NHTSA — Unknown Or Other Problems

2013 Volkswagen Jetta (Page 1 of 5)

CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
46,466 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2013 Volkswagen Jetta Owner Comments (Page 1 of 5)

problem #86

Apr 292022

Jetta

  • miles

A D V E R T I S E M E N T S

The key will not go in the shut off position. My car has been lefting running for long periods. I keep messing with it and trying different pressures until it finally turns to the off position.

- New Holland, PA, USA

problem #85

Feb 262022

Jetta

  • miles
THE IGNITION SWITCH, WON'T TURN TO SHUT OFF/ COME ON. Having to sit in the car for long periods of time, in a HIGH CRIME AREA! Checked on line and others are having the same problem as I am. It has happened several times. The first time was on 02/26/2022; 03/01/2022; 03/03/2022; 03/05/2022; 03/07/2022

- Atlanta, GA, USA

problem #84

Feb 092022

Jetta

  • miles
Key doesn't turn off car. It will not turn. Stuck in ignition. Issue with ignition switch.

- Painesville, OH, USA

problem #83

Feb 012022

Jetta

  • miles

A D V E R T I S E M E N T S

Car was taking by a worker at 970 fort st Lincoln park on 2/1/2022 Never return to work after that He claim to body shop owner he is going to get lunch

- Dearborn, MI, USA

problem #82

Jul 162021

Jetta

  • miles
Transmission failing to go into gear when vehicle is in motion, gear will slip causing vehicle to lose gear and stop until vehicle is shut off and restarted. Problem could cause others to crash into vehicle when this happens from the rear or not have enough space or time to pull over to the emergency lane to shut off vehicle and restart all gears to proceed. Vehicle hasn-€™t been inspected and will be available for inspection upon request.

- Corpus Christi, TX, USA

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problem #81

Oct 042021

Jetta

  • miles
While driving on freeway going 80mph in carpool with my toddler in backseat the car turned off losing all power to car. engine stopped, steering did not work, brakes did not work, and all lights on dash turned off along with headlights and break lights. i pulled into emergency lane and pulled key out. the car restarted back up but no lights were on dash to indicate anything was wrong with it. took the car into local mechanic they could not duplicate issue, and didnt find any codes. car was returned not fixed. it has happened 6 more times 5 times while driving and one time while sitting in a starbucks drive through each time taking key out and able to restart car. took car into vw dealership, and told them the issue with no light saying anything. checked for codes. no codes where found mechanic still now trying to duplicate issue. this is very dangerous issue that needs attention to if it wasn't for just a few cars on the freeway my son and myself would have been gone from a malfunction from the vehicle. I hope no one else encounters this issue.

- San Clemente, CA, USA

problem #80

Oct 302021

Jetta

  • miles

A D V E R T I S E M E N T S

Key stuck in ignition when attempting to turn off engine.

- Toledo, OH, USA

problem #79

Jan 072021

Jetta

  • miles
There was a legal settlement between the US and VW in 2016. This settlement provided mandates upon the company to perform repairs and give warranty to owners of VW vehicles, so the vehicles are in a safe and emissions responsible manner. This settlement info can be seen at www.vw.courtsettlement.com The main part that applies to our situation is: We purchased a 2013 VW Jetta TDI on 12/30/20 with 179,109 miles. Prior to that, it had the Emissions Modification done to it. We purchased vehicle from the original owner, and we are the 2nd owner, per VIN report Our purchase was the 1st resale transaction done after the modification completed We purchased the vehicle in good faith and for purposes other than resale We purchased the vehicle due to the warranty. The vehicle currently should have a 4 year 48,000 mile court ordered warranty starting 12/30/20 and at 179,109 miles. If followed by court order, this warranty is good until 12/30/24 or 227,109 miles. Since this vehicle was purchased 6 months 14,000 miles into warranty, it still has 34,000 miles or good until 12/30/2024. VW has refused to honor there court ordered warranty. This potentially is putting a vehicle that is in need of safety repairs at risk of a danger on roadway by not honoring warranty. Term of agreement at www.vwcourtsettlement.com Not only are they not fulfilling there obligations as they should under the terms of settlement, they are egregiously allowing vehicles to be driven around with clogged filters emitting more pollution that they should, when they have since agreed to fix them as they were rigged unlawfully to settle the VW corporate violations within the US They should immediately honor this warranty with this VW owner and recompense me for warranty related expenses they incurred of approx $750. The VIN for this vehicle is 3VWLL7AJ0DM[XXX] One owner of the vehicle is [XXX] Contact info [XXX] [XXX], [XXX], [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF

- Ocean City, MD, USA

problem #78

May 312021

Jetta

  • miles
The key gets stuck in the ignition cant turn the car off been hoping on for a week k

- Atascosa, TX, USA

problem #77

May 242021

Jetta

  • miles
Key does not turn to the off position once the car is started. Cannot stop the car car once started. From all the reading I am doing it seems this has happened numerous times with others.

- Luling, LA, USA

problem #76

Mar 222021

Jetta

  • 65,000 miles

A D V E R T I S E M E N T S

About 2 days after having my fuel injectors replaced due to a total loss of power while driving/in conjunction with misfiring, I got the hybrid light. It was in a residential area. I noticed RPM's and charge levels were fluctuating along prior to loss of power. Total loss of power again. Shut off vehicle. Waited a minute. Turned vehicle back on then continued driving. Had one additional loss of power but the hybrid light didn't come on. The transmission indicator showed a wrench instead of "D" the check engine light illuminated and the vehicle failed to move forward despite hearing the engine rev.

