CarComplaints.com Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
35,122 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta drivetrain problems

drivetrain problem

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2011 Volkswagen Jetta Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #6

Sep 132011

Jetta 4-cyl Diesel

  • 1,700 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Volkswagen Jetta tdi. The contact stated that while driving 15 mph, the transmission did not shift properly. As a result, the vehicle hesitated and decelerated almost to a complete stop. The contact mentioned that the failure recurred three times. The vehicle was taken to the dealer who was unable to diagnose the failure and stated that the vehicle was operating under normal conditions. The manufacturer was made aware of the failure who referred he contact back to the dealer. The vehicle was not repaired. The failure mileage was 1,700 and the current mileage was 8,700. Updated 04/11/12 consumer stated there were 3 incidents of hesitation with the vehicle while driving on roads with speed limits of 55 mph. Consumer also stated vehicle hesitated almost to a complete stop while slowing down. Consumer took to VW dealer on 12/19/11 and dealer informed consumer transmission shifted normally. On 12/30/12 the dealer updated software.consumer searched online for technical service bulletins and found information about the delay on acceleration on consumers vehicle. Updated 6/7/12

- Ringgold, GA, USA

problem #5

Oct 102011

Jetta 4-cyl

  • 10,472 miles
Car jerks when up shifting and down shifting I was told by the dealer that the transmission needed a part that had to be order from germany. They called the mechatron they told me it was the computer brain for the transmission I waited two weeks and after having the car for a few days it is doing the same thing I'm taking it back tomorrow. Sometimes it feels like the car doesn't want to come off a high gear I''m afraid that I wont be able to stop the car.I wish I could get my money back.

- Piscataway, NJ, USA

problem #4

Sep 212011

Jetta

  • 1,710 miles
The contact owns a 2011 Volkswagen Jetta tdi. The contact started the vehicle and shift gears from park into the reverse position and immediately the vehicle surged forward. There were several attempts before the vehicle responded in reverse. The identical failure occurred on a separate occasion. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The contact will notify the manufacturer regarding the defect. The approximate failure mileage was 1,710.

- Jacksonville, NC, USA

problem #3

Jul 212011

Jetta 4-cyl Diesel

  • 50 miles

A D V E R T I S E M E N T S

While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins. From stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down before acceleration. Entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral. These are intermittent problems at varying degrees of severity.

- Paradise, CA, USA

problem #2

Jul 202011

Jetta 4-cyl Diesel

  • 4,900 miles
Volkswagen Jetta sedan dsg tdi 2011. Vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. Dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum RPM as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa.

- Corning, AR, USA

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problem #1

Jan 042011

Jetta

  • 950 miles
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.

- San Anselmo, CA, USA

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