! the blinkers don't work properly. If I put my left blinker on, the right one goes on and vice versa. My expensive key, broke off in the ignition randomly. The car stalls while idling. The gas pedal gets stuck in the "up" position causing me to lose acceleration on the highway and barely be able to move. My check engine light is constantly going on and off for no apparent reason. It is one thing after another. The car is only 4 yrs old! these are safety issues that it seems lots of VW owners are having. Having no locking doors, or doors that won't unlock, no alarm, no radio/bluetooth, faulty blinkers, and a sticky gas pedal are all dangerous! I left my car at the dealer for a whole day and they said "hmmmm......it's a mystery" um....what! from what I can see, I should be expecting my car battery to die any day now due to the radio. Lemon!

- Coventry, RI, USA

Vehicle lost power in heavy traffic, 50 mph speed zone. Check engine light illuminated, loss of turbo boost with resultant lack of ability to maintain speed. Internet search suggests a widespread problem involving icing and water ingestion through the intercooler in cold weather operations. Apparently may result in engine destruction. The safety ramifications are obvious and it is my understanding Volkswagen has been reluctant to honor powertrain warranty coverage. My dealer quoted $1100 to repair with a retro-fit kit. To protect the owner's investment and to rectify an obvious safety issue, I feel a recall is in order.

- North Platte, NE, USA

Vehicle will stall going from reverse to drive or from park to drive. Also from while accelerating there is sputtering that I need to release the accelerator and then apply again to keep it from stalling.

- Walnut Creek, CA, USA

On my way home from work I was cruising down at the interstate with the car on cruise control. Everything was fine the first 45 minutes of driving then all of a sudden my glowplug light illuminated and started flashing meaning engine malfunction. My vehicle started losing speed all of a sudden on the interstate which could have easily caused a crash. Luckily I pulled the vehicle over on the side of the road and the vehicle just stalled out on me. Now Volkswagen is saying the high pressure fuel pump sent metal shards into the fuel system and it all needs replaced and they will charge me 8000 dollars. I cannot be blamed for the failure of a fuel pump on a car with 40000 miles.I never allow the tank to go below 1/4 of a tank. There have multiple reports of peoples high pressure fuel pump going out and sending metal shards into the fuel system. This is very dangerous and could get someone very hurt or could possibly result in death. Something needs to be done about this.

- South Point, OH, USA