- Killeen, TX, USA

problem #75

Jul 082020

Jetta

  • 85,000 miles
The doors do not lock when I drive the car and it does not lock with the key remote control. I have been investigated the problem that this car has to secure the doors, and apparently it is very common in these VW cars, although the problem not about security, I do believe that it is, because one believes that it lock all the doors and it is not so, that's why you think it should be repaired by you

- Katy, TX, USA

problem #74

Oct 022020

Jetta

  • miles
There is an active recall on our Jetta related to the micro switch. When we took our car in to Volkswagen of marietta to have the 90,000 mile service done, we stated that we wanted the recall repair done as well. The service provider first told us he couldn't look up the recall by the VIN, and then when we went to pick up the car, he stated that there was no open recall on it.

- Atlanta, GA, USA

problem #73

Sep 252020

Jetta

  • miles
Ignition switch housing susceptible to heat and key will not turn in high temperatures. 100 part and 2.5 hours at 190/hour in labor requested by VW. Problem started around 60K and has progressively gotten worse. Part not designed to withstand normal car heat.

- Salinas, CA, USA

problem #72

Sep 052020

Jetta

  • 110,000 miles
Ignition lock cylinder broke and was stuck in on position. Was unable to turn the vehicle off because of this issue. I had to drive home and park the vehicle until my boyfriend got off of work. The steering lock froze in the lock cylinder preventing the key from turning back.

- Cudahy, WI, USA

problem #71

Aug 252020

Jetta

  • miles
Error found in cold fill tire pressure in national system used by businesses. Vehicle door sticker/placard and owners manual states 41 psi cold fill tire pressure. National system is returning a fill pressure of 33 psi. Experience: At costco tire department their system states to fill to 33 psi; tire representative discovers door placard and indicates an issue for not matching in system. At later date Michelin corporate is called by myself and their system also returns 33 psi for this vehicle. Michelin is sent photos of door sticker/placard and owners manual and indicates an issue for not matching in system. This complaint is urgent and safety is at jeopardy. Please take all necessary actions to elevate. There appears to be a system error that all national businesses utilize for relying on cold fill tire pressure. The difference is major; Volkswagen states 41 psi and the national system utilized is stating 33 psi. This vehicle trim is a hybrid 17 inch wheels and all original. By nature of being a hybrid the vehicle weighs more due to these hybrid components. It may be possible that operating this vehicle with tires filled to 33 psi is extremely dangerous. From experience it appears vehicles of this trim are improperly being filled at businesses since the system has a tire pressure data error. And in fact many vehicles may currently be affected and pose a serious risk on our roads if their tire were filled to 33 psi. I am here to be of assistance so please feel free to reach out. There must be a way to fix this error. Please first verify this error in the tire pressure system. Then find exactly where the data is stored, government Agency vs manufacturer, and then make action to correct the data. I feel I was at danger operating the vehicle with tires filled to 33 psi and I would feel the same way if someone else operated the vehicle in the same conditions.

- Las Vegas, NV, USA

problem #70

Jan 302020

Jetta

  • 100,000 miles
Ignition is hard to turn. The key wiil not turn off the engine. The only way to get the ignition to turn off is to physically/aggressivley snap, flick, or jiggle it to turn off the engine. The engine is in park when the incidents occur. During a google search, there are numerous complaints of this occuring. There is a current recall of the microswitch causing ignition issues, yet ignition cylinder is not included.

- Rio Vista, CA, USA

problem #69

Jul 022020

Jetta 4-cyl

  • 83,000 miles
While driving on the freeway, the rear passenger side door opens. Luckily no one was in the back seat, but I noticed it because I heard the door ajar notification on my driving panel while driving at 70mph. This is a major safety concern because if the door randomly opens and someone is in the backseat they could be in danger. This has happened twice in less than one week.

- Los Angeles, CA, USA

problem #68

Jun 202020

Jetta 4-cyl

  • 120,000 miles
Key will not come out of ignition, making it impossible to turn off. Looks exactly like recall 19V615000 from last year, but my VIN isn't included, despite being in the same years and models. Ignition fails to recognize when vehicle is in park and won't let key be released. Leaves me stranded and unable to turn off car or remove key.

- Post Falls, ID, USA

problem #67

May 082020

Jetta 4-cyl

  • 10 miles
I was told that my transmissions had a recall and when I called there were no open recalls for them I've been having a problem recently where my car was going from electric to gasoline which caused my car to stall and then when I pressed on the gas my car would not go but the car would still be on with no dash bored lights on they come on and then they turn off. I asked if they can look at what was replaced and they said it would charge me an expensive amount to pay per hour which is crazy! when I first got the car there were a lot of codes that they completely erased from the car the day after I got it from another owner I was already having issues and she called and asked just there was no available slots then too. What my car is doing is dangerous and it's scary I don't even want to drive it at this point and I only had it since March 13th if this year and the recall was done in February the one guy told me and I'm the beginning he told me January and they won't do nothing about it my E mode won't come on anymore and when my car is in stationary it jerks continuously.

- Wilkes Barre, PA, USA

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