definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,893 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Jetta wheels / hubs problems

wheels / hubs problem

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2012 Volkswagen Jetta Owner Comments

problem #8

Apr 012015


  • 15,000 miles


Tire had catastrophic failure on side wall. 4th time this has occurred with specific tires "dunlop sp sport 01 as".

- Dyer, IN, USA

problem #7

Feb 242015


  • 47,500 miles
The contact owns a 2012 Volkswagen Jetta equipped with hankook tires, tire line: Optimo H725A, tire size: P205/55/R16 and dot number: 1grpdyh. The contact stated that the left front driver's side tire wall was separating. The vehicle was taken to a dealer. The technician stated that the tire needed to be replaced. The tire was replaced. The manufacturer was notified of the failure. The vehicle and tire failure mileage was 47,500.

- Temecula, CA, USA

problem #6

Nov 212014


  • miles
Lost traction on a snow covered road driving at a slow speed of aprox 35 mph. The tires would not grip in the snow. The car slid about 100 feet and crossed a major state highway. The tires are made by primewell PS830. The tires are mfg in china. I'm making this complaint. After reading on message boards about primewell tires. Its seems to be a common issue with traction with the tires in snow or rain. In a brief they hold air some times and are round. I feel they are a danger to drivers of the car and other people on the highway. My wife was driving to work when this took place. She dose not drive fast on the county road we live on. As there are deer every where. When she told me what happen she said " I was going to die when the car kept sliding into the highway." There was a heavy truck that she passed behind. If the timing was different there could of been a serious accident. This is her first car that has traction control. When she said it something to do with the traction control. I explained what traction control is. She said maybe the tires have a hard rubber compound. I started my primewell search after that. There is something really wrong with the tires.

- Cayuga , NY, USA

problem #5

Oct 112014

Jetta 5-cyl

  • 51,862 miles


2012 Jetta with severe cracking on the inside of the tires. 205/55/16. Called hankook and they responded that they have never seen this before. VW dealer has photos of 20 cars with the same concern, but tires are not covered by VW, only through tire manufacturer. After reading all the other hancook optimo 725A tire sever cracking, this is a manufacturer problem and needs investigation.

- Ca, CA, USA

problem #4

Sep 132013

Jetta 4-cyl Diesel

  • 19,176 miles
20K service had been performed on my car, again I notified VW that the noise is progressively getting worse and that I can no longer stand it. I also notified them of newer issues that have never happened before starting to happen, but they told me lets fix this issue first before moving on. This noise that had been happening for awhile now has now progressively gotten louder and now making noises when I am turning, something it had never done before. They did a check, and all of the sudden told me that my tires is the cause of the whole thing. They had told me my tires are cupped and feathered, which seem pretty odd considering when I purchased the vehicle the tire where brand new and pretty good (hankook). It did not make sense to me because if it was my tires and if they were doing proper multipurpose inspections they would have caught this when rotating my tires. It really seemed like they couldn't figure it out so they just advised me to buy some brand new tires, or try to call the manufacture about replacements, well I did that and hankook said feathered tires has nothing to do with tire but with the mechanics of the car. They had notified me that the only way tires get bad is if the mechanics of the car. The manger word for word told me this "there is a reasno why your car is so cheap, maybe you should buy $2,000 tires, maybe the noise might go away", which infuriated me, because he is suppose to be the manager, but yet treats me with total disrespect and told me "we are done with this, we will not look into it anymore". this manager was rude and down right wrong to treat me like so (kearny messa VW, don't ever go there). I felt lost and scared knowing that they won't help me no more even though I still have my warranty.

- Lemon Grove, CA, USA

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problem #3

Jan 202014


  • 53,216 miles
Conti pro contact (Continental tire): The tires came installed on a 2012 VW Jetta 2.5 le. At 27,000 miles the front right tire blew out while driving. The problem was a torn sidewall. The tire was replaced with another conti pro contact. At 53,216 miles the front left tire blew out while driving. Once again the problem was a torn sidewall.

- Victorville, CA, USA

problem #2

Nov 252012

Jetta 5-cyl

  • 7,522 miles
Driving back from the birmingham airport on 20/59 West to tuscaloosa driving 68 mph in a leased 2012 Volkswagen Jetta equipped with hankook optimo H725A tires, line size 205/55R16 91H, dot# 1grp dy H2 the vehicle starting pulling hard left. I decelerated to pull off onto the right shoulder of the road. I noticed in rear view and then side mirror black debris coming from the left side of the car as I pulled off onto the right shoulder. After the vehicle was merged to the shoulder, the contact noticed that the rear driver tires side wall blew out. Then took pictures of what was left hanging from the tire. The failure caused damages to the wheel well. The tire was replaced by road side assistance and the spare tire was installed. Both the dealer quality Mazda Volkswagen and the tire manufacturer were notified. The vehicle failure mileage was 7522. Neither the dealer nor manufacture offered any reason for the failure or to offer any assistance in replacing the tire. Suggested buying another tire.

- Tuscaloosa, AL, USA

problem #1

Oct 212012


  • 20,865 miles
The contact owns a 2012 Volkswagen Jetta tdi equipped with hankook optimo H725A tires, line size 205/55R16, dot#R1grpdyh2411. The contact stated that while driving 35mph there was a popping noise and the tire started loosing air. After the vehicle was merged to the shoulders, the contact noticed that the rear driver tire's side wall blew out. The contact mentioned that this was the second tire within eight months that had this failure. The failure caused damages to the wheel well. The tire was replaced and the spare tire was installed. Neither the dealer nor the manufacturer was notified. The vehicle failure mileage was 20,865.

- Thornton, CO, USA

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