This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a problem with the ignition key switch that has been more difficult to start up and turn it off when is stationary of curse. The switch its getting stuck or jammed and wont move any where until so many tries and moving the drive wheel. I spend 1 hrs yesterday 04/13/19 trying to power the engine off because of the ignition key and my wife drive the car too but she is not strong enough to turn the engine off and she called me to help her. I have this problem since January 2019 and I don't know what I have to do. I have other problem with the driver seat that is cracking when I'm driving and press the break pedal my seat make a click and noise every time the car change the speed.
Horn doesn't work and there is no warning light. A vehicle decided to do a U-turn in front of me with no warning. Hit the horn to find it not functioning. There is no warning light to indicate there is an issue. The part that failed is also tied to the airbag system. The part that failed is the clock spring - J527 module as noted in the VW dealer indicating the horn functions but the module needs to be replaced.
- Pinckney, MI, USA
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The ignition switch on my 2011 Jetta is regularly becoming stuck and I cannot turn off my vehicle. I spent over an hour on Saturday evening while parked in driveway trying to turn the vehicle off and remove the key to no avail. I had to remove the fuel pump fuse along with unplugging the battery. The radio system also went out. Following a loud pop the system quit working completely. Similar to many reports I have read online since the occurrence.
Ignition lock cylinder abruptly failed. The vehicle would not start at all due to this failure. They key would not turn at all. It worked one moment and immediately stoppedf working. Stranded and had to have the vehicle towed. Tow company had to disassemble shifter to put the vehicle in neutral in order to tow. $645 + for tow and repairs.
It is a safety issue that the vehicle's horn started weakening out and it stopped working. I did some research and found that other people who owned an MK6 (2011-2015) Jetta had the same issue across the nation. Please enforce the VW to open a recall for this issue.
Turned on vehicle, went to turn on the stereo, and once I hit the 'power' button, it turned on and then the screen went black, resulting in the complete loss of the head unit, radio, blue tooth, and clock. Fuses were checked in both the fuse box and the stereo itself, and no fuses were blown.
The car randomly stalls and has being doing so for over a year has been to several mechanics and they cannot fix the problem the dealership has been attempting to fix the problem since 08/30/2017 and currently has the car while I am carless. I have reached out to corporate and the manufacture and they just reply with emails stating they will get back to
Horn not working can not find fuse diagram anywhere to fix.I do belive that this is a saftey matter.don't have the money to take to VW dealer.I'am familiar in changing fuses and mechanichly inclined.so why would I need to take it to dealer.I should be able recieve a fuse diagram for my vehicicle id#
Key gets stuck in ignition when turning off the engine. Vehicle is always stationary and in and park. This is happened many times over the past five years of owning the vehicle, and is now occurring more frequently.
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.
It's now the 5th time that this happen. The key can't turn off the car! I can turn on the switch without problem, but when is time to turn off will take around 20 minutes to achieve it!
A D V E R T I S E M E N T S
- Butler, PA, USA