Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
42,660 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

2011 Volkswagen Jetta Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #18

Dec 192011


  • 11,000 miles


Attempted to start 2011 Jetta tdi with 11000 miles after it had been sitting in a parking lot for 9 hours. Temperature 45F outside. Vehicle started perfectly and then died seconds later. Attempted to start vehicle again, but would not turn over. Had a lot of trouble getting it to start and when it did it was running very rough and then would die immediately. Finally able to start vehicle and keep it running after approximately 30 minutes. Was able to drive 30+ miles home - started fine after. This is the second occurrence. This first occurred approximately 1 month ago with 8000 miles on vehicle. Outside temperature was in mid forties. Car would not start at all - kept turning over, but would not start. Glow plug light flashed intermittently. After waiting approximately 45 minutes to 1 hour the car started up fine without hesitation. Vehicle was at dealer 2 days prior to second incident, but they could not find anything. Vehicle will be returning to dealer asap.

- West Bridgewater, MA, USA

problem #17

Nov 292011

Jetta 4-cyl Diesel

  • 30,108 miles
This is a re-occurrence of the complaint 10425920 that was submitted by me on 17 September and is listed on this site. It has happened again. Symptomatically it is the same. While trying to gain access to the vehicle the key fob wouldn't open the doors. After gaining entry to the vehicle all locks are inoperative and the fuse is blown. The initial issue was worked on by my local VW dealer but due to the odd nature of the issue VW tech was consulted. The system fuse will only blow if I try to gain entry to the car with the key fobs. If a new fuse is installed and the sensors on the actual door handles are used the fuse will not blow. The dealer had the car for a week and VW was indecisive about what to do. VW advised the dealership to jump out the fuse and return the vehicle to me (and they did!) until they could figure out the way ahead. I was asked to return the vehicle to the dealer a few weeks later and a complete replacement central locking control unit was installed. I am returning the car to the dealer for another attempt at solving the problem. I am quite sure that VW shouldn't be advising dealerships to jump out fuses and return vehicles to customers for use. Beyond the technical issue VW techlines behavior is alarming and it would be worth asking to see the dialog files for my issue. I will advise regarding the outcome of this next visit.

- Springvale, ME, USA

problem #16

Mar 032011

Jetta 4-cyl

  • Automatic transmission
  • 800 miles
The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn would activate at any time independently and could not be shut off. The dealer was contacted and the vehicle was repaired under NHTSA campaign id number: 11V196000 (electrical system: Fuses and circuit breakers), but the failure recurred. The manufacturer was notified and referred the contact to speak with the dealer. There were no further repairs. The failure mileage was 800 and the current mileage was 11,000. The VIN was unavailable. Updated 12/02/11 updated 06/13/2012

- Yorktown, VA, USA

problem #15

Sep 172011

Jetta 4-cyl Diesel

  • 24,301 miles


Automatic door locks fail to work. Manual entry must be gained to vehicle and doors opened on all doors other than drivers by pulling on inside handles. Unable to access trunk without grabbing long hanled stick and accessing trunk emergency opening latch through back seat arm rest trunk opening. While investigating for a possible blow fuse it was noted that VW fails to provide a fuse map/diagram for these cars in the owners manual and on the back of both the underhood and in car fuse panels. VW explains this away in the owners manual on page 324 as a decision they made due to the " constant ongoing development of the car" beyond the issue with the locks I believe that failing to provide the owner of the vehicle with the fuse maps could have poetential ramifications as an owner may be unable to solve a simple technical fault on their vehicle thus hazarding themselves and others. Inspection and changing of fuses is owner level maintanence/troubleshooting and Volkswagen should be made to provide that information to owners. If you web search VW fuse diagram or map you will see hundreds of complaints. Thanks for your time.

- Springvale, ME, USA

problem #14

Jul 262011


  • 5,800 miles
The contact owns a 2011 Volkswagen Jetta. The contact was driving 10 mph when the power steering malfunctioned and the brakes failed. The contact was unable to steer the vehicle and had to use the emergency brake to stop. The battery warning light illuminated and the vehicle was towed to the dealer for diagnostic testing. The diagnostic test did not locate a failure and the contact drove the vehicle for twenty five miles before being able to duplicate the failure. The vehicle was not repaired. The failure mileage was 5,800.

- Sherman Oaks, CA, USA

problem #13

Jul 052011


  • 500 miles
At 500 miles exactly, I heard a single click while driving. A quick scan of the instruments showed that the odometer read 500 miles and was not increasing, of course the trip odometer and fuel consumption displays also failed without any input from the odometer. Dealer diagnosed problem and said the instrument cluster needed to be replaced however there were none in stock and Volkswagen of America does not have any replacements. Either. The vehicle runs perfectly so far but reading through other complaints at NHTSA I'm concerned about taking a planned 1200 mile trip not knowing whether a catastrophic electrical failure might leave me stranded. The dealer said Volkswagen has no idea when the units will be available. It could be months and it's not clear if the replacement will solve the problem or how long it will last.

- Leesburg, FL, USA

problem #12

Jul 152011

Jetta 4-cyl Diesel

  • 6,500 miles


2011 Volkswagen tdi wagon does not start with any original keys based on the message the ┐immobilizer activated┐. I am afraid this system could shut down my car in bad situation for no reason. I think this should be investigated. I think based on my research many other owners complaining about this issue. Please investigate this.

