Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,913 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta brakes problems

brakes problem

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2011 Volkswagen Jetta Owner Comments

problem #2

Sep 282011

Jetta 4-cyl

  • 3,750 miles


I purchased a new Volkswagen Jetta 2011, it has 3700 miles on board, during my trip to work (my speed was about 35M/H) before the intersection I tried to brake on red light, and my brakes did not work, they just stopped working, I pressed brake pedal 3 times till it began working again. I passed the intersection line and fortunately there was no any cars in front of me and very fortunately my speed was low. What could happen if I were on highway? that event happened after 3 days I passed service check at dealership. My car was towed to dealership and it was checked. After I was called for test drive and they were convincing me that everything was fine with the car, computer really showed 0 problems. I did not want to pick up my car and asked them to test the car till the problem appears again, because I think that is very major problem. In the end the problem occurred, and they realized that the problem really had place. I was given a report from Volkswagen service and I saw that the cause was: Internal failure at brake master cylinder, so they replaced: 1 master cylinder, 2 brake fluid and 1 gasket were replaced. It means that car really had a problem in spite it is new. Now I am afraid the same problem not to occur again. I am trying to replace the car, but Volkswagen does not do that, they tell me that the car was repaired under warranty. Now, when I am driving that car, I always try my brakes, before intersection, on highways and everywhere. I do not want to drive that car anymore, I always think that the same problem may occur again and it can cause a real accident.

- Houston , TX, USA

problem #1

Nov 122010


  • 76 miles
I bought a new VW Jetta 2011, on 11/11/10 next day I felt a problem when braking. The dealer said the brake drums were damage, it was a factory defect. Now I feel unsafe and disappointed driving it.

- Panorama City , CA, USA

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