Horn quit working completely as well as honk when alarm is activated. Also when alarm goes off there's no sound. This is not an isolated incident. I have discovered many cases online where owners experience same safety concern. I called VW and they refuse to fix nor do they confess a safety concern even with obvious multiple jett's of same year having the exact safety issue. Will it take a few dozen road side deaths for VW to do the right thing and fix these safety issues? horn fails when car is in motion or stationary. No blown fuses, and the relay clicks when the horn is depressed on the steering wheel. We've called 2 VW dealers who refused to fix but they offered to charge us to tell us what we already know being its not an isolated incident. We also called VW customer service about the issue and they wouldn't tell me how many owners have to drive unsafe vehicles before VW acts. Some owners had their jett's with the same problem fixed under nthsa 11V19600 but we were refused assistance so this seems to be selective safety corrections.

- Cheney, WA, USA

Vehicle driven earlier in the day without any issues. Later in the day, I was unable to turn the key while in ignition to turn on the vehicle. Towed it to nearby Volkswagen dealer and diagnosis proved that ignition lock and cylinder have failed without any explanation of what could of caused it. Searched online and discovered that there are numerous owners of 2011 and up experiencing the same issue. Currently, my vehicle has 76,000 miles.

- Kentwood, MI, USA

The contact owns a 2011 Volkswagen Jetta. While driving 35 mph, the vehicle inadvertently stalled without warning. The contact coasted the vehicle over to the side of the road and was restarted. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed, but a failure could not be found. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 96,000.

- Columbus, OH, USA

The radio loud popping went dead. Turns on by itself sometimes about 1 time every 2 weeks or so. Loud popping statled while driving.

- Whittier, CA, USA

I began experiencing issues with the anti-theft/locking system about late 2013/ early 2014. The locking system malfunctions and the doors do not lock, but also while driving the locks continuously click while trying to engage. I spoke to my local VW dealership via phone on multiple occasions and received multiple answers, but ultimately was told the cost would be around $500-600 dollars to repair, out of my pocket. I was unaware of the recall information at that time and could not afford this at this time. Then, in late December of 2015 my horn suddenly, without warning, stopped working as well. I did research and found that both issues were probably related to the recall number: 11V196000 recall date: 03/29/2011. I spoke to VW customer care and was informed of other recalls as well. I took my car to the VW dealership to have all recalls performed and was reassured that this particular issue with the horn and anti-theft would be examined, along with the other recalls. The horn/anti-theft issue were not addressed as stated. That same day I emailed the service lead with the recall information and was told that my VIN did not match this recall and that I would need to bring my vehicle in, again, for a diagnostic test and/or repair (services to be performed out of my pocket). According to the documentation provided by NHTSA campaign number: 11V196000 my vehicle is a match to the specific VIN associated with the recall. This is a serious issue, as I understand it has to do with the electrical system malfunctioning and could very well cause other parts of the vehicle to malfunction. According to the documentation not all vehicles in this recall were accounted for, and I believe my vehicle is part of the unaccounted vehicles.

- Garland, TX, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

- Jacsonville, FL, USA

Windshield wipers are working intermittently in the cold weather... but as soon as it warms up or the vehicle is pulled into a garage... wipers begin to work as normal. Additionally, the vehicles horn is also doing the same thing. This problem seems to occur when the vehicle is stationary and/or moving in extreme cold weather. Vehicle did this 2 years ago (2/14/2014). VW dealership replaced horn and wiper switch. Problem is now occurring again intermittently. My vehicle was brought to a trusted VW mechanic today (1/5/2016) who diagnosed the vehicle with 3 different electrical trouble codes but found no problems with the horn or wipers individually. Through research online, I found found many similar stories with intermittent windshield wipers and horns in the cold on VW Jettas 2011 and later in articles and forums. My mechanic feels that there may be faulty wiring in these vehicles that with extreme cold conditions does not allow the full conduction of electricity to properly activate the windshield wipers and/or horn which can be a hazard while driving especially in adverse weather conditions. VW admits that there have been previous recalls to problems with malfunctioning windshield wipers and/or horns but my vehicle was not covered under the recall. Additionally, VW is refusing to admit that this is a larger problem then just my vehicle and is not willing to have the issue fully looked into.