- Granada Hills, CA, USA

problem #11

Jul 032011

Jetta 4-cyl Diesel

  • 7,200 miles
My VW Jetta tdi sportwagen was operating normally on the morning of the incident, but when I went to the garage to start it that afternoon, the display read "immobilizer active" and "safe". the car would start for about 1 second then die. Evidently, the built in anti-theft system had decided that my keys (I tried both sets of keys, plus the valet key) did not belong to the vehicle. It had to be towed to the dealership, where they performed a reboot of the computer to clear the problem. They cited a possible cause as being the recent electrical storms in our area. I personally think they should be ashamed to offer such a lame excuse because surely they have electrical storms in vws home country of germany, too. I hope this is the last time this problem occurs, but I have read other such incidents with the same year and model.

- Anthem, AZ, USA

problem #10

Jul 032011


  • 3,500 miles
Traveling 30 mph. Battery light luminated and engine stalled. Pulled over and restarted engine and it started fine battery light turned off. Took it to the dealer and they replaced a relay. One week later driving on the freeway at 75mph engine stalled again in heavy traffic. Started right back. Drove another 10 miles and it shut off again. Started up and drove it right to the dealer. This is very dangerous. The check engine light is on now. The 2011 Jetta was issued a recall, and that repair was done a month ago.

- Sioux Falls, SD, USA

problem #9

Jun 152011


  • 558 miles
The contact owns a 2011 Volkswagen Jetta. The contact stated while driving 30 mph the battery lamp illuminated and the vehicle stalled. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and offered to file a report. The vehicle was not repaired. The failure and current mileage was 558.

- San Mateo , CA, USA

problem #8

Jun 022011


  • 700 miles


Dashboard lights found in the speedometer and tachometer will turn on and off randomly when the head lights are turned off. This makes reading the dashboard difficult. Dealer noticed the problem right away and ordered a replacement dashboard from VW. It's been two weeks and we are still waiting for the part to be shipped to the us from germany. Car has under 1K miles.

- Cary, IL, USA

problem #7

May 132011


  • 2,000 miles
The ABS, air bag, and tire pressure sensor warning indicator on dash all lit up and wouldn't goes away even after engine was shutoff. This car a Volkswagen Jetta was recently bought last month.

- Los Angeles, CA, USA

problem #6

Feb 152011


  • 6,000 miles
With the speed control engaged and while pressing the deceleration switch on the turn signal arm to slow the vehicle down, the speed unexpectedly increases. Each press of the deceleration switch normally causes the speed to be reduced by 1 mile per hour. The first few presses cause the vehicle to decelerate as it should, but occasionally on the third or fourth press the speed jumps back up by 2 or 3 mile per hour. Sometimes it corrects itself and sometimes it keeps repeating the pattern.

- Severna Park, MD, USA

problem #5

Apr 152011


  • 1,889 miles
On Friday, April 15th at approx 10:30pm I was driving my 2011 VW Jetta tdi (with less than 1800 miles on it) on the highway approx 2 1/2 hours from home and it stalled. I coasted off to the shoulder and was not able to restart the engine. After nearly 2 hours the tow truck arrived that VW roadside assistance sent and the car was towed to the nearest dealership which was about 60 miles away from the breakdown point. I had to spend the night in a hotel in a strange area. On Monday, April 18th the dealership stated an outstanding electrical recall was the problem. They changed a wire harness and some fuses and the car was ready for pick up. I drove 100 miles to retrieve my car on April 18th. Today on April 19th after sitting in my driveway overnight the car would not start again and was towed to the nearest VW dealership in my home town. Still waiting for waiting for a diagnosis. The dealership states they only have 1 VW technician and he is on vacation through Friday April 22nd.

- Ottawa, IL, USA

problem #4

Jan 142011


  • 878 miles
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. The radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers.

- Swansea, MA, USA

problem #3

Mar 292011


  • 8,200 miles
I own a 2011 VW Jetta which is equipped with the new intelligent crash response system (icrs) which was put into place to maintain safety during a front end collision by turning car off, unlocking doors, shutting off fuel supply, and disconnecting the battery from the alternator. I have confirmed with the sales manager at my local dealership that the sensors for this to engage are located in the front bumper and the front doors. I was struck in the rear at a speed of 60mph on an interstate and this system engaged. The result of this engagement also powered down my steering and brakes providing me no way to control my vehicle from the rear impact. My vehicle subsequently excelerated to a very high rate of speed at which time I was lunged passed approx 10 cars or 25 yards when my tie rod broken and lunged me back into traffic at which time a front side collision finally brought the vehicle to rest. After researching this system, it appears its intentions are for front end impacts and is not set to engage from a rear impact. Had I been able to steer or brake my vehicle, this loss would not have been so dramatic and serious in nature.

- Coconut Creek, FL, USA

problem #2

Feb 142011


  • 280 miles
The contact owns a 2011 Volkswagen Jetta. While driving approximately 25 mph, the vehicle stalled with the illumination of the battery warning light. The vehicle would not restart and had to be pushed into a parking lot. Within a few minutes, the battery warning light was no longer illuminated and the vehicle restarted. The vehicle was not taken to the dealer for diagnostic testing or repairs. The failure did not recur. The approximate failure mileage was 280.

- Kenosha, WI, USA

problem #1

Jan 292011


  • 100 miles
New car manual transmission, car stalls out at low speeds on snow covered roads. RPM's 1400 - 2000 can stop problem if traction control is disabled. I have driven manuals for over 30 years and it is not operator error it is a problem with the traction control and computer system - it dies in traffic and requires the key to be turned all the way off and then back on to get the car started. Taking the RPM's up to 2500 avoids the problem - but this will certainly wear out the clutch. Dealer feels it is just a sensitive clutch - I now have 600 miles on the car and have to disable traction control to stop the stalling at start ups and low speed shifting.

- Stoneham, MA, USA

Not what you are looking for?