- Albany, NY, USA

Ignition switch key lock solenoid (N376) problem. Hello, my wife's 2011 Jetta has a malfunctioning ignition lock cylinder. Perhaps the ignition switch key lock solenoid (N376)? normally the key should be locked in the ignition while the car is in D(drive). However, there appears to be a malfunction in the N376 (or other) which does not engage the locking solenoid. This allows for the key to be pulled out while in D. she was able to turn the car off and pull the keys out of the car while the car was still in D(drive), got out of the car and the car rolled back and hit a Porsche. Thankfully the car did not run over a child or other person. From brief research I see there have been multiple recalls on similar items, here is an article on one though not specifically on the 2011 Jetta.

- Carlsbad, CA, USA

Driver side low beam not working. The headlights were replaced but this did not fix the issue. The problem might be with faulty parts or electrical.

- Gainesville, FL, USA

Lights started randomly going out, and control center started naming several different bulbs that were out. When taken to dealer nothing was wrong. I took car home and everything was fine. The next morning car acted up again, so I video taped it and took it back to dealer while leaving running so they could see. This time their computer recognized the fault, which was a faulty fuse panel that was melting yet not tripping fuse.

- Eying Ton, VA, USA

The right half of my Jetta lost all of its exterior lighting suddenly. The vehicle was taken to the university Volkswagen dealership here in seattle. It was determined that fuse SB16 aka F16 melted causing the fuse panel to also melt. Repair involved replacing fuse panel and new updated version of SB16 fuse. This fuse was the subject of NHTSA campaign id number: 13V569000 in my 2009 - 2011 Volkswagen tiguan and the 2009 -2010 Jetta. It seems that this has been happening in the my 2011 Jetta.

- Seattle, WA, USA

Automatic car was "parked", turned off. Key removed, though it was not in P. emergency brake works and applied, but may not have been applied all the way. Rolled back across the low low grade parking lot and our white car bumped a... black Porsche! doesn't appear to be any damage other than paint smudge/transfer from the bumper. Normal safety feature where the car needs to be in park before the key comes out isn't working properly. Any advice on how to fix this" if possible myself? is this something I can get the mfg to pay for" it's not under warranty. It's under a 3 yr power train warranty, but pretty sure at best this is a only related to a transmission issue, not directly a transmission issue. No recalls as of now for this on my vehicle. Any advice is appreciated.

- Carlsbad, CA, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that while driving at night, the front driver and passenger side exterior head lights and the rear driver side tail light became inoperable as the lights out error message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- West Allis, WI, USA

Another instance of the VW radio ceasing to function even though the fuses are not blown. Radio with touch pad stopped working, no voice recognition or car speaker output when connected with the blue tooth. Not sure exactly how it happened as I only occasionally use the handsfree and hardly ever use the radio.

- Montgomery, TX, USA

While driving with approx. 50,000 miles, the radio popped and completely died. The radio, along with the hands free phone capability are now inoperable. The vehicle was taken to two (2) separate Volkswagen dealerships and each verified that the fuses were in tact and it was a faulty radio. The broken radio is actually still drawing power from the battery which causes frequent dead batteries. I have already replaced two (2) batteries in the last year. This poses a safety concern because the battery could die at anytime and leave the driver stranded. There have been numerous complaints about this same problem which warrants a recall before anyone else gets hurt.

- Wichita Falls, TX, USA

The horn changed sounds for a few weeks then stopped working all together. It's a safety issue when driving on the highway and in other areas when you do not have a horn. I've seen on this site that others have had the same complaint.

- Cohasset, MA, USA

At approx. 48,800 miles while driving I heard a pop and the radio died. Radio & hands free phone no longer work. VW dealer charged $125 to tell me that it was dead, suggested purchasing a new radio ($1500) or an after market one. Too many people with the same make, model and year have had the same issue as posted on numerous sites. It's a safety hazard with the loss of the hands free telephone.

- Cohasset, MA, USA

Car stereo went blank in my 2011 sportwagen tdi. It will not power up at all. Checked the fuses and they are all good.

- Alexandria, VA, USA

Radio popped and went dead causing a amperage drain on the battery. Fuses have been verified as good but the radio will not turn back on even after resets.

- Loganville, GA, USA

Headlights went off while car in motion and would not go back on. The consequences of that happening if at a high rate of speed is disturbing to think about.

- Downingtown, PA, USA